Ratings based on 1,174 Verified Reviews

4.4 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NSW Mid North Coast

Great hotel close to all the facilities

Posted Feb 20, 2018
Pros: Location is perfect, staff willing to help with any request
Cons: Maybe the pool could be looked after a little better, had quite a few dead bugs, flies etc in the water
Location: Great location, activities were endless but very popular. You need to plan ahead of time with some activities as many were already booked out
Plenty to do in Cairns and a perfect location, we couldn’t have been happier
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Posted Feb 20, 2018
Had a pleasant stay . Thank you for the champagne for our special occasion. You have made it extra special for us. We would definitely come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Hotel close to the Waters

Posted Feb 19, 2018
Nice tiled floor room - a bit stuffy as you enter (being in the tropics). We got two single beds ( on wheels- that it rolls on the floor) - otherwise ok. Good location - to the ref cruises.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to Marina

Posted Jan 14, 2018
Perfect location right on the marina and a quick walk to the main town area. Staff great and room was really clean and comfortable. Only downside was the pool and spa upstairs were cold.
Comment from Hotel Management
Jan 16, 2018 by Adriette, Hotel Management
Thank you for sharing your feedback. I am glad you enjoyed your stay. We hope to welcome you back soon, Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from SYDNEY

Excellent Accomadation better than 4.4 stars

Posted Jan 9, 2018
Pros: LOCATION
Cons: i couldnt find anything
Location: Read everything in my review above
Harbour Lights is one of the best accomadations we have ever stayed at. The location is perfect you have a choice of 5 or 6 top quality restaurants on the pier a 2 min walk to them and you can charge your meals and drinks to your room,which saves a lot of messing around with cards and cash.The hotel is also located 10 mins from the city centre for shopping or the night markets or even a variety of different restaurants.If you are doing any cruises or catching a boat to the reef or any of the islands all the boats leave from the pier where all the restaurants are located.The apartments are spacious and very comfortable and supply everything you need to make your stay comfortable.I highly recommend Harbour Lights and will definatly stay there again.It is also a part of the Accor Group.
Comment from Hotel Management
Jan 12, 2018 by Adriette, Hotel Management
Dear Wayne, Thank you for your great feedback. I will certainly pass it onto the team and we look forward to welcome you back soon. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Within walking distance to everything

Posted Jan 5, 2018
Staff were very friendly and helpful with all queries and made the experience so much better. Definitely recommend the staff and experience at Harbour lights. It has been a while since I was able to relax, harbour lights was definitely a home away from home. The room we stayed in had great amenities and was well kept. The pool was always busy though with family groups.
Comment from Hotel Management
Jan 9, 2018 by Adriette, Hotel Management
Hi Jenny, Thank you for your feedback. I am glad you enjoyed your stay and I hope we can be your home away from home again in the near future. Kind Regards,
4 out of 5
Recommended
for Couples
by A verified traveler from FNQ

Lovley veins and pleasant decor handy location

Posted Nov 19, 2017 on Wotif
Pros: The view and comfy bed ,plenty of restaurants very close
Cons: Motel contact email when you book asking if parking is required
Location: Lovely views ,close to casino, waterfront and great restaurants
If you have a car make sure you precook a park. We had to park across the road I. another motel . Not a biggy but best is you do prebook. Very comfy room, great location
Comment from Hotel Management
Dec 5, 2017 by Adriette, Hotel Management
Dear Flo, Thank you for your feedback and I am glad you enjoyed your stay. It is best to prebook car parking as we do have very limited spaces available. We hope to welcome you back soon, Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Tablelands

Posted Nov 11, 2017 on Wotif
Close to city and nice restaurant's on waterfront attached to Hotel
Comment from Hotel Management
Nov 15, 2017 by Adriette, Hotel Management
Thank you Grant, we are certainly very fortunate with regards to location. Kind Regards,
4 out of 5
by Debra

Good access to Pokestops and friendly staff

Posted Nov 1, 2017 on Hotels
We only had a quick overnight stay before a flight so did not use the room a great deal. The bed was comfortable, reception staff were very friendly and location was easy to get to restaurants. We stayed in the cheaper rooms so did not have an ocean view but we had a Pokestop in the park we faced that we could reach from our room so that was a bonus. Also close to several Pokestops and Pokémon Gyms along the water for those who play. As per other reviews the bathroom was small and the room itself was small but didn’t bother us as we weren’t in the room a great deal. Would stay again.
Comment from Hotel Management
Nov 13, 2017 by Adriette, Hotel Management
Hi Debra, Thank you for your great feedback. Glad you enjoyed your stay and we look forward to welcome you back again. Kind Regards, Adriette
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Posted Oct 31, 2017 on Wotif
The room was not massive, but fine for two people if you didn't plan on spending a lot of time in your room. Very clean, great location and value for money. Would stay here again.
Comment from Hotel Management
Nov 13, 2017 by Adriette, Hotel Management
Thank you Katie, appreciate your great feedback. We look forward to welcome you back. Kind Regards,