Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

On the beach

Posted Jul 24, 2016
We booked an ocean view room. We were a bit disappointed because our room was on the ground floor and the view wasn't so good. If you really want to see the ocean ask for a room on the second or third floor.
Comment from Hotel Management
Jul 25, 2016 by Lynne, Hotel Management
I hope that you enjoyed your stay even though you were in a ground floor apartment I am sorry that we were unable to move you to a top floor but we were totally booked out for the period that you were in house.
3 out of 5
by A verified traveler from Washington State

It depends on what you want

Posted Apr 20, 2016
Pros: The pool, the proximity to the beach, the restaurant across the street, having a washing machine and a kitchen with enough cutlery and pans.
Cons: A portable fan so I can move the cold air from the bedroom around the rest of the flat would be lovely.
Location: The beach, the bus into town is convenient though a bit of a ride.
This place would be perfect for my mom and dad, but as a family of 3, we had some issues. There is a nice big bed in an air-conditioned room. Unfortunately the sofa bed is not in an air-conditioned room and isn't exactly under the fan and isn't that comfortable of a bed. That meant someone in our family didn't get a good night sleep. We kept a rotation on who slept in the hot room until we drug the sofa mattress into the bedroom too. That worked but we kept waking each other up. We booked a bunch of tours through the wonderful property manager. Then we had to change our one of our tours. She had a substitute manager the next day. He was gruff and made me call the company myself to change the booking. Which then needed a change of voucher through him. I was very put off until I talked to the weekend manager who was wonderful.
Comment from Hotel Management
Jul 4, 2016 by Lynne, Hotel Management
Thank you for taking the time to write a review. All our apartments are 1 bedroom and on all of our websites it clearly states that the 3rd and 4th person will be using a sofa bed, it also states that there is air conditioning in the bedroom with fans throughout. We are pleased that you enjoyed the tours that we booked for you.
5 out of 5
by A verified traveler from NSW

Nice Hotel, close to the beach

Posted Apr 20, 2016
Pros: Location, friendliness of staff
Cons: Air conditioner in the lounge/kitchen area (air conditioner just in the bedroom was not adequate)
Location: Beach access, close to Cairns, bus service to Smithfield and Cairns, courtesy bus to Yorkeys Knob, close to tourist attractions and skyrail etc
Extra friendly staff, great customer service, fabulous to have brochures and travel arrangements available if required. Great to have courtesy bus available for nearby Yorkeys Knob Boat Club. Unfortunately the weather was extremely humid and the air conditioner and fans in the room were struggling. Great location though, close to Cairns, tourist attractions etc., yet away from the hustle and bustle. Would recommend the resort, but pick the time of year weather wise - unless you can cope with humidity.
Comment from Hotel Management
Jul 4, 2016 by Lynne, Hotel Management
Thank you for reviewing us and we are glad that you enjoyed your stay.
5 out of 5
by Phyllis from Byford western australia

Posted Apr 17, 2016 on Hotels
We stayed here 12years ago it was good then but this trip it was exceptional and well worth the stay
Comment from Hotel Management
Jul 4, 2016 by Lynne, Hotel Management
We are happy that you enjoyed your second stay with us don't leave it another 12 years before you visit again.
4 out of 5
by A verified traveler

Nice hotel in a quiet location just outside Cairns

Posted Apr 7, 2016
Pros: Amenities good but getting a little tired. Nice saltwater pool. WiFi.
Cons: Fridge in our room was just about past it. Hotel info folder was good but needed updating.
Location: Hire a car - lots to do Kuranda railway & skyrail. not too far from anywhere.
Nice quiet week. Beach with lifeguard and netted of from stingers/sharks. Watched a dolphin one day from the beach. Limited shopping but enough with a couple of Restaurants and a cafe with a bit of live music Wednesdays and Sundays.
Comment from Hotel Management
Jul 4, 2016 by Lynne, Hotel Management
Thank you for reviewing us and we are happy that you enjoyed your stay. We should have been notified if you had issues with the fridge and we could have had it looked at for you.
4 out of 5
by Mike

Posted Mar 2, 2016 on Hotels
Comment from Hotel Management
by Lynne, Hotel Management
Thank you for the rating.
4 out of 5
by A verified traveler from Perth, WA

Great base for our travels

Posted Feb 25, 2016 on Wotif
Pros: covered car park, pool
Location: nearby restaurant (low quality but friendly), shops, free beach barbeques
Our party booked two rooms, arriving at different dates .. the staff accommodated after hours key retrieval and made baggage handling easy. The pool was great and even when it rained we could stay dry from the car park. With AC or fans we had a choice of how to stay cool, meaning everyone was happy. Well done guys, would love to stay again.
Comment from Hotel Management
Jul 4, 2016 by Lynne, Hotel Management
Thank you so much for the great review and we look forward to having you stay with us again.
5 out of 5
by Janet from Los Gatos

Escape the Cairns Carnival Atmosphere

Posted Feb 18, 2016 on Hotels
It was a great spot if you want to be close to Cairns but away from the crowds. Nice pool and fun beachfront cafe/bar across the street "Strait By The Beach".
Comment from Hotel Management
Jul 4, 2016 by Lynne, Hotel Management
We are pleased you enjoyed your stay.
5 out of 5
by Susan from Canada

Great Beach Escape

Posted Feb 16, 2016 on Hotels
Gorgeous grounds! The pool was shaded and surrounded by very nice gardens. We (a group of 3) only had a few issues - only 2 mugs for coffee and and not enough wifi data offered. However, the hotel is right beside the beach (and the stinger net) which was ideal for our stay. There is a pizza place, restaurant and liquor store very close by, and management was very helpful even though we checked in late (got our key from a locked safe). Would return!
Comment from Hotel Management
Jul 4, 2016 by Lynne, Hotel Management
We look forward to having you stay with us again.
3 out of 5
by A verified traveler

Posted Feb 14, 2016
Pros: The pool area was well mantained
There was no daily room service, the AC could only cool one room and the beach was across a road not on the property
Comment from Hotel Management
Jul 5, 2016 by Lynne, Hotel Management
The beach is directly opposite the resort and is a 1 minute walk. You can book and pay extra for a daily service but you booked and paid for a holiday service which is the cheaper rate.