Outdoor pool

Reviews of The Balinese

2.5 out of 5
The Balinese
215 Lake Street, Cairns North, QLD

Reviews

8.2

Very Good

Rating 10 - Excellent. 65 out of 195 reviews" "
Rating 8 - Good. 96 out of 195 reviews" "
Rating 6 - Okay. 19 out of 195 reviews" "
Rating 4 - Poor. 10 out of 195 reviews" "
Rating 2 - Terrible. 5 out of 195 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Elena A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for drivers
Very convenient location, easy communication, basic breakfast included. Left alone which was perfect for us. Late checkout provided.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
No one onsite and took a hour to get in to the hotel, Bed was so lose I thought it was broken, an argument with the staff member trying to get into town after I had paid through last minute.com, an all-round experience really
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accommodating, making the whole stay pleasant.
Stayed 2 nights in Mar 2021

10/10 Excellent

Dee, Sunshine Coast

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, clean, quiet & value for money. Very friendly staff.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, simple and value for money. Close to everything
Stayed 1 night in Dec 2020

8/10 Good

Pav

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
I like to have the bedding linen changed which did not happen in this case. I feel bad in keep requesting the same thing. I am positive that the day I checked in, the linen was filthy as I had bites.It was not changed by previous customers. After staying in hotels, I can tell when the linen has not been changed or the bedsheets had people lying on it.The hotel did change on the next day but that was it.
Stayed 6 nights in Oct 2020

8/10 Good

Andrew

Liked: Staff & service, room comfort
The Balinese.
Convenient location.walkable into centre of Cairns and esplanade.Room was comfortable and breakfast eating area wjth complimentary breakfast was neat and tidy.
Stayed 3 nights in Oct 2020

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2020

8/10 Good

Dawn, Sandstone Point, Qld.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean room and comfortable bed, especially the pillows. Pleasant staff.
Stayed 1 night in Aug 2020

10/10 Excellent

B&DvL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ground floor room. Clean and comfortable. Friendly staff.
Stayed 2 nights in Aug 2020

8/10 Good

Chris, Townsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, neat and tidy with a nice tropical style.
Stayed 1 night in Aug 2020

4/10 Poor

b, cairns

Traveled with family
Liked: Staff & service
Disliked: Amenities
the room was very small. We were directed to the most expensive restaurant in town rather than given a choice. We were kept awake all night by the gusts next door - who literally partied all night. We told reception who apologised but didnt really go beyond a "sorry" - offering to help us with our luggage would have sufficed but - nothing.
Stayed 1 night in Jul 2020

10/10 Excellent

Judy, Cape York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service. awesome host. comfy. close to everything.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 14 nights in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to the hospital. Friendly staff and clean comfortable accommodation.
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was quiet. The pool was beautiful and cool even in the afternoon of what was a very hot day. I room was very clean and tidy. All the facilities like the air conditioner, fan, tv and fridge all worked well.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is casual and comfortable. The lady in charge was outstandingly helpful and friendly. The rooms were exactly as advertised.
Stayed 1 night in Feb 2020

8/10 Good

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Super friendly staff.
Stayed 15 nights in Oct 2019

8/10 Good

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Very friendly staff. Great location. Very good value for money. Good Indonesian restaurant around the corner.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Convenient for where we wanted to be. Easy friendly check in and out. Nice breakfast provided with kitchen use if needed. Only minor negatives were some traffic noise, cool pool and nearby security light. Overall though a good stay and would use afain
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay for the price. A bit old but clean.woukd stay again
Stayed 2 nights in Sep 2019

8/10 Good

Beverley, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.I liked the friendliness of the staff. they were always very helpful when I had a query.
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Convenient location Enjoyed our 5day stay. Thanks
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Near hospital so very important for me. I had to wait at 19.30 for 3/4 hour for someone to open the front door as the person on duty said he was having ‘tea’ dinner. I’m 80 years old .lucky somebody on the street side phoned the property to open the outside gate . Once on the property I had to wait 3/4 hour till front door was opened and i was let in. Then clean room and complementary breakfast for the treatment I received.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great welcoming staff even as I arrived on a late flight upon reception closing time.
Stayed 1 night in Jun 2019

