Outdoor spa tub

Reviews of The Reef Retreat

4 out of 5
The Reef Retreat
10-14 Harpa Street, Palm Cove, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 434 reviews" "
Rating 8 - Good. 151 out of 434 reviews" "
Rating 6 - Okay. 32 out of 434 reviews" "
Rating 4 - Poor. 13 out of 434 reviews" "
Rating 2 - Terrible. 2 out of 434 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole Fay

Traveled with partner
Liked: Cleanliness, amenities
Best place ever will be back again
Stayed 7 nights in Jan 2024
Response from Joanne on Feb 6, 2024
Thanks, we are pleased that you had a good stay, hope to see you again

8/10 Good

Amy

Liked: Property conditions & facilities
This a great place to stay for a longer visit to the area. Room was very spacious and well appointed. There is a binder in the unit that details everything you need to know about the property (laundry) and surrounding area. Having access to laundry on the property was fantastic and the machines did a great job ($9 AUD). The Beach is just around the corner from the property - amazing paths with access to shops, restaurants -- ideal vacation spot - so laid back. Palm Cove is a gem - less than an hour to Port Douglas and the drive is so beautiful, yet very windy roads. Highly recommend Palm Cove area.
Stayed 6 nights in Nov 2023
Response from Joanne on Jan 8, 2024
Thanks

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from Joanne Robionson on Dec 10, 2023
Thanks Steve,We are glad that you enjoyed your stay with us, the amenities and the Palm Cove Village atmosphere! BEst wishes for 2024.

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities
Lovely beach walks
Stayed 2 nights in Dec 2023
Response from Joanne on Dec 7, 2023
Thanks

10/10 Excellent

alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent management. Restaurants near by. Cleanliness of units.
Stayed 3 nights in Nov 2023
Response from Joanne on Nov 10, 2023
Thanks AlexanderWe are pleased that you enjoyed your stay, our location and facilities. We are glad that you had a safe journey home!

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Beautiful room, loved the indoor/outdoor kitchen dining area. Loved the spa. Perfect location!
Response from Joanne on Nov 6, 2023
Thanks Jonothon, we are pleased that you enjoyed the stay in Palm Cove the the room and amenities that we had to offer for your star. We are glad that you had a safe journey home and look forward to welcoming you again!

10/10 Excellent

Cindy

Liked: Cleanliness, room comfort
Amazing location with lush gardens
We stayed for a week at the Reef Retreat Palm Cove, and enjoyed every minute. While we booked a spa room, we didn't use the spa at all as the pool and outside spa were too amazing to pass up. Our villa overlooked the pool, with ample privacy to not feel exposed. It was clean, the outdoor kitchen was well equipped (though also unused - so many options for meals in walking distance), and the king bed was very comfortable. Jim was friendly and helpful, and we'll definitely be back.
Stayed 7 nights in Oct 2023
Response from Joanne on Oct 31, 2023
Thank you CindyWe are pleased that you enjoyed Palm Cove and our room and facilities. We look forward to welcoming you back!

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great relaxed atmosphere - everything we needed was on hand.
Stayed 2 nights in Oct 2023
Response from Joanne on Oct 15, 2023
Thanks IanWe are pleased that you enjoyed your stay!

8/10 Good

Thomas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful gardens and lovely shady pool area. We had a studio apartment which was quite small but adequate with a comfy bed.
Stayed 10 nights in Sep 2023
Response from Joanne on Oct 11, 2023
Thanks

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hosts were very friendly, generous and and accommodating. The property was very conveniently located o the beach and restaurants/cafes. I would stay here again.
Stayed 2 nights in Oct 2023
Response from Joanne on Oct 9, 2023
We are glad that you had a pleasant stay, and enjoyed our facilities and Palm Cove as a destination. We look forward to welcoming you back!

