Ratings based on 335 Verified Reviews

4.6 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Everyone was kind and courteous, quiet and clean accommodations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Posted Mar 12, 2017
This is a centrally located hotel within walking distance to the pier where the boats to the Reef leave as well as many restaurants. The suite was very spacious but the air conditioning had a hard time keeping up with the 35C Cairns summer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the port restaurants and shop

Posted Mar 2, 2017
Hotel well maintained clean and well located Highly recommended
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location and Friendly Staff

Posted Feb 17, 2017
I had a very enjoyable weekend in Cairns and the hotel and staff were lovely!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2016 on Hotels
5 out of 5
by honestly from darwin

in the heart of the city

Posted Dec 28, 2016 on Hotels
the hotel was great, service and staff were outstanding and friendly. the hotel had free wifi. in the heart of the city.
4 out of 5
by A verified traveler

Fun family time!

Posted Dec 1, 2016 on Hotels
Very helpful owners and great place that was easy to access cairns .we didn't need a rental car as we could walk everywhere.
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Right in middle of everything

Posted Nov 29, 2016 on Wotif
Loved it will stay again, great location.Friendly clean fun
3 out of 5
by A verified traveler

Great location

Posted Nov 27, 2016 on Hotels
Clean comfy room and super helpful and knowledgable staff but we could have done with some cupboards to unpack properly. Also the safe was in the top of the wardrobe so needed to stand on a chair to reach it and we found the internet extremely temperamental. All these are minor grumbles as it is a lovely hotel and in a superb position for everything in Cairns
5 out of 5
Recommended
for Couples
by A verified traveler from FNQ

Co-operative courtesy - central and clean.

Posted Nov 24, 2016 on Wotif
Pros: Value for money. Apartments, staff, pool and location provide everything for me to enjoy when able to get away for a break, at reasonable cost.
Cons: Nothing. Has under-cover, secure parking. There is a lift for luggage. Apartments are quiet. Staff are the good "old school". Cost is realistic.
Location: The apartments are in the centre of tourist facilities and esplanade restaurant strip - not on the noisy side and not paying for views of mud flats.
The hotel is right in the centre of the Cairns restaurant and tourist area. Apartments are well-appointed and clean, and staff are polite and responsive. You are remembered when returning for a second visit and nothing is too much trouble when making booking or unusual check-in and check-out. The pool is a very good temperature, well-sized and the right depth for casual swimming and relaxing. This hotel has become my preferred place to stay in Cairns, whether travelling through for work or on holiday.