Get an overview of this hotelFamily-friendly Cairns hotel in Cairns with restaurant

Location

This family-friendly Cairns hotel is located near the beach, steps from Center of Contemporary Arts, Jute Theatre, and JUTE Theatre Company. Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park are also within 3 mi (5 km).

Hotel Features

This hotel features a restaurant, an outdoor pool, and a fitness center. Additionally, a bar/lounge, a swim-up bar, and a spa tub are onsite.

Room Amenities

All 314 rooms boast deep soaking tubs and offer wired Internet and balconies or patios. 24-hour room service and refrigerators are standard, as are LCD TVs with satellite channels.

Novotel Cairns Oasis Resort

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a children's pool, Novotel Cairns Oasis Resort provides a spa tub and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Event facilities measuring 1938 square feet (180 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Novotel Cairns Oasis Resort has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 314 
  • Number of floors - 6 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Computer station 
  • Luggage storage 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Garden 
  • ATM/banking 
  • Elevator/lift 
  • Designated smoking areas 
  • Barbecue grill(s) 
  • Spa treatment room(s) 
  • Meeting rooms 5 
  • Multilingual staff 
  • Terrace 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference center 
  • Self parking (surcharge) 
  • Conference space size (feet) - 1938 
  • Conference space size (meters) - 180 
  • Number of meeting rooms - 5 
  • Number of buildings/towers - 4 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Outdoor pool 
  • Swim-up bar 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wired internet access ( AUD 25 per night )

Available in some public areas: Wireless internet access ( AUD 10.00 per 24-hour period )

Parking

Self parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Balcony or patio 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Deep soaking bathtub 
  • Slippers 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • LCD TV 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Wired high-speed Internet access (surcharge) 
  • In-room massage available 
  • Free newspaper 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Mizuna Restaurant - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Novo Bar - This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.

Aqua Bar - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Spa Services

  • Number of treatment rooms 1 
  • Massages 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD 100.00 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 28 per person (approximately)
  • Fee for in-room high-speed Internet (wired): AUD 25 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 9 per night
  • Late check-out fee: AUD 200
  • In-room microwave fee: AUD 50 per week
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cairns Novotel Oasis Resort
  • Cairns Novotel Resort
  • Cairns Oasis Novotel
  • Novotel Cairns
  • Novotel Cairns Oasis
  • Novotel Cairns Oasis Resort
  • Novotel Oasis
  • Novotel Oasis Resort
  • Novotel Oasis Resort Cairns
  • Oasis Cairns Resort
  • Accor Cairns Oasis Hotel
  • Novotel Cairns Oasis Hotel Cairns
  • Oasis Hotel Cairns
  • Oasis Cairns
  • Oasis Resort Cairns
  • Cairns Novotel

We should mention

A resort fee is included in the total price displayed. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


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3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
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Great location

5 out of 5
by
Posted Feb 22, 2017
Fantastic hotel. Great location to great dinner spots. Pool and amenities fantastic. Used the gym several times. The staff were so friendly and so obliging. Very helpful and made our stay even more special. Definitely return!!!
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Nice hotel and friendly staff

4 out of 5
by
Posted Feb 15, 2017
Pros: Convenience
The only problem I had was a good wiFi signal in the room
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Close to everything you want

4 out of 5
by from Indianapolis, IN, USA
Posted Feb 11, 2017
It was easy to walk to everything you want. Dining, shopping, boat to the Reef and more. Front desk had helpful maps of area. Tour desk in lobby allows you to book Reef tours.
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Nice hotel, lovely pool. Close to everything.

5 out of 5
by from Geelong, Vic
Posted Feb 7, 2017
First we we're put in an adjoining room which we could hear the room next door so werequested to move which they were okay with. Staff are lovely. Nice facilities. Family hotel, child friendly :)
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5 out of 5
by from Sydney, Australia
Posted Feb 1, 2017
The hotel consists of three buildings arranged around a lagoon-style pool with artificial beach. The surrounding trees are filled with flying foxes, so you get a strong sense of being immersed in the tropical ecosystem. The staff are friendly and the beds are comfortable. The pool is a definite highlight. The only negatives were that there were no readily-accessible power outlets next to the bed for our phones, and that you need to go outside to move between the reception/restaurant building and the room – although the path is covered, the rain and oppressive humidity still find their way in.
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Air con broken

2 out of 5
by from NSW
Posted Jan 26, 2017
So late check in due to Aircon faulty and then late to fix
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Central hotel with excellent pool area & breakfast

4 out of 5
by
Posted Jan 21, 2017
Although the rooms are a bit dated, they are clean and comfy. The pool area feels like a resort and the breakfasts are delicious with anything you could possibly want on offer.
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Great place for family with kids

5 out of 5
by
Posted Jan 21, 2017
Great place, great staff, would recommend to others.
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Good place to stay, close to CBD.

3 out of 5
by
Posted Jan 20, 2017
Pros: Check in and check out services were smooth and quick
Cons: An overall improvement in Room service standards
The service was below average. Even basic facilities like tea, coffee or milk were either not there or not replaced. TV Channels were replaced randomly. We felt that the room service staff was in adequate to the size of the hotel.
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overall ok aircon was noisy

3 out of 5
by from Melbourne
Posted Jan 18, 2017
Pros: cost of room was affordable
Cons: checking that tv remotes work properly
Location: close to cbd centre,parks and beach
we found the pool area very relaxing and staff very helpful
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