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very roomy, comfortable townhouse in an excellent location. Easy walking distance to the esplanade with Pete’s just on the corner. Two bedrooms had fly screens on windows which was great. A big dining table with a comfy couch for meals and relaxing. Staff were also amazing, we needed a couple of things and they were friendly, fast and very accomodating. Looking forward to coming back! 😊
Stayed 10 nights in Sep 2023
Response from Joanne on Oct 5, 2023
Thanks, it is great to know that your stay with us was an enjoyable one

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Joanne on Oct 3, 2023
thanks

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
We have stayed before and found it comfortable and quiet. Easy location off the main esplanade but close enough to come and go and avoid the wind. The sheltered pool is an oasis. Unit is set up well clean and comfortable.
Stayed 3 nights in Sep 2023
Response from Joanne on Sep 25, 2023
Thanks

10/10 Excellent

christian

Stayed 4 nights in Sep 2023
Response from Joanne on Sep 25, 2023
Thanks

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, amenities
Pleasant stay
Stayed 2 nights in Sep 2023
Response from Joanne on Sep 20, 2023
Thanks

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Sep 2023
Response from Joanne on Sep 20, 2023
We are pleased that you enjoyed your stay!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great outside garden and pool area to relax.
Stayed 7 nights in Sep 2023
Response from Joanne on Sep 16, 2023
Thanks we are pleased that your stay was an enjoyable one

10/10 Excellent

Chris

Stayed 2 nights in Sep 2023
Response from Joanne on Oct 1, 2023
Thanks

4/10 Poor

Helen

Stayed 9 nights in Aug 2023
Response from Joanne on Sep 27, 2023
Hello Helen clearly you did not enjoy your stay at the Reef Retreat Palm Cove, but since you have declined to say what the issues were it is difficult to respond. Perhaps the state that you left the room in when you departed was your way of letting us know you did not enjoy your stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disappointing
Arrived late to find a safe on the wall with instructions above how to open it, inside were the room keys, anyone could have taken them! The footpath towards the room were badly maintained large cobbles, not easy with a suitcase. I the found my Roo to be on the 2nd floor accessed by open wooden staircase joined by wooden platforms - news to me. I was lucky enough to have a friend with me to help with my suitcase as there was no way I could have got it up the stairs. Initial impressions was the place appeared tired and a bit tatty. The pool appeared a bit grubby, but I didn’t actually stand at the edge, that was from the footpath. The room was clean and functional. Saw 2 members of staff during my stay, one borderline rude and disinterested, the other quite pleasant. It is well located in the town. Would I stay there again? No.
Stayed 3 nights in Aug 2023
Response from Joanne on Sep 4, 2023
HelloWe read your comments with interest. We regret to learn that your expectations were not met. You stayed for 2 nights during August 2023. You received a minimum of three communications from us after you made your booking in June, and before your check in date, which provided all the information that you required and say you were unaware of. All of these communications are still available for you to review in your account with the on line booking platform that you used to make your booking. It was your choice either not to read them or not to follow the advice provided.After hours self check in procedure – in both the booking confirmation email sent to you on Friday 23rd June and the booking reminder sent 2 weeks prior to check in, the following information was provided – “Office hours are 8.00am – 5.30pm. If you are likely to be arriving outside of these hours please contact our office for the late arrival procedure”. A further communication was sent to you on Thursday 31st August giving you the specific instructions on how to access your key from the key safe at the front of reception as well as a mobile number to call if you required assistance. In addition, there is an after hours phone located right next to the key safe that you could have used to call for assistance. You chose not to call and request assistance with your bags or anything else.Access to rooms via stairs –the description of the room you booked on the web site you used to make your booking says – “all rooms at the Reef Retreat are accessed via stairs, there are no elevators. Depending on the room type that you have booked your room may be located on the ground, first, second or third floor. Requests for specific floor levels need to be made at the time of booking” This information was also provided to you in the confirmation email you received on the 23 June and in the booking reminder provided two weeks before your check in date. You did not at any time request a room on a particular floor level. It is unfortunate that you either did not read these communications or chose to ignore them. The pool is not grubby, it is cleaned every day at least once and leaves are removed throughout the day as required.Reception is open daily from 8.00 until 5.30 and a staff member is always present to assist guests with their enquiries. Staff can be contacted at any time via the phone in the room or by the mobile numbers that are provided to guests and are displayed at the front of reception if they have any questions or require any assistance.It says a lot about you that you chose to make an anonymous online review rather than putting your name to it.

