Outdoor pool, sun loungers
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Reviews of Elysium Apartments

4.5 out of 5
Elysium Apartments
26 Veivers Road, Palm Cove, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 137 reviews" "
Rating 8 - Good. 38 out of 137 reviews" "
Rating 6 - Okay. 12 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Traveled with partner
It was a compact hotel room not serviced during 3 night stay had to buy tea coffee sugar only 2 stores locally so prices were very high paid $6.50 for a botttle of water $5.50 for 10 teabags
Stayed 3 nights in Aug 2023

10/10 Excellent

Leanne

Liked: Cleanliness, room comfort
Wonderful stay
We had a wonderful stay in a studio room. It was clean and spacious and had everything you need for a short stay. Will definitely be back!
Stayed 2 nights in Jul 2022

10/10 Excellent

Ruthermae Stephanie

Traveled with partner
Liked: Cleanliness, amenities
I liked everything about the property
Stayed 7 nights in Oct 2021
Response from Elysium Collection on Oct 19, 2021
Thank you. We hope to see you again soon

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2021

6/10 Okay

Carmen

Liked: Cleanliness
Disliked: Room comfort
Claustrofobic
The apartment was the size of a small hotel room. Fitted out with homely cheap worn furniture. Part crockery mismatch as leftover, only 1 glass sliding door for light and view to a wall and lift well. Aircon blowing and heating enclosed balcony so not usable. Disappointing and not good value !
Stayed 3 nights in Apr 2021
Response from Elysium Collection on May 4, 2021
Dear Claustrofobic, thank you for taking the time to write a review. I'm sorry you felt the room was on the smaller side. We clearly show photos and descriptions of each room on the booking sites and this is what we call a "studio". The balcony is also pictured on the website and the price reflects the room type. We do have full size apartments ranging from 1 - 3 bedroom and they are very spacious. Kind regards Elysium

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020
Response from Elysium Collection on Jan 7, 2020
Thankyou very much for your kind review. We hope to see you again.

10/10 Excellent

Olga F.

Liked: Cleanliness
Nice apartment
The property is located 5 min walk from the beach and esplanade. Nice, clean, and comfortable apartment. We had a great time.
Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
walking distance from beach and shopping strip. crap balcony, view of adjoining roof.
Stayed 4 nights in Sep 2019
Response from Sharyon Murphy on Oct 1, 2019
Thank you for your review. The hotel style room unfornately do not have much of a view as they face towards to Palm Cove Tavern adjoining Elysium Apartments. The balcony has only enought room for a small round table with 2 chairs. To have sunlounges or outdoor lounge suits you would need to up grade to our larger apartment styles. The walking distance of 2 minutes or less to the beach as well as all cafe and restaurants is definately a great attribute to our location.

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from Sharyon Murphy on Oct 1, 2019
Awesome to hear that you had a five star stay with us :) We look forward to welcoming you and your family back soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was exactly like the website photos which is the first promising experience. Wonderful amenities, marvelous showers and comfortable beds. Everything we needed was in the rooms. We were also met with and were assisted by the most wonderful staff. They were extremely helpful and accommodating in every request we had. The accommodation was a couple of minutes walk to the beach, lovely restaurants and cafes. A five minute drive to supermarkets too for provisions. The location was perfect for a trip north to all that is to offer on the way to Port Douglas or to Cairns in the south and all the touristy must see locations. Lucky to have found this place.
Stayed 7 nights in Aug 2019
Response from Sharyon Murphy on Aug 20, 2019
The harding working team at Elysium Apartments is so grateful to read your fantastic review! We look forward to welcoming you back soon to our beautiful Palm Cove region :)

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager is professional and open friendly person .A hairdryer was not working in apartment we are staying in , and she bring a new one in a minute . We will come back . Mark and Lily
Stayed 6 nights in Aug 2019
Response from Sharyon Murphy on Aug 20, 2019
Thank you Mark and Lily for your 5 star review:) We look forward to seeing you both again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Elysium Reservations Team on Sep 17, 2019
Thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2019
Response from Sharyon Murphy on Sep 17, 2019
Thank you for your review. We look forward to seeing you again soon :)

10/10 Excellent

Andrea S.

