Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and restaurant

Popular property highlights

Free self parking
Free WiFi
Restaurant
Laundry facilities
24-hour front desk

Location

This family-friendly Palm Cove hotel is located near the beach, within 3 mi (5 km) of Palm Cove Beach, Clifton Village Shopping Centre and Clifton Beach. Skyrail Rainforest Cableway and Hartley's Crocodile Adventures are also within 9 mi (15 km).

Hotel Features

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference center, and conference space.

Room Amenities

All 140 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and patios. Guests will also find plasma TVs, room service, and pillow menus.

Hotel Grand Chancellor Palm Cove

Hotel Amenities

Hotel Amenities

Hotel Grand Chancellor Palm Cove features 2 outdoor swimming pools, a waterslide, and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 5102 square feet (474 square meters) include a conference center. This family-friendly hotel also offers tour/ticket assistance, an arcade/game room, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Grand Chancellor Palm Cove has designated areas for smoking.

  • Waterslide 
  • Bar/lounge 
  • Designated smoking areas (fines apply) 
  • Number of outdoor pools - 2 
  • 24-hour front desk 
  • Poolside bar 
  • Conference space 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 4 
  • Restaurant 
  • Year Built 1987 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Computer station 
  • Children's pool 
  • Conference space size (meters) - 474 
  • Number of meeting rooms - 4 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 5102 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Laundry facilities 
  • Total number of rooms - 140 
  • Number of floors - 2 
  • Arcade/game room 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Patio 
  • Access via exterior corridors 
  • Phone 
  • Refrigerator 
  • Free WiFi 
  • Daily housekeeping 
  • Free toiletries 
  • In-room massage available 
  • Shower/tub combination 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • In-room childcare (surcharge) 
  • Blackout drapes/curtains 
  • HDTV 
  • Pillow menu 
  • Plasma TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Hotel Grand Chancellor Palm Cove has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Golfing on site 
  • Snorkeling nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Skydiving nearby 
  • Scuba diving nearby 

Spa Services

  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Cash deposit: AUD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 25.00 per person (approximately)
  • Airport shuttle fee: AUD 24.00 per person (one-way)
  • Airport shuttle fee per child: AUD 24.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 90.00
  • Rollaway bed fee: AUD 40 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Chancellor Palm Cove
  • Hotel Grand Chancellor Palm Cove
  • Palm Cove Grand Chancellor
  • Novotel Palm Cove Hotel Palm Cove
  • Palm Cove Novotel

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


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