Disappointing accommodation in a fantastic locatio
Posted Apr 5, 2017
Upon registration we were handed our room keys. They didn't work, so our room was changed. Our TV didn't work. It had to be fixed. The towels were thin & lacked any notion of fluffiness. We weren't able to buy an Aperol Spritz at the bar. No hot chocolate available anywhere & I don't drink tea or coffee. The blow dryer was faulty. We ordered a Caesar salad from room service & it was a pathetic excuse for a salad : limp lettuce, no croutons, 2 small pieces of gost's cheese, a smidgen of warm chicken & tomato (?). The one positive thing was that the man in charge at the front desk was very sympathetic & delivered some sparkling white & dessert to the room. Finally, the pillows were appalling. After 2 nights I left Cairns with a very painful neck. NOT A GOOD EXPERIENCE !!!!!!
NEVER AGAIN !!!!