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Our first time in Cairo for a family holiday with 17 year old and the hotel could not have been better. Friendly and helpful staff and the restaurants in the hotel were excellent. Highly recommended
The hotel in general is okay. The facilities is not even close to 4 stars hotel. The public relations office Madam Abeer was very concern to follow any complaints. Many thanks to her
This was a great hotel situated 10 to 12 minutes from the airport. You can take their free shuttle. The staff is very nice and respectful. Everything you need from food and leisure is right there. They even do live music on the weekends. Rooms are very nicely done and very clean.
This hotel is very clean with excellent facilities and service. It met my expectation of a five star hotel in every sense. Food was also good.
The hotel is absolutely beautiful. The staff are very friendly and helpful. Rooms were comfortable and the food was great. Thank you to Ibrahim and Adel who were so lovely and helpful. Always happy and smiling and asking if we need anything. My parents were very happy with the hotel too.
Love this beautiful hotel in Cairo, Egypt. Mostafa the concierge was so helpful and accommodating. He arranged my visits to the Festival City Mall with pick up and drop off transportation. He also arranged a must-see tour of The Great Giza Pyramids. Ask for Ahmed Halem for your personal tour of the ...
As a budget deal, El Tonsy is just a good choice. Great and hospitable staff, but some with limited English. Roof cafe is their strength. I sat up there every night. Located at walking distance from Nile River, Egyptian museum and 20 min from Giza Pyramids. The elevator is old and the carpet is worn ...
Getting the shuttle to pick you up at the airport has been a challenge both times I have stayed at this hotel. the second time I ended up taking a taxi because no one at the desk would answer the phone. No apology when I arrived. I was told 3 times that breakfast was included and then I was charged ...
it is nice hotel but i was told that the breakfast was included. then the last minute before check out they ask me how would you like to pay for breakfast.i do not know where the confusion came from.
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