10/10 Excellent

Alan

Stayed 2 nights in Aug 2023
Response from Joanne on Sep 19, 2023
thanks

8/10 Good

Shani

Liked: Cleanliness
Stayed 7 nights in Aug 2023
Response from Joanne on Aug 11, 2023
thanks

10/10 Excellent

Diane

Liked: Cleanliness, room comfort
A peaceful tropical stay
We really enjoyed our stay at the Reef Resort.The staff were very helpful and accommodating. We loved the tropical rainforest feel.Our very clean studio room had everything we needed including a lovely balcony that looked out over the trees. Great for afternoon drinks! The weather wasn’t the best while we were there but an umbrella was supplied and it was beautiful sitting in the outdoor heated spa watching the rain fall. Great position and walking distance to everything. Highly recommend and would love to stay again
Stayed 2 nights in Jul 2023
Response from Joanne on Jul 30, 2023
Thanks, it is good to know that your stay was an enjoyable one.

6/10 Okay

Pritisha

Convenient location. Dated decor, pool not cleaned.
Stayed 2 nights in Jul 2023
Response from Joanne on Jul 29, 2023
Hello Prisha, we are sorry to hear your stay with us was only average and did not meet your expectations. The room you stayed in has recently been refurbished with new kitchen benchtops, and cupboards as has the bathroom with new vanity benchtop and new tiling around the bathtub and the hand basin. The entire room was repainted less than 2 months ago. The pool was not and is not dirty. As has been mentioned in many many review responses, the presence of leaves in and around the pool does not indicate that the water is dirty. As you must be aware from your stay the Reef Retreat is set amongst groves of Melaleuca trees. Leaves are constantly falling from the Melaleuca trees, and when it is windy or raining, as it was during your stay the leaves are like snow falling. Leaves in the pool are unavoidable. We clean them up once or twice per day, every day. Leaves in the water are not an indicator of how clean the water is or the quality of the water. The water itself is crystal clear, it is not dirty. If you require a leaf free experience then the Reef Retreat is not for you.

8/10 Good

Fiona

Stayed 3 nights in Jul 2023
Response from Joanne on Aug 16, 2023
Thanks

6/10 Okay

Derek

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The good: less than 1 minute walk to the beach. Charming. Liked the aesthetic of being in the jungle. Comfortable enough. Good area and fine price for the area. The bad: the floors were not very clean. Lot of dings, dead bugs and minor damage that regular upkeep should resolve. Wifi expires after three days. Need a new code from reception which is only open 9-530, awkward on tour days. Phone was broken. Parking is included by very tight. Lots of bugs get inside, found bees in the bathroom every day. Owners were more curt than friendly.
Response from Joanne on Jul 23, 2023
Sorry to hear that the Reef Retreat could not meet your expectations. We disagree that the floors were not clean, that there were dead bugs present and there was damage in the room. If you identified damage that you did not cause you could have mentioned it to management at any time. The Reef Retreat offers accommodation in a natural rainforest environment, so the presence of natural flora and fauna should not be a surprise. Your comments about the WiFi are not valid. Not sure when you stayed but the WiFi system has just had a 15,000 upgrade within the last 3 weeks. Parking is provided on a first come first served basis. There is enough space for all sizes of vehicles provided drivers/owners park within the identified parking spaces and do not cross over the lines into the next parking space.

