Ratings based on 657 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Cairns

Ideal situation

Posted Sep 25, 2016
Pros: Convenient location.
Good, fairly basic hotel in quiet area but not far from shops, restaurants, and esplanade. Did not eat there, so no comment.
Comment from Hotel Management
Sep 28, 2016 by ISCTeam, Hotel Management
Dear Peter, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, ISCTeam
3 out of 5
by A verified traveler

Very good hotel with excellent staff.

Posted Sep 21, 2016
Overall the room was clean, spacious and well set out with the ability to have a bite at the table while watching the TV. Despite it being a Friday, Saturday and Sunday night overall the noise levels were tolerable.
4 out of 5
by A verified traveler from Western Australia .

Posted Sep 19, 2016
A clean and well presented hotel . Not your fancy , modern resort but good value for money .
5 out of 5
by A verified traveler

Posted Sep 18, 2016
Great stay, central to everything, hotel staff were extremely helpful.
3 out of 5
by A verified traveler

Great location, nothing fancy

Posted Sep 4, 2016
If you are looking for an affordable place to stay with a comfortable bed and great staff this is a hotel for you. If you want your room spotless and are looking for a modern room where everything matches: this is not the hotel for you.
Comment from Hotel Management
Sep 16, 2016 by the Team at ISC, Hotel Management
We appreciate your feedback regarding your stay at Ibis Styles Cairns. The staff love hearing that their customer service efforts are recognised. We do strive to continuously improve our product so your comments have been passed on to the relevant department. Thank you and Regards,
4 out of 5
by A verified traveler from Adelaide, South Australia

In walking distance of most amenities

Posted Aug 13, 2016
Lacked some room amenities found in some other hotels in this class but overall quite good and would stay there again. Free WI-FI was very hit and miss. Easy walking distance to beach and eating places.
Comment from Hotel Management
Aug 21, 2016 by ISCTeam, Hotel Management
Dear Guest, Dear Carl, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, ISCTeam
4 out of 5
by A verified traveler

Cairns is beautiful.

Posted Aug 4, 2016
Hotel in the centre of cairns, within walking distance to restaurants, shopping and The Esplanade. Easy access to all forms of transport.
Comment from Hotel Management
Aug 21, 2016 by ISCTeam, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ISCTeam
4 out of 5
by A verified traveler from Dubai,UAE

Nice Tidy Place!

Posted Jul 29, 2016
Pros: Location and Staff
Cons: Facelift required!
Nice tidy place- close to almost all city attractions like cafes/tours/Casino etc! However, a bit dated and possibly needs a face lift to give it a modern look! Staff very friendly and efficient! Saw more of elderly guests in groups!
5 out of 5
by A verified traveler from Australia

we stayed there last week and it was a comfortable

Posted Jul 27, 2016
Pros: Room, Recepion and breakfast.
Cons: probably the room service on cleaning of used towels can be improved.
Location: It had shopping malls , Dominos Pizza, Hungry Jack and a few other hotels and shopping centrs neraby. The reef terminal is in walking distance.
We stayed thee last week and was very comfortable. the hotel was excellent and close to shopping centres and reef terminal. Great breakfast. Staff was courteous and guided us well. Great location, will love to come back. room tariffs are very reasonable.
Comment from Hotel Management
Aug 21, 2016 by ISCTeam, Hotel Management
Dear Gail Krishna, We very much appreciate your comments regarding your stay at the ibis Styles Cairns. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ISCTeam
3 out of 5
by A verified traveler from Port Moresby

Great staff, terrible facilities

Posted Jul 14, 2016
Pros: The staff were spectacular, the food was very good value and tasted great. Nice central location, everything a 10 minute walk.
Cons: Do up the rooms, so small you couldn't swing a cat in there - Also they had two school tour groups stay, very very noisy.
Location: The kids park about 15 walk is one of the best ever
The hotel is severely lacking in maintenance. The food was nice, the kids really enjoyed the buffet, however the rooms were dated, they were very clean, but the facility looks like it hasn't been touched in 20 years. The staff however were wonderful, couldn't say enough nice things about their desire to help, provide advice about tours etc and we just genuinely found them well trained and courteous. For what it's worth my daughter rates the Spaghetti Bolognese 5 slurps on the 7 year old matrix!!