Ratings based on 1,124 Verified Reviews

4.4 out of 5
82% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Glenbrook

Very handy

Posted Jul 11, 2017
Able to walk to nearby cafes and restaurants. Also not far to walk to Rustys fresh fruit n veg plus supermarkets.
Comment from Hotel Management
Jul 17, 2017 by Adriette, Hotel Management
Hi Damon, Great to hear that you found the location of the hotel central, and I hope to welcome you back again. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great hotel in prime location

Posted Jul 10, 2017
Good comfortable short stay here. Very friendly and courteous hotel staff and functional and clean rooms. Only downside for us was not having a cafe on site.
Comment from Hotel Management
Jul 17, 2017 by Adriette, Hotel Management
Thank you Sharad, we appreciate your feedback and I am glad you enjoyed your stay. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel I. Great area

Posted Jun 28, 2017
Hotel is clean and quiet - I had partial views of mountains and harbour- has cooking facilities and fridge.
Comment from Hotel Management
Jul 4, 2017 by Adriette, Hotel Management
Hi There, Thank you for your great feedback. We look forward to welcome you back to the hotel. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Aus.tralia

Location Location Location

Posted May 26, 2017
Pros: We enjoyed the welcome we received on checkin and the helpfulness of the reception staff generally.
Cons: Nothing of note.
Location: The close proximity to wonderful restaurants, parks, the casino and the boardwalk with water views makes this a desirable place to stay.
Stayed here before embarking on an island adventure. We chose this hotel because of its proximity to the pier from which most of the cruise boats leave and the accessibility to the town and conveniences.
Comment from Hotel Management
May 29, 2017 by Adriette, Hotel Management
Hi Wendy, Thank you so much for sharing your experience. It is great to read that you enjoyed your time in Cairns. Hope to welcome you back soon, Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
Very excellent hotel staff location everything. Really happy and enjoyed thanks
Comment from Hotel Management
May 22, 2017 by Adriette, Hotel Management
Thank you for sharing your positive experience. I will pass your feedback on to the hotel team. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

NCR hotel close to everything

Posted May 14, 2017
Excellent all round can't wait to go back. Beautiful views!
Comment from Hotel Management
May 18, 2017 by Adriette, Hotel Management
Thank you for the great feedback. We can't wait to welcome you back. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2017
Very enjoyable free upgraded to a big apartment. Thanks Harbouligjt staff. Very much appreciated.
Comment from Hotel Management
May 5, 2017 by Adriette, Hotel Management
Thank you, I am glad you enjoyed your stay and hope to see back soon, Kind Regards,
5 out of 5
by Michael

Stay here

Posted Apr 24, 2017 on Hotels
A great place to stay, convenient to the wharf, restaurants, casino, lagoon, shopping. Staff are outstanding!
Comment from Hotel Management
Apr 26, 2017 by Adriette, Hotel Management
Thank you Michael, I will certainly pass your feedback onto the team. Kind Regards, Adriette
4 out of 5
Recommended
for Everyone
by A verified traveler from Townsville

Conveniently located close to the city of Cairns.

Posted Apr 22, 2017 on Wotif
Pros: It was located close to the city of Cairns and restaurants.
Conveniently located close to the city of Cairns and restaurants and tours are close by.
Comment from Hotel Management
Apr 26, 2017 by Adriette, Hotel Management
Dear Nonie, Thank you for your great comments, I am glad you enjoyed your holiday. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Bossley Park

Great

Posted Apr 18, 2017
This place was great. Great location, great room, great service and great access to restaurants. The only thing I was not happy about was that when you have a shower that the water runs out the bottom of the door, slipped and twisted my knee which is still sore. In house information booklet advises of some free Foxtel channels which didn't appear to be there. All in all would definitely go back....
Comment from Hotel Management
Apr 28, 2017 by Adriette, Hotel Management
Dear David, Thank you for your positive feedback. I have certainly alerted the maintenance team to the problem in the shower, and we will investigate and rectify where possible. We will also investigate the Foxtel channels, as it is certainly available. I am sorry for the inconvenience these issues have caused you. Kind Regards