8/10 Good

Karla

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2023
Response from Joanne on Jun 19, 2023
Thanks

10/10 Excellent

SHANE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Reef Retreat is just off the main Esplanade, which means it is quiet, yet accessable to all that Palm Cove offers. The rooms are good, with plenty of space for two people. We found the shutters on the veranda to be a bit tricky to coordinate at night, as we wanted natural ventilation with open shtters, but the security lighting was too strong to allow us to leave them open. The pool area is beautiful, with the melaleucas giving great shade and atmosphere.
Stayed 2 nights in Jun 2023
Response from Joanne on Jun 19, 2023
Thanks it is good to hear that your stay was an enjoyable one

10/10 Excellent

Matt

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location for people wanting to walk around shops and see what’s around
Stayed 7 nights in Jun 2023
Response from Manager on Jun 17, 2023
WE are pleased that you enjoyed your stay and our facilities. We look forward to welcoming you back,Reef Retreat

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Reef Reatreat
This retreat is very out dated, access to most rooms is via stairs. The bathroom toilet area very out dated, Shower is over spa so not ideal for older people. The walkways are a dangerous trip hazard, loose and uneven pavers and overgrown by plants. However its a great location bed was comfy.
Stayed 7 nights in May 2023
Response from Joanne on May 31, 2023
We are disappointed to hear that the Reef Retreat did not meet your expectations. From the comments you made it would appear that you booked a spa room - which as it very clearly says in the room description on the web site that you used to make your booking - "spa rooms have a shower over a spa bath", so that should not have come as a surprise to you. The confirmation email and reminder email that you received contained the following information relating to access to rooms - "all rooms at the Reef Retreat Palm Cove are accessed via stairs, there are no elevators. Depending on which room type you have booked your room may be located on ground, first, second or third floor. Requests for specific floor levels need to be made at the time of booking" so this also should not have come as a surprise to you.

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
very quiet
Stayed 7 nights in May 2023
Response from Joanne on May 10, 2023
Thanks

6/10 Okay

sam

Traveled with partner
Stayed 4 nights. Room was spacious and have stove and microwave as well. Only drawback was in bed! One side of the bed had a dip, was very uncomfortable! I asked the manager to do something about it. His quick response was there is nothing he can do. I reserved a king size bed. The bed was not a one-piece bed, it was two piece of mattress put together! I was very uncomfortable and unhappy! Joanne was very helpful and friendly! She helped to book excursions and transportation to and from airport. We appreciate her very much! Thanks!
Stayed 4 nights in Apr 2023
Response from Joanne on May 7, 2023
Hello SamThank you for your comments. We would like to provide some clarification regarding the bed. All beds at the Reef Retreat are AH Beard King Coil commercial hotel grade king beds which have the ability to be split into two king single beds. They are specifically designed for commercial accommodation providers. They are not two single beds that have been pushed together. The Reef Retreat is a small family run business which provides affordable clean self-catering accommodation. As such, we do not have the ability to conjure up a new bed on demand. At the time of your stay, we could not offer to move you to another room as we were fully booked and had no vacancies. Any other room that we moved you to would have had the same bed type. Thank you for acknowledging the effort made in organising excursions on your behalf. Considerable effort was made in booking, cancelling, rescheduling and explaining tour services on your behalf.

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 3 bedroom townhouses which were a separate complex from the other accommodation options. The apartment was wonderful - spacious, clean, quiet and with everything needed (full kitchen, washer and dryer etc). The property is in a fantastic location close to everything and one property back from being beachfront. The driveway kerb was a bit steep for our low-lying car (it scraped it a bit) but that’s a minor thing. Easy walk to a lovely beach, shop and restaurants.
Stayed 5 nights in Apr 2023
Response from Joanne on Apr 21, 2023
Thanks for your comments, it is good to know that your stay was an enjoyable one

10/10 Excellent

Aaron

Stayed 2 nights in Apr 2023
Response from Joanne on Apr 22, 2023
Thanks, we are pleased to learn that your stay was an enjoyable one

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Very tranquil location but close to the beach and restaurants. Well equiped studio.
Stayed 2 nights in Apr 2023
Response from Joanne on Apr 12, 2023
Thanks

