Everything absolutely fantastic except for....
Posted Aug 28, 2016
Aside from the poolside service, everything else was great and we would definitely stay here again!! But by the pool side.... we ordered a pizza, fries and two drinks and waited an hour for it to come out. if it usually takes that long to bring out food it would have been nice to be told that as we were ordering it, not left waiting and waiting until we decided to cancel the order - that's when it came out. And the pizza was dreadful. It was massive but tasted like the frozen pizza you buy from woolworths. wasn't too happy waiting that long only to be disappointed by the food. But other than that, wow! the views from the pool were spectacular (especially sunset behind the mountains). The rooms are so awesome and spacious and clean. The beds are comfortable and loved how spacious the bathrooms were. The service at Pullman is honestly one of the best we've had in a long time and we will definitely be staying here again (just getting take away by the pool next time :)
Comment from Hotel Management
Aug 31, 2016 by Leissa , Hotel Management
Thanks for your review, I am delighted you enjoyed your stay with us and had the opportunity to enjoy the facilities and views from our rooms. I am disappointed that your order to the pool area was so slow, please accept my sincerest apologies and rest assured I will address this with our team. Thank you once again for your feedback and we look forward to welcoming you back again soon!