Beach nearby, beach towels

Reviews of Mango Lagoon Resort & Wellness Spa

3.5 out of 5
Mango Lagoon Resort & Wellness Spa
81 - 85 Cedar Road, Palm Cove, QLD

Reviews

8.4

Very Good

Rating 10 - Excellent. 277 out of 647 reviews" "
Rating 8 - Good. 238 out of 647 reviews" "
Rating 6 - Okay. 83 out of 647 reviews" "
Rating 4 - Poor. 35 out of 647 reviews" "
Rating 2 - Terrible. 14 out of 647 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, could not fault it, and the staff were fantastic, so friendly and accommodating
Stayed 7 nights in Mar 2024

10/10 Excellent

Carl van

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and spacious, quiet location and nice beachside nearby.
Stayed 6 nights in Apr 2024
Response from Karen on Apr 16, 2024
Thank you for your review it's very much appreciated and so great to hear your family group enjoyed the stay at our beautiful Resort, we'll be sure to share this feedback with all our wonderful staff and look forward to welcoming you back sometime!

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, So close to the beach and lots of good restaurants in that area. Very friendly staff, I Highly recommend to all.
Stayed 4 nights in Mar 2024
Response from Karen on Mar 27, 2024
Many thanks for your great review so pleased you enjoyed your stay with us as well as the amazing attractions in our area!

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an oasis! Loved the place and the staff were just like long lost friends :)) I will definitely be back!
Stayed 4 nights in Mar 2024
Response from Karen on Mar 12, 2024
Thanks for your fabulous review, it was a delight to host your stay and we look forward to hopefully seeing you again sometime!

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are very spacious and comfortable. Staff are all very friendly and helpful. I wouldn't hesitate to recommend this place to anyone, great experience all around. Note: The only reason i didn't give 5 stars for the "Staff and Service" category was because they sold us a practice cocktail, made by a new trainee learning how to make the drinks. Even she looked uncomfortable selling it to us - but her boss insisted. I tasted as you'd expect for a training exercise. The bartender herself was lovely and friendly though.
Stayed 7 nights in Dec 2023
Response from Karen. on Jan 22, 2024
Thank you for taking the time to review your stay with us, we're delighted you enjoyed your holiday in this beautiful tropical location of Palm Cove. Sincerely appreciate your patience & feedback while training of new staff members in our Bar.

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely
Stayed 6 nights in Dec 2023
Response from Tiffany on Jan 26, 2024
Thank you! Hope to see you next time!

10/10 Excellent

Masanobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best for Honeymoon! Friendly stuff. I had good time in there. I like it!!
Stayed 4 nights in Dec 2023
Response from res on Dec 18, 2023
Hello - many thanks for your review and glad you enjoyed your honeymoon. Hope to see you again in the future. Kind regards

10/10 Excellent

Rakesh

Disliked: Cleanliness
Stayed 7 nights in Dec 2023
Response from res on Dec 18, 2023
Hello - thank you for your review. Glad you enjoyed your stay. Hope to see you again in the future. Kind regards

10/10 Excellent

Sera

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in Oct 2023
Response from res on Oct 24, 2023
Thank you for your wonderful review. Hope to see you again.

10/10 Excellent

Jillian Ai-Hua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a 1 bedroom apartment as a family of 3. It was perfect for us - spacious, comfortable, nice to have kitchen and laundry facilities and best of all easy access to all 4 pools! The resort and spa are beautifully peaceful with well maintain gardens. Would stay again! Walking distance to the beach and cafes, and a short drive to Coles for groceries.
Stayed 7 nights in Oct 2023
Response from res on Oct 22, 2023
Thank you for your review. Glad you enjoyed your stay along with the size of the apartment. We have passed your comments on to all staff. Hope to see you again. Kind regards

10/10 Excellent

Will

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to a friendly welcome. There are 4 pools, and we stayed in a budget room. Had a microwave and kettle, bbq access in the general area. We had a king bed, but was two singles joined together, so had a divot in the middle. Some people disregarded the no smoking rule which was disappointing. Easy 10 min walk to the palm cove main strip. Overall, positive experience though.
Stayed 4 nights in Oct 2023
Response from res on Oct 19, 2023
Many thanks for your great review. Hope to see you again. Kind regards

10/10 Excellent

Jacinta Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 nights as a family of 4. Good walking distance from the main street. Great facilities. Easy after hours check in. Thoroughly enjoyed our stay. Would stay again in a heartbeat!
Stayed 10 nights in Oct 2023
Response from Karen. on Oct 17, 2023
Many thanks for reviewing your stay and we're delighted you had a great time. Hope we see you again sometime in the future.

10/10 Excellent

Jean-Claude

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, beautiful rooms would come back
Stayed 2 nights in Oct 2023
Response from res on Oct 16, 2023
Thank you for your great review. Hope to see you again. Kind regards

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay , rooms are spacious and pool areas are the best you’ll find … Staff are fantastic, friendly and informative…
Stayed 5 nights in Oct 2023
Response from Karen on Oct 15, 2023
Many thanks for reviewing your stay and we'll be sure to share your great feedback to all our staff. Look forward to seeing you some other time in the future.

