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Novotel Cairns Oasis Resort

Photo gallery for Novotel Cairns Oasis Resort

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/patio

Overview of Novotel Cairns Oasis Resort

UNESCO Sustainable Travel Pledge

Novotel Cairns Oasis Resort

4.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
122 Lake St, Cairns, QLD, 4870

Explore the area

  • Popular LocationCairns Esplanade6 min walk
  • Popular LocationCairns Marlin Marina13 min walk
  • Popular LocationReef Fleet Terminal14 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)7 min drive

Room options

About this area

Cairns

Novotel Cairns Oasis Resort is located in Cairns Central Business District, a neighborhood in Cairns, and is near a train station and near the beach. Cairns Night Markets and Cairns Central Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Traveling with kids? Consider Muddy's Playground, or check out an event or a game at Cazaly's Stadium. Spend some time exploring the area's activities, including outlet shopping and whale-watching. Guests appreciate the hotel's central location.

What's nearby

  • Cairns Aquarium - 2 min walk
  • Cairns Esplanade - 6 min walk
  • Cairns Night Markets - 6 min walk
  • Cairns Marlin Marina - 13 min walk
  • Reef Fleet Terminal - 14 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 7 min drive

Restaurants

  • Cairns Burger Cafe - 3 min walk
  • Gelocchio - 5 min walk
  • Villa Romana Trattoria - 5 min walk
  • Splash Seafood Restaurant - 6 min walk
  • Barnacle Bill's - 6 min walk

About this property

Novotel Cairns Oasis Resort

4.5-star luxury hotel in the heart of Cairns Central Business District
A swim-up bar, a poolside bar, and a terrace are just a few of the amenities provided at Novotel Cairns Oasis Resort. The onsite restaurant, Moku, features pool views and al fresco dining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and a swim-up bar
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A ballroom, multilingual staff, and a computer station
  • Concierge services, a reception hall, and an elevator
  • Guest reviews say good things about the family-friendly amenities, breakfast, and overall value
Room features
All guestrooms at Novotel Cairns Oasis Resort feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like late night room service and free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with digital channels
  • Balconies, refrigerators, and microwaves

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 12 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 38 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1938 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 10 2022 to December 17 2022 (dates subject to change):
  • One of the swimming pools
The property will be renovating from October 10 2022 to October 17 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities are located offsite and include:

  • Outdoor pool

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 38 per person (approximately)
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Frequently asked questions

Does Novotel Cairns Oasis Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. One of the pools will be unavailable from October 10 2022 to December 17 2022 (dates subject to change). The property will be renovating the pool from October 10 2022 to October 17 2022 (completion date subject to change).

How much does it cost to stay at Novotel Cairns Oasis Resort?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Novotel Cairns Oasis Resort on Oct 30, 2022 start from $177.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Cairns Oasis Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Cairns Oasis Resort?

Self parking is available for AUD 12 per night.

What time is check-in at Novotel Cairns Oasis Resort?

Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Cairns Oasis Resort?

Check-out is at 11 AM. Late check-out is available for AUD 200 (subject to availability).

Where is Novotel Cairns Oasis Resort located?

This family-friendly Cairns hotel is located near the beach, within a 10-minute walk of Cairns Esplanade, Cairns Night Markets, and Cairns Central Shopping Centre. Cairns Convention Centre and Centenary Lakes Botanic Gardens are also within 3 mi (5 km). Cairns Station is 13 minutes by foot.

Can I cancel my reservation for free at Novotel Cairns Oasis Resort and receive a full refund?

Yes, Novotel Cairns Oasis Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Cairns Oasis Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 156 out of 310 reviews
5 - Excellent 50%
Rating 4 - Good. 112 out of 310 reviews
4 - Good 36%
Rating 3 - Okay. 30 out of 310 reviews
3 - Okay 10%
Rating 2 - Poor. 10 out of 310 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 310 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Ines
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walking distance to restaurants, marina and the lagoon. Pool was great and the staff were always friendly and helpful. Buffet breakfast had many choices.
Stayed 7 nights in Sep 2022

4/5 Good

Ernesto
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay the Pool and Swim bar were a bit dated but are being renovated in October 2022. Looking forward to returning again.
Stayed 4 nights in Aug 2022

5/5 Excellent

Cristina
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Neat, clean rooms Friendly staff No fuss, laid back feel. Perfect location. Immensely enjoyed our stay.
Stayed 4 nights in Aug 2022

5/5 Excellent

stephanie
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and bar area! The room was a bit small but very clean and comfortable.
Stayed 6 nights in Jul 2022

4/5 Good

Michael William
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Was in a good location walking distance to everything. The Hotel was dated and could do with a make over and surprisingly the pool was really chilly. I think nearly every guest froze when they first got in. Staff where really friendly
Stayed 10 nights in Aug 2022

5/5 Excellent

Rodney
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing resort. We loved our stay. All the staff were super friendly. Melanie who is a host at the breakfast buffet was incredible, my daughter LOVED her high 5's each morning. My daughter turned 3 during our stay and she was surprised with a slice of cake and some chocolates left in our fridge. We can't fault anything at all and we can't wait to come back!
Stayed 7 nights in Aug 2022

5/5 Excellent

Robby
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great location close to everything Pool area if fantastic
Stayed 7 nights in Jul 2022

4/5 Good

jakub
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location Some maintenance issues which were not addressed eg non functioning power points Not enough lounges around the pool
Stayed 7 nights in Jul 2022