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness
Family getaway
This property was fantastic! Upon entry into our townhouse we were greeted with a local business voucher as well as members cards to other local business for discounts. Full kitchen and laundry facilities have us the opportunity to cook our own meals but also to not pack as much as we could do our own laundry. We were able to use our saved $$$ for extra outings that we didn't previously explore. Ensuite bathroom was very roomy with great water pressure, other bathroom a bit cramped but still great water pressure. WiFi access was for 72hrs which you needed to renew after this and was FREE. The location was perfect, not even 100mtrs from the beach, close to a 10min stroll to the jetty, plenty of eateries, shops, sun & sand and the local pub just up the road. We enjoyed the on-site pool everyday after our exploration adventures and even a couple of evening dips enjoying the sounds of the local nocturnal wildlife. Would I recommend, YES Would I return, YES Thank you for a very pleasant break away.
Stayed 9 nights in Mar 2023
Response from Joanne on Apr 7, 2023
Thanks for you generous comments. Much appreciated

10/10 Excellent

CHRISTOPHER

Traveled with group
Liked: Cleanliness, amenities
Well situated met all our needs, only observations could do from some trees to be thinned out around the pool
Stayed 2 nights in Mar 2023
Response from Joanne on Apr 6, 2023
Thanks

4/10 Poor

Susan, Ermington

Traveled with partner
Disliked: Amenities
Why do people obviously unsuited to hospitality persist in trying to make a living from it? Jim was surly, unhelpful and always too busy on the phone to speak with face to face customers. The room was clean and the location quite central to the centre of Palm Cove. As a VIP member I was expecting a late checkout but the words were hardly out of my mouth before Jim rushed in to say “if available “. Considering the retreat was barely occupied it defied belief that a late checkout request could not be accommodated. We will be back to Palm Cove but we won’t be staying here again.
Stayed 4 nights in Mar 2023
Response from Joanne on Mar 28, 2023
Thank you for your comments, SusanWe are sorry to hear that you did not enjoy your stay at the Reef Retreat Palm Cove and found our staff to be unhelpful. As an Expedia VIP premium member, you are guaranteed a number of added benefits, all of which were provided, and there is the possibility of additional benefits which are subject to availability as follows: •A complimentary upgrade to the next room type which was provided•A 33 voucher to be redeemed at a local restaurant which was provided•Free Wi-Fi which was provided•Early check in and late check out which is always subject to availability on the day and is never guaranteed. Normal check out time is 10.00am and you did not vacate the room until 11.30, so it is not completely true that you were not provided with a late check out, however, we could not accommodate the 5.00pm check out time you wanted, as we had incoming guests to cater for, whose scheduled check in time was 2.00pm. Wherever possible we try to facilitate the provision of early check ins and late check outs, but it is not always possible and it is not an automatic guest right. Availability of a late check out is dependent on several things such as whether another guest is booked to stay in the room on the same day that you depart, which is what happened on the day you departed; the availability of housekeeping staff on the particular day, and the housekeeping workload for the day. You had already been informed a week prior to your arrival that we would not be able to provide you with a later check out on your departure date, so it was not something that you were unaware of when you checked in. As you do not have access to our reservation system you cannot possibly know what the occupancy of the Reef Retreat was for the duration of your stay nor could you possibly be aware of number of arrivals and departures, we had on the day of your departure. Even when the Reef Retreat is fully booked and we cannot possibly squeeze another person in, it never appears or feels overcrowded or overly busy. Appearances are not necessarily indicative of reality. If we had of been able to facilitate a later check out for you we would have done so. On your next visit to Palm Cove it would be better for everyone if you book with a provider who is able to guarantee and meet all of your expectations. If you would like to follow up on this further please contact me directly.

10/10 Excellent

Samara

Liked: Cleanliness, property conditions & facilities
Had an amazing stay! Loved the spa suite! Really convenient location. Close to everything. Outdoor spa is amazing and pool as well. Would definitely stay again. Loved the idea of in-house dvds for rent.highly recommended
Stayed 3 nights in Mar 2023
Response from Joannje on Mar 20, 2023
Thanks we are pleased to know that your stay was an enjoyable one.

