Dear Keith, Thank you very much for your kind feedback.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Hotel Management .

Dear Richard,Thank you for your review.We are delighted to hear that you were happy with our hotel facilities and found our staff to be helpful. Your satisfaction with the room cleanliness and service is greatly appreciated.We apologize for any inconvenience caused by the construction site nearby, and we understand that it may have affected the overall atmosphere during your stay. Please rest assured that we continuously strive to provide our guests with a comfortable and enjoyable experience, and we hope that the positive aspects of your stay outweighed this issue.We look forward to welcoming you back. Best regards,Hotel Management.

Dear Katherine,We appreciate that you took the time to share your experience with us.We are delighted to hear that you enjoyed our excellent location, rooftop deck, and the view of the pyramids. It's great to know that our pool, gym, and staff made your stay even more enjoyable. We appreciate your kind words about Marwa's assistance with your airline tickets.We apologize if you found the booking tours office to be overpriced, and we will take your feedback into consideration. We are glad, however, that you had a positive experience with Mohammed as your driver. Please know that we strive to provide the best possible services and experiences for our guests.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Hotel Management.

Dear Katherine,Thank you for your positive feedback.We are delighted to hear that you enjoyed our excellent breakfast, as well as our pool and gym facilities. It's great to know that our convenient location near the pyramids and friendly staff contributed to your pleasant stay.We look forward to welcoming you back on a future occasion.Best regards,Hotel Management.

Dear Emily,Thank you for your positive feedback.We are delighted to hear that you enjoyed our lovely breakfast, nice restaurants, and beautiful pool. Our hotel's location near the Giza pyramids offers a unique experience for our guests, and we are glad you appreciated it.We apologize for the inconvenience caused by the traffic during your transfer from the airport. Cairo can be quite busy at times, but we do offer a transfer service to help make the journey more comfortable. We hope that the rest of your stay was pleasant and that you had the opportunity to explore the many fascinating attractions nearby.We look forward to welcoming you back on a future occasion.Best regards,Hotel Management.

Dear Guest,Thank you for your review.We are glad to hear that you found our staff efficient and courteous, and that your concerns were addressed promptly. Our team always strives to provide excellent service to our guests. We appreciate your feedback regarding the hotel condition and dining options in the area. We are continuously working on improving our facilities to ensure a comfortable stay for our guests. Our hotel offers three on-site restaurants, each specializing in different cuisines, as well as room service for your convenience.We hope to have the opportunity of welcoming you again in the future. Best wishes,Hotel Management.

Dear Howard, Thank you very much for your kind feedback.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.We look forward to welcoming you back for another memorable experience.Best wishes,Hotel Management .

Dear Danielle,Thank you for your positive feedback.We are thrilled that you felt welcomed and supported from the moment you arrived until the moment you departed and will not hesitate to share your compliments with the entire reception team as we know it will encourage us to keep on going the extra mile.We look forward to welcoming you back on a future occasion.Best regards,Hotel Management .

Dear Rosa,Thank you for your positive feedback.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back on a future occasion.Best regards,hotel management

Dear Paul,Thank you for your review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays.However, we regret that you felt our location was not exactly what you were looking for, our team are on hand for any advice on local attractions and directions to where you might like to visit.Our team works hard to ensure that every guest has the best experience possible, so your mention of their courteous service is very rewarding.We look forward to welcoming you back. Best regards,hotel management

Dear Dominic,Thank you for your review.We are sorry if there was a problem with the air-conditioning system and the shower in your room; we would have sent our maintenance team immediately to repair it had we known.We hope to welcome you again in the future. Best regards,Front Office Manager

Dear Nitsa,Thank you for taking the time to review your recent stay at our hotel.We regret that your stay with us fell short of your expectations. Please accept our sincerest apologies for the issues you describe in your review. All rooms reserved for new arrivals are, per standard, double-checked by our head of housekeeping to ensure that everything is functioning and spotless for our guests. Clearly, we were not performing to our usual standard on this occasion and regret not being immediately informed so that we could have intervened to ensure that you could fully enjoy your stay in our hotel. Furthermore, we apologise if your room was not as warm as you would've liked and have considered your comment as we work to ensure the optimum comfort of our guests. On a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find a solution.We hope to see you again in the future. Kind regards,Front Office Manager

Dear Guest,We appreciate that you took the time to share your experience with us.It is a pleasure to know that our spacious rooms met your expectations and that you appreciated the comfort of your bed.However, we are sorry for any inconvenience you may have faced due to the room's temperature and regret that we could not find a more convenient solution. Rest assured that we will address this matter with our maintenance team.We look forward to welcoming you back on a future visit.Kind regards,Front Office Manager

Dear Lamin, Thank you very much for your kind feedback.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back for another memorable experience.Best wishes,Hotel Management.

Dear Doris,Thank you for taking the time to review your recent stay at our hotel.We regret that you were disappointed with the size of your room and the view it afforded. We do have different room categories available which are all fully described online; rooms with views are usually of a higher category. For future occasions, we would like to propose personalized booking guidance to make sure you reserve the accommodation that best meets your needs and wishes.We hope to have the opportunity of welcoming you for a more memorable stay in future.Kind regards,Hotel Management.

