Get an overview of this hotel4-star family-friendly hotel near Cairns Tropical Zoo


This family-friendly Palm Cove hotel is located near the beach, within 1 mi (2 km) of Palm Cove Beach and Cairns Tropical Zoo. Clifton Beach is 2.6 mi (4.1 km) away.

Hotel Features

Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference center, and conference rooms.

Room Amenities

All 140 rooms provide conveniences like refrigerators and coffee makers, plus patios and plasma TVs with satellite channels. Guests will also find WiFi, room service, and pillow menus.

Hotel Amenities

Hotel Amenities

Hotel Grand Chancellor Palm Cove features 2 outdoor swimming pools, a waterslide, and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities measuring 5102 square feet (474 square meters) include a conference center, conference space, and meeting rooms. This family-friendly hotel also offers tour/ticket assistance, an arcade/game room, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Hotel Grand Chancellor Palm Cove has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Computer station 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 5102 
  • Conference space size (meters) - 474 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Dry cleaning/laundry service 
  • Free self parking 
  • Free WiFi 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 4 
  • Multilingual staff 
  • Number of buildings/towers - 2 
  • Number of floors - 2 
  • Number of meeting rooms - 4 
  • Number of outdoor pools - 2 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Total number of rooms - 140 
  • Tours/ticket assistance 
  • Waterslide 
  • Wedding services 
  • Year Built 1987 

Family Friendly Amenities

  • Arcade/game room  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Microwave (on request)  
  • Outdoor pools  
  • Refrigerator  
  • Waterslide  


Available in all rooms: Wireless internet access ( 15 AUD per 24-hour period )

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • Microwave (on request) 
  • Patio 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Plasma TV 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Room service (limited hours) 
  • Satellite TV service 
  • Shower/tub combination 
  • WiFi (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Hotel Grand Chancellor Palm Cove has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Scuba diving nearby 
  • Kayaking nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Golfing on site 
  • Ecotours nearby 

Spa Services

  • Body wraps 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in


You'll be asked to pay the following charges at the hotel:
  • Cash deposit: AUD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 20.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 15.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 90.00
  • Rollaway bed fee: AUD 40 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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