6/10 Okay

Owen

Liked: Cleanliness
Average but ok Motel, not Hotel.
Advertised as a hotel but is a motel. Average but ok place. Photo of breakfast area was misleading. At time of booking breakfast area shown with timber decking and outlook onto trees was the only one visible on hotels.com. After checking the pool area was nice but the breakfast area was nothing like the photos. The room we received had 3 single beds with two pushed together to form a double. A very hard ridge in the middle was evident with no topper or so to mesh the mattresses together. No attempt at making illusion of a double. Rooms look out to car park of motel next door. Continental breakfast was quite basic. Bathroom was large, shower was small. We were in room 22. One bonus was the wifi working quite well. We booked The Balinese "Motel" to save a few $ to commit those to tours and experiences. Regardless of the price paid we felt the Balinese misrepresents itself on Hotels.com and warn others to read reviews regarding. If you want an average but ok motel that is well priced this is for you. If you were expecting a hotel and the breakfast area to look as depicted please look elsewhere however expect to pay a little more. Photo of breakfast area won't load in this review. Photo taken from hotels.com website. This is misleading and should be removed as no area looks like this. https://au.hotels.com/ho237226/?q-check-out=2019-06-16&FPQ=2&q-check-in=2019-06-15&WOE=7&WOD=6&q-room-0-children=0&pa=1&tab=description&JHR=1&q-room-0-adults=2&YGF=2&MGT=1&ZSX=1&SYE=3
Stayed 2 nights in Jun 2019

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just ok rooms, but good quality bedding. facilities are adequate.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Lovely except the toilet leaked all night and the bed was rock hard
Stayed 1 night in Mar 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location short walk to the town & harbour. Everything you need for a Cairns trip. Room was comfortable, clean & the shower was one of the most powerful & brilliant I’ve ever stood under. & the fridge in room & light breakfast that was included was an added bonus.
Stayed 3 nights in Feb 2019

10/10 Excellent

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

David, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money Good location Great staff Rooms are not 5 star but clean and comfortable. the pool, kitchen and eating area is great
Stayed 8 nights in Nov 2018

8/10 Good

Heather, Cooya Beach QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to Cairns Base Hospital. Once windows are closed you can't hear outside traffic or overhead planes.
Stayed 1 night in Nov 2018

8/10 Good

Tony, Cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cheap and close to airport what more can you ask for
Stayed 1 night in Nov 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, quiet and good value
The Balinese was an excellent base from which to explore Far North Qld. The bed was comfortable, the room a generous size, well appointed, and kept spotlessly clean, the wifi working, the staff friendly and the parking free and convenient. There is no "view" from the rooms but the the location is quiet and the site is secured at night. We feel it provided good value for money and would be happy to return.
Stayed 6 nights in Oct 2018

2/10 Terrible

stuart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived and the general condition of the hotel is old and a bit run down which is ok if upon arriving in the room a mouse hadn't run out of the closet when i went to put my bag away. At this point i decided that i really didnt want to stay here and went down to talk to reception who argued with me that i hadnt seen a mouse and refused to refund any of the four nights that i had prepaid for. So it cost me $585.00 for 10 minutes
Stayed 5 nights in Oct 2018

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
This Lake St small motel would be ideal for many on a limited budget, it is close to the regional hospital and if you have a car not too far to central Cairns. The staff are welcoming and keep the rooms tidy and well serviced, with a simple breakfast room it ticks a lot of boxes. Would stay again.
Stayed 3 nights in Oct 2018

10/10 Excellent

Mr Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Bali.
The Balinese is a great place that I've stayed at several times now. Sally is always friendly and provides a great facility. Central location near the hospital and a15 minute walk to the city area. Rooms are spotles and a light breakfast which is included beside the pool is a bonus. The rooms are a little dark but apart from that 10 out of 10. Quality Samsung tv's with digital channels as well.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location :-)
Very clean and quiet, close to the centre. There is a ver small swimming pool with cold water, a little kitchen free of use for the guest (quite clean) and the room+ bathroom was very big and cleaned every day. The location is just 10 minutes walking from the centre in a very quiet area. The only bad thing was the light breakfast: no fresh food and the milk was out of date :-(
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet motel, close to some fantastic food and the girls in the office are only too willing to help if needed.
Stayed 3 nights in Aug 2018

8/10 Good

Karyn, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotlessly clean and close to all ammenities
Great stay that suited our needs perfectly. Excellent continental breakfast in nice setting by the pool. Very handy to town and waterfront. Would definitely stay there again
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable breakfast included short walk to beach,restaurants, and city centre
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel with good walk to town centre
Nice motel with good walk to town centre. Clean and friendly staff.
Stayed 3 nights in Jul 2018

8/10 Good

Fred, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively good location,
10 minute walk from the esplanade. Not a whole lot to complain about. Had breakfast. Got my laundry done. Clean bathroom. Kind of dark in the room in general, but comfortable bed. Recommended.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Worth the money
Location is great considering the rent you pay for. The female owner of this motel is extremely kind. However the cleaniness of the room is a bit worrying. During one of the days I stay, they did not do the room cleaning service for me. And I did see a huge cockroach in the room. Breakfast is okay considering the amount you paid. Generally, a good experience.
Stayed 4 nights in Jun 2018

10/10 Excellent

david, Newcastle nsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable beds good location close to the main food street with great resturaunts nearby
Stayed 1 night in Jun 2018

8/10 Good

Tony, Perth

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable Very pleasant staff Good location
Stayed 2 nights in May 2018