I was a bit disappointed after checking in to be told that there wasn't any parking available as it is limited and they were busy(Fair enough). They did offer suggestions of where to go but had I known I would have asked for parking when I booked the room. I booked a room with a king bed and we were given a room with a queen and on check out they still were going to charge full price until we complained and it was the most uncomfortable bed I have ever slept in. The bathroom could do with a good clean too as I don't think it's been cleaned properly for a while.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
I am sorry to hear about your experience and I wish to sincerely apologise. I have addressed your concerns with both the front office and housekeeping teams and I can assure you that it will not happen again.
I hope you would give us another chance in the near future to better serve you.