4/10 Poor

Karolina

Stayed 8 nights in Jul 2023
Response from res on Oct 30, 2023
Hello Karolina - sorry to read your review of our property.

10/10 Excellent

Simone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had an awesome time and enjoyed the facilities. The accommodation was lovely and clean. Grounds well maintained. Bed was comfortable. Staff were friendly and helpful. Massage was fantastic. BBQ was cleaned daily and had shared condiments in the fridge. Located close to the esplanade but quiet and tucked away from the noise. Loved our stay and would be happy to return.
Stayed 10 nights in Sep 2023
Response from res on Oct 30, 2023
Thank you for your great review. We have passed your comments onto the staff. Hope to see you again. Kind regards

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Karen on Oct 4, 2023
Fabulous to hear you enjoyed you stay with us and we sincerely thank you for taking the time to review and share your experience of staying at beautiful Mango Lagoon Resort.

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property with everything we needed
Stayed 4 nights in Sep 2023
Response from res on Sep 29, 2023
Thank you for your review. Hope to see you again. Regards

10/10 Excellent

Claire Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, the pools are divine, bit of a walk to the beach and food, disappointed the cafe wasn’t operational but that couldn’t be helped.
Stayed 4 nights in Sep 2023
Response from res on Sep 29, 2023
Thank you for taking the time to make a review. Glad you enjoyed your stay. Hope to see you again. Regards

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2023
Response from Karen on Sep 23, 2023
Many thanks for your review we sincerely appreciate this!

10/10 Excellent

Subrata

Stayed 2 nights in Sep 2023
Response from res on Sep 20, 2023
Hello there - many thanks for your review. Hope to see you again. Kind regards

8/10 Good

william andrew

Traveled with partner
Liked: Staff & service, property conditions & facilities
Really liked the ambiance. Will definitely stay again
Stayed 3 nights in Sep 2023
Response from res on Sep 14, 2023
Hello William - thank you for your review. Glad you enjoyed your stay and hope to see you again. Kind regards

10/10 Excellent

CONSTANTINOS

Stayed 4 nights in Sep 2023
Response from Karen on Oct 4, 2023
Great to hear you enjoyed you stay with us and we sincerely thank you for taking the time to review and share your experience of staying at beautiful Mango Lagoon Resort.

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we had wanted for our 10 day holiday with all staff helpful and friendly
Stayed 10 nights in Aug 2023
Response from res on Sep 14, 2023
Hello Desmond - thank you for taking the time to give us a review. We are glad you enjoyed your 10 day holiday with us. We have passed your comments onto the staff. Hope to see you again. Kind regards

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
All-round excellent, staff/reception are superb
Stayed 1 night in Sep 2023
Response from res on Sep 7, 2023
Hello Jason - many thanks for your review. We have passed your comments onto the staff. Hope to see you again in the future. Kind regards

10/10 Excellent

Chantel

Liked: Staff & service, property conditions & facilities, room comfort
Absolutely beautiful
My stay was amazing, the after hours was super easy and helpful. My room was nice and clean. The hotel itself was beautiful, very relaxing and super close for some nice walks to the beach and shopping. Absolutely loved my stay!
Stayed 2 nights in Aug 2023
Response from res on Sep 1, 2023
Hello Chantel - thank you for taking the time to make a review. We are very pleased to hear that our after hours service went well, along with you enjoying our facilities, hotel and room. We hope to see you again. Regards

6/10 Okay

Rohan

Traveled with partner
Liked: Staff & service
Great location
Stayed 2 nights in Aug 2023
Response from res on Aug 28, 2023
Thank you for your review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great pools
Stayed 4 nights in Aug 2023
Response from Karen. on Aug 25, 2023
Thank you for your review, so great to hear you enjoyed our fabulous choice of 4 pools during your stay. We look forward to seeing you again sometime in the future.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were polite and helpful.
Stayed 15 nights in Aug 2023
Response from res on Aug 23, 2023
Thank you for taking the time to make a review. Hope to see you again.

8/10 Good

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like not having control over the air conditioning. Also it would have been good to have some fly screens so we could open the doors at night. I loved the lushness of the gardens and being able to walk to the esplanade in under 10 mins.
Stayed 7 nights in Aug 2023
Response from rec on Aug 17, 2023
Hello Pam - thank you for your review. Shame you didn't mention to reception about the aircon as we do have remotes which you could have used during your stay.

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from res on Aug 17, 2023
Thank you for your review. Hope to see you again.

10/10 Excellent

Clair, Lexington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Mango Lagoon with friendly and helpful staff. Our only objection was the low lighting inside the apartment. Otherwise, everything was perfect!
Stayed 7 nights in Jul 2023
Response from Karen. on Jul 25, 2023
Sincere thanks for your glowing review and we'll be sure to pass on your comments to our hard working team. All the best and look forward to seeing you again sometime in the future.