Dear our valuable guest Luis , We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Kind regardsHotel Management

Apreciada Rosa,Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Cairo Pyramids. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.Siempre es motivo de orgullo saber que hemos sido capaces de brindarle una feliz experiencia y que ha quedado encantada con la calidad de nuestro buffet diario y, cómo no, con la amabilidad de todos los miembros de nuestro equipo humano.Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita muy pronto.Atentamente,Front Office Manager

Dear our valuable guest Chien, Thank you for the feedback and hope to welcome you once again. Kind RegardsHotel Management

Dear James, Thank you very much for your kind feedback. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We look forward to welcoming you back for another memorable experience. Best wishes, Front Office Manager

Dear Mr. Juan, thank you for staying with us and for rating the hotel. looking forward to welcoming you once again at Barcelo Cairo Pyramids. Regards Hotel Management

Dear Guest, thank you so much for taking your valuable time to rate your stay. hope to welcome you once again soon for a better stay. Kind Regards Hotel Management

Dear Guest, thank you so much for taking your valuable time to rate your stay. hope to welcome you once again soon for a better stay. Kind Regards Hotel Management

Dear Kassim, Thank you very much for your kind feedback. We are happy you had an enjoyable stay with us and are really delighted that we met all your requirements. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager

Dear Ana, We appreciate that you took the time to share your experience with us. We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so our guests feel comfortable. Moreover, cleanliness is one of our key priorities and we sincerely apologise for not only falling short of your expectations but ours as well. We have shared your feedback with our head of housekeeping and appreciate your comments about the safety of our guests; please be assured that this will be analyzed by the appropriate person for the implementation of additional measures if necessary. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Manager

Dear Sir, thank you for your rating nd looking forward to serve you once again in the near future . kind Regards hotel Management

Dear Jim, Thank you for taking the time to review your visit. We work hard to provide all our guests with a pleasant experience and it is disappointing to hear that your recent stay with us fell short of our high standards. We regret you did not inform us of this while on-site so that we could have taken immediate action with our housekeeping department. While we have recently carried out extensive renovation work on our hotel to ensure that our facilities are up to date, we have noted your comments. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Front Office Manager

Dear Jim, Thank you for taking the time to share your feedback. We are sorry that your stay with us did not match your expectations. Please don't hesitate to let us know of any issues at the time so that we may take immediate action. We regret that you felt our service fell below the standards expected of us. Rest assured that we will address this with our team members. The whole team hope to have the pleasure of seeing you again. Best wishes, Front Office Manager

Apreciada Alicia, En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Cairo Pyramids para su visita a Giza y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros. Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes. Un cordial saludo, Front Office Manager

Dear Juan José, Thank you for sharing this rating of your recent stay. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We look forward to welcoming you back. Happy holidays, Front Office Manager

Dear Peter, Thank you for taking the time to review your stay. We regret that your stay with us fell short of your expectations. We hope you will consider staying with us again in the future. Best regards, Guest Experience Manager

Dear Guest, Thank you so much for this glowing review. We aim to provide a memorable experience and are delighted that we were able to deliver just what you were looking for. Your satisfaction means everything to us. We look forward to your next visit. Best regards, Guest expedience Manager

We regret that your stay with us fell short of your expectations and to learn of your dissatisfaction with the view from your room. We would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category booked; a thorough description can be found online. Rooms with views are usually of a higher category. We are sorry if you found some wear and tear in your room. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. Please accept our sincerest apologies for the difficulties you had with our WIFI service, and regret that you did not inform our team of this issue so that we could have had it checked immediately. We are sorry that the swimming pool was not warm enough for you and that our location was not exactly what you were looking for; your comments have been noted. Guest Experience Manager

Querido Vicente, Estamos muy orgullosos de poder leer que tuvo una óptima estancia con nosotros. Es muy agradable leer que la experiencia en nuestro establecimiento les resultó tan satisfactoria y que, en todo momento durante su estancia, recibieron una servicio adecuado, eficaz, amable y personalizado, en resumen, una muy buena atención. Estaremos encantados de volver a tener la oportunidad de darle la bienvenida. Saludos cordiales. Guest Experience Manager

Dear Albert, Thank you for taking the time to share your review. We hope to welcome you back. Best wishes, Guest Experience Manager

Dear Guest, Thank you for taking the time to share your review. We are sorry that our location was not exactly what you were looking for. Nevertheless, it is gratifying to know that you enjoyed your stay and we apprecaite your compliments to our team who work very hard every day to make sure our guests feel well looked after at all times and definitely are an asset to our hotel. We will certainly convey your comments to all of them and are sure they will be pleased to know their efforts have been appreciated. We are very pleased to know that you found the room we accommodated you in to meet the standards expected. We would be delighted to welcome you back for another stay. Best regards, Guest Experience Manger

Dear Andres, Thank you for sharing your review. Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about this. The comfort and satisfaction of our guests are of the utmost importance to us, and we are always open to candid feedback and suggestions for improvement. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Guest Experience Manager.

Dear Amín, Thank you for taking the time to review your stay. While we do carry out maintenance whenever necessary to ensure that our facilities are up to date, we have noted your comments. Also, our rooms are cleaned daily and we ask that guests make us aware of any shortcomings so that we may have these immediately addressed. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Front Office Manager

Dear Guest, Thank you for sharing the review of your stay. We appreciate that you chose to stay with us and are glad to know your experience was memorable. We look forward to welcoming you back soon. Best regards, Guest Experience Manger