Ratings based on 3 Verified Reviews

4.3 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Houston, Texas

Clean but Hot

Posted Apr 11, 2016
The hotel was clean. Managers quite friendly- biggest issue was that the air conditioning in the main part of the apartment was out the entire time we were there. Repair man couldn't fix. Needed to be replaced. With temps in the upper 80s everyday it was hot ! Very expensive for a room without AC.we were pretty much told we had to live with it. Some kind of discount would have been reasonable.
Comment from Hotel Management
Apr 13, 2016 by Johnny, Hotel Management
Dear Cindy, thank you for your review.We are pleased you found your apartment clean and management friendly. It was very bad timing for the lounge room aircon to need a replacement. As the adjoining bedroom was still working and you were not in the apartment during the day we did not realize the importance of the issue. We are sorry we did not have the opportunity to arrange an alternative apartment or negotiate a discount with you. Regards, John
5 out of 5
Recommended
for Everyone
by A verified traveler from Gippsland, Victoria, Australia.

Great location and beautiful tropical setting.

Posted Sep 19, 2015
Had a great ten night stay at Oasis Palm Cove. We were upgraded to a five star quality apartment with ocean view and luxury furnishings. Staff were friendly and very helpful with local advice and tour bookings. Peace & quiet in the tropical garden setting was fantastic and a short stroll from the beautiful esplanade, sad to be leaving.
5 out of 5
Recommended
for Everyone
by A verified traveler from QLD

Nice appartment close to the beach and all thefood

Posted Aug 18, 2015
Pros: Lots of space. foxtel.
Cons: Internet was hard to reach in our room. we were only there for 3 days but the room wasnt cleaned in that time would of been nice to have it cleaned.
Location: Next to the bottle shop handy and the restaurants are a very short walk.
Hotel staff are great and really helpful. the spot is great just a sort walk and your on the esplanade.