Liked: Cleanliness
Excellent place to stay
There was absolutely no problems with this apartment. It is close to the beach, well appointed, clean, the staff was awesome! We could book our tours directly on site... it was great. They also had pool towels for use as well - so very convenient.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Sharyon Murphy on Jul 24, 2019
Hi David, Thank you for giving us a wonderful review :) Look forward to seeing you again soon. From The Team at Elysium Palm Cove

10/10 Excellent

Anna, MELBOURNE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very new and Clean . Pool was great . Very close to palm cove beach . Apartment had all the facilities. Staff was really friendly and flexible. Highly recommend
Stayed 4 nights in Jul 2019
Response from Sharyon Murphy on Jul 16, 2019
Thank you Anna for a fabulous review. Our team looks forward to seeing you all again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would next time ask for a unit on a higher floor with a view
Stayed 5 nights in Jun 2019
Response from Sharyon Murphy on Jun 20, 2019
Thank you for booking with us. Hope to see you again soon.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
We got engaged and visited my parents over a lovely 10 days
Stayed 10 nights in Apr 2019
Response from Sharyon Murphy on Jun 20, 2019
WOW - Congratulations :) Thank you for staying with us.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Had booked what was described as a Superior room. No king bed as we had been advised. No microwave as had been advertised on the Expedia site. Fridge had no freezer compartment so unable to make any ice. Property Manager advised however no offer of a move nor any discount offered.
Stayed 5 nights in Apr 2019

10/10 Excellent

Keijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very clean, tidy and comfortable, the manager was very pleasant and extremely helpful,excellent experience.
Stayed 3 nights in Mar 2019
Response from Sharyon Murphy on Mar 28, 2019
Thank you for your wonderful review of Elysium Apartments. We look forward to welcoming you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self containing unit was faultless, very reasonable pricing, would stay again.
Stayed 2 nights in Dec 2018
Response from Sharyon Murphy on Jan 8, 2019
Thank you for your 5 star review of our apartments. We look forward to assisting you, your friends and family in the very near future. Kind regards Sharyon Murphy

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Great location, clean and huge apartment.
Stayed 4 nights in Dec 2018
Response from Sharyon Murphy on Jan 8, 2019
Thank you for your 5 star review. We are happy to hear that you liked our location of our apartments and their size. They are very spacious :) Hope to see you again soon Kind regards Sharyon Murphy

10/10 Excellent

John, Elanora, Gold Coast, Australia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all around, great location,staff extremely nice and informative...We will definitely be back..
Stayed 3 nights in Nov 2018
Response from Sharyon Murphy on Nov 14, 2018
Thank you John. It gives us great pleasure to ensure that all our guest have a memorable experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Sharyon Murphy on Oct 23, 2018
We are humbled by your 5 star review of our apartments. Thank you and we look forward to welcoming you back to beautiful Palm Cove.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Sharyon Murphy on Oct 17, 2018
Thank you for our five star review

8/10 Good

Anthony, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elysium Apartments is in a good location from the main beach
Stayed 6 nights in Oct 2018
Response from Sharyon Murphy on Oct 17, 2018
Thank you for taking the time to review our apartments. The beach is spectacular here in Palm Cove and only less than a 2 minute stroll from Elysium Apartments. We look forward to welcoming you again soon :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, excellent service, very clean and in a great location.
Stayed 2 nights in Aug 2018
Response from Sharyon Murphy on Oct 17, 2018
Thank you and we are so happy you enjoyed your stay with us.

10/10 Excellent

Erin, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hop, skip and a jump to the beach.
Lovely neat & clean accommodation. Sharon was very friendly and easy to deal with. Hop, skip and a jump to the beach & main street. Palm Cove is a beautiful place to stay being only a 20 minute drive to Cairns & 30 minute drive to Port Douglas.
Stayed 2 nights in Aug 2018
Response from Sharyon on Aug 28, 2018
Thank you Erin for your wonderful review. Palm Cove is a great half way point between Cairns and Port Douglas and we believe Palm Cove Beach is more beautiful than Port Douglas :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family unit!!
Great spot for families with young kids, close to beach & restaurants, quiet street and loads of room in the 3 bedroom apartment!
Stayed 8 nights in Aug 2018
Response from Sharyon Murphy on Aug 28, 2018
Thank you for recommending our spacious 3 bedroom apartments to families. The added benefit of having a lift in the building is appealing as many of the complexes in Palm Cove do not have this feature.

