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Get an overview of this hotelCairns waterfront resort with casino, rooftop pool

On Trinity Inlet

Nestled along Trinity Inlet, this Cairns hotel is a 5-minute walk from the Cairns Convention Center and a 10-minute walk from the city center. The Great Barrier Reef is within easy reach.

Wildlife, nightlife

The hotel is the centerpiece of an award-winning resort complex, which features a casino, rooftop pool, and spa tub, 24-hour room service, top-notch restaurants, nightlife, and the Cairns Wildlife Dome.

Balconies, jetted tubs

Guestrooms offer furnished balconies with water or city views, along with smart TVs, connectivity panels, and WiFi. Marble bathrooms have jetted tubs secluded by plantation shutters, separate shower, separate toilet, and double basins. All hotel rooms were gently refurbished July 2013.

Pullman Reef Hotel Casino

35-41 Wharf Street Cairns QLD 4870

Renovations & Closures

The property will be renovating from 01 August 2016 to 23 December 2016 (completion date subject to change). The following areas are affected:
  • Bar/lounge
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Pullman Reef Hotel Casino features a rooftop outdoor pool and a spa tub. Poolside refreshments are available. The casino offers more than 500 state-of-the-art gaming machines, along with table games. The Casino Sportz Arena features a giant-screen TV.

Perched above the casino, the Cairns Wildlife Dome (surcharge) is enclosed by a 20-metre-high glass dome. Animal residents include parrots, koalas, reptiles, kookaburras, and possums. Bird shows and koala photo opportunities add to the fun.

Tamarind, the hotel's signature restaurant, serves a fusion of Western and Asian cuisine. This award-winning dining venue offers dishes prepared with fresh and local ingredients. Guests can enjoy cocktails on the terrace. Café China showcases the flavors of Peking and Hong Kong. 24-hour room service is available, as well as 3 bar/lounges.

The hotel has 10 meeting facilities totaling 379 square meters, compuiter station and free WiFi access. Valet and self-parking are available (surcharge). An airport shuttle is also available through local Cairns companies at a small fee. Please contact the hotel concierge for booking assistance.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 128 
  • Number of bars/lounges - 3 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Airport transportation (surcharge) 
  • Gift shops or newsstand 
  • Computer station 
  • Free WiFi 
  • Rooftop terrace 
  • Luggage storage 
  • Laundry facilities 
  • Express check-in 
  • Number of floors - 6 
  • ATM/banking 
  • Meeting rooms 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Picnic area 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 4080 
  • Self parking (surcharge) 
  • Conference space size (meters) - 379 
  • Number of meeting rooms - 10 
  • Outdoor pool 
  • Casino 
  • Coffee/tea in common areas 
  • Express check-out 
  • Designated smoking areas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Designated smoking areas (fines apply) 
  • Limo or Town Car service available 
  • Nightclub 
  • Conference center 
  • Year Built 1996 
  • 24-hour business center 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Wedding services 


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Balcony 
  • Air conditioning 
  • Phone 
  • Premium TV channels 
  • Minibar 
  • Coffee/tea maker 
  • Pay movies 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • Desk 
  • In-room safe 
  • Ceiling fan 
  • Refrigerator 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room massage available 
  • In-room climate control (air conditioning) 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • Iron/ironing board 
  • Digital TV service 
  • iPod docking station 
  • Pillow menu 
  • LCD TV 

Where to Eat

Tamarind - This award-winning restaurant serves a fusion of Western and Asian cuisine for breakfast and dinner prepared with fresh and local ingredients. The menu includes miso beef tenderloin, spiced potato and tamarind fritters, and crispy wrapped salmon. There is a cocktail hour with appetizers Thursday through Saturday on Tamarind Terrace.

China Café - This restaurant has Peking and Hong Kong specialties, yum cha, an extensive wine list, a noodle bar, and a verandah.

Vertigo Bar & Lounge - This spot is open Tuesday through Sunday till late, with free live entertainment Wednesday through Sunday.

Casino Sportz Arena - This sports bar with giant-screen TV and flat-screen TVs throughout is located in the casino. Head here for movies and free popcorn Tuesday mornings.

Flinders Bar & Grill - Located in casino, this venue has casual dining and drinks.

Room service is available 24 hours a day.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Golfing nearby 
  • Rafting nearby 
  • Water skiing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Scuba diving nearby 
  • Snorkeling nearby 
  • Personal motorized watercraft on site 
  • Ecotours nearby 
  • Golf lessons available nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies


Check-in time ends at midnight

Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 74 per night.
  • Free cribs (infant beds)!


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Parking height restrictions apply


You'll be asked to pay the following charges at the property:
  • Deposit: AUD 150 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 35 for adults and AUD 12.50 for children (approximately)
  • Airport shuttle fee: AUD 60 per vehicle (roundtrip)
  • Airport shuttle fee per child: AUD 7.50 (one way), (from 0 to 11 years old)
  • Self parking fee: AUD 8 per night
  • Valet parking fee: AUD 15 per night (in/out privileges)
  • Rollaway bed fee: AUD 74 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Pullman Casino Hotel
  • Pullman Casino Reef Hotel
  • Pullman Hotel Casino
  • Pullman Reef
  • Pullman Reef Casino
  • Pullman Reef Casino Cairns
  • Pullman Reef Casino Hotel
  • Pullman Reef Hotel
  • Pullman Reef Hotel Casino
  • Pullman Reef Hotel Casino Cairns
  • Accor Reef Hotel
  • Cairns Sofitel
  • Pullman Reef Hotel Cairns
  • Sofitel Cairns

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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