Ratings based on 989 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from cairmd

A good hotel

Posted Apr 17, 2018
Helpful staff. Good breakfast. Comfy room. Short walk to Cairns crmtre
4 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

A bit far from main tourist spot

Posted Apr 17, 2018
Big room but old facilities, you can hear noise from your next room. Walking to Main Street is far
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Great rooms and view

Posted Apr 16, 2018
Wonderful location, well appointed modern rooms and wonderful view
5 out of 5
Recommended
for Everyone
by A verified traveler from Lethbridge

Awesome location

Posted Apr 15, 2018
Right on the oceanfront. No beach. But manmade lagoon/public swimming pool nearby. Awesome restaurants, kids play area, shopping two blocks away. No issues.
3 out of 5
by A verified traveler

Poor layout

Posted Apr 4, 2018
The hotel was fine for a low budget. However the bathroom and shower were horrible. Very low pressure and no shower door. No shelves in bathroom and poor layout. Not good for a family of four. Water oscillated between burning and freezing.
4 out of 5
Recommended
for Everyone
by A verified traveler from south Wales

Convenient location

Posted Apr 1, 2018
Clean rooms and great location, near the esplanade which is the departure point to the Great Barrier Reef. Walking distance to shops and restaurants.
1 out of 5
by A verified traveler from toronto, Canada

Rooms looks new but A/C broken in 2 rooms

Posted Mar 9, 2018
Arrived late at night with my family and room given the A/C would only blow regular fan and no cool air. Asked to move to another room which reception was nice however new room A/C was slightly better but still hot and smelling quite a bit as someone smoked there before.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Mar 7, 2018
Hotel is on the quiet side of the Esplanade. Room is spacious. Within walking distance to the Marina, restaurants, shops and the Night Market.
5 out of 5
Recommended
for Families
by A verified traveler from Puyallup, WA

Great stay

Posted Mar 5, 2018
We just stayed 1 night due to an early flight the next morning. The service was great! The sweet gal at the front desk went above and beyond helping us find a place to eat, checking us in for our flight the next day, and calling a cab for our early pick up. We were grateful! Nice area, clean and comfortable rooms/bathroom, and we even had a kitchenette. Perfect!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Comfortable and good value

Posted Feb 25, 2018
Very impressed with this hotel. Good value for the money. Staff was friendly and helpful. Decent continental breakfast in the mornings starting at 6am for approximately $10. Walking distance to lots of restaurants and marina etc. Not a 5 star but a comfortable stay with great staff.