10/10 Excellent

Lynette, Cardwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and close to foreshore, restaurants and has tavern down stairs. Had a great win on the pokies.
Stayed 2 nights in Aug 2018
Response from Sharyon Murphy on Aug 22, 2018
Thank you Lynette for giving Palm Cove a wonderful review. It is a hidden gem in Far North Queensland. We were also happy to hear that you enjoyed staying with us and we hope to see you again soon.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Well appointed studio apartment with most amenities. A single cooktop would have been great but we managed as there are numerous barbecues along the beach not far. Lovely pool with spa. Undercover parking and fabulous restaurants close by.
Stayed 3 nights in Aug 2018
Response from Sharyon Murphy on Aug 22, 2018
Thank you Jennifer for your review. The studio rooms unfortunately do not have cooktops and only have microwaves. All other style of apartments have full size kitchens with wall oven, dishwasher and full size fridge freezers. Super pleased to hear that you enjoyed beautiful Palm Cove and all that it has to offer and we hope to see you again soon.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Great location but a lot of road noise
Our 2 bedroom apartment was spacious and clean with a lovely big living area. The location was excellent with the beach and restaurants near by. We unfortunately experienced a lot of road noise which meant that we couldn't have Windows open over night due to the amount of cars, trucks and motorbikes going past. It also was noisy during the day. We had a mountain facing room and a room next to the tavern would have been better and more quiet.
Stayed 5 nights in Aug 2018

8/10 Good

Carolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Good location apartment. Easy walk to everything. Comfortable rooms. Just had nowhere to leave keys when checking out on a Sunday morning. Happy overall
Stayed 2 nights in Jul 2018

10/10 Excellent

supernurse, country SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean welcoming facility.
Good. Close to restaurants and beach. Lovely quiet sheltered pool.
Stayed 2 nights in Aug 2018

8/10 Good

andrea, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was clean an comfortable. The balcony was a surprise wit the frosted glass around it. But the building was noisy and you heard veryone coming and going.
Stayed 3 nights in Aug 2018

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property!
Very well maintained property, Sharyon is a lovely manager and very helpful and welcoming. I had a 2 bedroom apartment for myself and my 5 YO daughter and it was very spacious, clean and well maintained. The kitchen was extremely well equipped. The location was great and only a one minute walk to the main street/beach. Would def stay here again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The apartment clean, spacious and was close to the beach and restaurants. Great place to stay.
Stayed 2 nights in Jul 2018

8/10 Good

Matt, Christchurch,New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment,well equipped
We had a nice visit to Palm Cove,staying in a 2 bedroom apartment. My only advice is to bring some earplugs as between the frogs,birds and traffic it was a little noisier than I was used to.....otherwise nice place with friendly staff
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size, comfy, great kitchen and laundry facil
Close to beach, next door to the Tavern so ask for a room that isn't on that side. We were it wasn't too bad. Pool is small and not heated. That wasn't an issue for us. Pillows were not great. But service excellent. Managers are lovely!!
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very roomy 3rd floor lovely view of the ranges
The stay was enjoyable, the view was breathtaking, short walk to beach and cafes, close to Cairns, friendly staff and very helpful.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Sharon from reception was absolutely lovely and made our stay very easy the apartment was great couldn't have asked more!
Stayed 5 nights in Jan 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation!
The accommodations and location were excellent, as was the service provided at check-in. I definitely plan to return soon. Thanks for the great visit!
Stayed 3 nights in Nov 2017
Thank you Jonathan for your wonderful review. We look forward to assisting you again in the very near future. Merry Christmas to you and your family. Regards Sharyon

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the place! We stayed in a 3 br apartment, it exceeded our expectations. Clean, fully furnished even with cooking condiments. It had balconies for each room. Close to the beach, too. If you like to stay in a quiet, low-key area, this is the place.
Stayed 3 nights in Nov 2017

8/10 Good

Andrew, Nathalua, Vic

Liked: Cleanliness, staff & service, room comfort
Great room, great location, ordinary aspect
Location convenient for walking to the esplanade but the aspect from unit non inspiring. Exceptionally clean comfortable apartment that was ideally suited to couples, not the most appropriate place for a family holiday with kids under 16.
Stayed 4 nights in Sep 2017

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Elysium. Very clean and comfortable and in a great location.
Stayed 3 nights in Aug 2017

10/10 Excellent

wayne, heidelberg heights

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Relaxing,no fuss Loved it!! Large comfy rooms clean as a whistle
Stayed 6 nights in Jul 2017

10/10 Excellent

Colette, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location not far from beach
We had a lovely stay here. The accommodation was very comfortable and well-provided for. The staff were friendly and helpful in booking trips.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hostess with the mostess Shayron was lovely. Plus so near the esplanade was a bonus.
Stayed 7 nights in Jul 2017