8/10 Good

John

Liked: Cleanliness, room comfort
A place to relax
The location is easy to access and close to beach & restaurants. There was an unusually high amount of rain during our stay and the pathways quickly flooded, making it awkward to pull suitcases. The room itself was fine - no issues there. The laundry room was welcome but the washing machine and dryer only take $1 coins - a change machine would have been helpful as the office is not open 24/7.
Stayed 2 nights in Mar 2023
Response from Joanne on Mar 13, 2023
Thanks for your comments

8/10 Good

GARRY

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice clean accomadation but the pool area needs some tlc. Both the pool and the spa had leaves in them and there was no way the pool was heated to the stated 28 degrees of the spa to 36
Stayed 4 nights in Feb 2023
Response from Joanne on Mar 5, 2023
Thanks for your comments and feedback. Since reading your review I have been to check the spa pool heater and the temperature is registering 36 degrees. The main pool heater is not turned on at this time of year as the water generally reaches temperatures of 29 degrees without the assistance of the pool heater. We usually turn on the main pool heart from 1st April. Please keep in mind that it has been raining heavily the last two weeks and large quantities of fresh rainwater have been entering both pools, day and night. Yes, there are leaves in the pool, it is unavoidable. As you must be aware the pool area and the whole of the reef retreat is set amongst many tall Melaleuca tress. These trees do drop leaves, especially if it is raining or windy, and even if we had someone picking them up 24 hours a day seven days a week, we could not possibly catch them all. The water in both pools you will have noted is crystal clear and clean.

10/10 Excellent

ELAINE

Liked: Cleanliness, room comfort
Stayed 8 nights in Feb 2023
Response from Joanne on Mar 1, 2023
Thanks Elaine, look forward to seeing you again

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a perfect location for any restaurant or bar and everything was within walking distance
Stayed 5 nights in Feb 2023
Response from Joanne on Feb 14, 2023
Thanks, IanWe are pleased you enjoyed your stay and Palm Cove as a destination.

10/10 Excellent

Alberta

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service was lovely. We felt very much at home. My little one year old even though it was okay go behind the front desk and ‘help out.’ Thank you for looking after us, I hope to visit again.
Response from Joanne on Feb 4, 2023
Thanks

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very spacious, clean and well equipped, more like a self-contained unit. Excellent price. Would defiantly stay there again. Walking distance to all of Palm Cove and the convenient store was right next door.
Response from Joanne on Jan 16, 2023
Thanks, David - We are pleased that you enjoyed your stay. We look forward to welcoming you back.The Reef Retreat

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at the Reef Retreat. The property felt like a tropical rainforest treehouse which was really fun. I was most impressed with the generous size of our apartment, central location, easy of late check-in and early check-out and overall value for money. It felt very secluded and private for a very busy holiday period!
Response from Joanne on Jan 7, 2023
Thanks

8/10 Good

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location close to restaurants and shops and the beach. The apartment was spacious and surprisingly quiet given the location and easy to keep cool. It was a slightly dated apartment but no problem for us. The pool could have done with a clean as there was a lot of debris from trees scattered around. But only a small issue.
Response from Joanne on Dec 5, 2022
Thanks KarenWe are glad that you enjoyed your short stay. Thanks for the feedback on the pool and decor. We will pass this on to the owners.

10/10 Excellent

Delecia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay 🙏 Great position and beautiful setting.
Stayed 8 nights in Nov 2022
Response from Joanne on Nov 27, 2022
Thank you DeleciaWe are so glad that you enjoyed your stay. We look forward to welcoming you back!

8/10 Good

Wayne L

Stayed 7 nights in Nov 2022

10/10 Excellent

Kayleigh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, beautiful setting and close to all restaurants, cafes and beach. A good option for families.
Response from Joanne on Nov 8, 2022
Thanks