2/10 Terrible

Mary

Stayed 4 nights in Jul 2023
Response from res on Aug 21, 2023
Thank you for taking the time to make a review. We are sorry that you have marked us a 1 out of 5 - if you would like to contact the resort direct to discuss further as it would be beneficial to us all to help improve the experience for all guests moving forward.

6/10 Okay

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023
Response from res on Jul 20, 2023
Hello there - thank you for taking the time to make a review.

10/10 Excellent

Jackson

Stayed 3 nights in Jul 2023
Response from res on Aug 17, 2023
Thank you for your review. Hope to see you again.

10/10 Excellent

Sumit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mango delight
Great location. Good for kids. 3 pool areas. 5 mins walk to beach.
Stayed 3 nights in Jul 2023
Response from res on Jul 17, 2023
Thank you for your review, glad you enjoyed our pools and our location. Hope to see you again.

10/10 Excellent

Rebbecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2023
Response from res on Jul 17, 2023
Thank you for your great review. Hope to see you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great pools, and lovely outlook from our apartment over the pool. Nice quiet resort walking distance to the beach & restaurants at Palm Cove
Stayed 4 nights in Jul 2023
Response from res on Jul 12, 2023
Many thanks for your great review. Glad you had a great day. Hope to see you again.

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful buildings and pools. Staff super nice and helpful . Close walk to beach. Nice quiet location.
Stayed 10 nights in Jun 2023
Response from res on Jul 11, 2023
Thank you for your great review. Glad you enjoyed everything. We have passed your comments to staff. Hope to see you again.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice apartment and the pols were great, but the 450m walk to the Esplanade got tiresome very quickly
Stayed 3 nights in Jun 2023
Response from Karen on Jun 29, 2023
Thank you for reviewing your stay and sharing your love of our great selection of beautiful swimming pools. Our Complex is a short distance from the beachfront however enables us to offer a relaxed quiet atmosphere for our guests after a busy day exploring our Region.

2/10 Terrible

Peter

I found that others within the complex had no respect for others, screaming kids at 4am and it didn’t relent and others slamming doors and dragging chairs around, if you enjoy the noise, then it’s the place for you
Stayed 5 nights in Jun 2023
Response from Rec on Jun 7, 2023
We pride ourselves in being a real gem location in Palm Cove away from the main Tourist strip instead situated in tranquil surrounds with amazing swimming pools and tropical gardens. We were never aware of your complaint until your departure day when you advised the family with young children near you were noisy to which we expressed our sincere apologies. It was unfortunate you never brought your issue to our attention immediately giving us the opportunity to address the situation to even possibly moving you to another room. Everything else about your stay was above and beyond in fact we actually upgraded your Room type so it’s a shame this wasn’t reflected in your review. What you have put in your review only addresses the variables which are people, and reviews such as this can be very detrimental to our small business such as ours.

8/10 Good

Csilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Karen on May 31, 2023
Many thanks for your feedback, it's greatly appreciated and we're delighted you're happy with your stay!

10/10 Excellent

Todd, Cooya Beach

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was extremely relaxing, very well kept and great amenities. Short walk to Palm Cove beach and cafes. Really liked the Resort's pools as well. Highly recommend.
Stayed 2 nights in May 2023
Response from res on May 29, 2023
Thank you Todd for your great comments. Hope to see you again.

10/10 Excellent

Savo

Stayed 5 nights in May 2023
Response from res on Jun 20, 2023
Thank you for the review. Hope to see you again.

10/10 Excellent

Thamboo

Stayed 2 nights in May 2023
Response from res on Jun 20, 2023
Thank you for your great review. Glad you enjoyed your stay. Hope to see you again.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for a rest.
Nice restful break. V polite staff.
Stayed 2 nights in Apr 2023
Response from Karen. on Apr 18, 2023
Great to hear you enjoyed your holiday and we thank you for taking the time to share your experience while staying with us. Look forward to welcoming you back sometime in the very near future!

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from res on May 7, 2023
Thank you for the great review - hope to see you again.

4/10 Poor

Richard

Traveled with partner
Great pools but it can be a long walk from the car park with luggage or groceries navigating pool fences and gates The studio room was the size of a kids bedroom with wall to wall carpet (in the tropics? and carpet deodorant) no screens on the window so not good if you have allergies or Other units were large but for a comparable price there are plenty to choose from nearer to the beach and cafesasthma
Stayed 7 nights in Mar 2023
Response from rec on Mar 21, 2023
Thank you for your review.

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall ambience of the property. The staff were super friendly and went over and above to ensure everything was perfect. The pools were wonderful and the spa area and the massage was amazing
Stayed 7 nights in Mar 2023
Response from Karen. on Mar 10, 2023
Many thanks for your great review, we really appreciate the feedback and will ensure our fabulous team are congratulated!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Karen on Mar 9, 2023
Many thanks for taking the time to review your stay with us, we'll enjoy sharing this with our amazing team who contribute to ensuring our Guests have a wonderful time here at Mango Lagoon resort.