Ratings based on 155 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

A beautiful classic but getting a bit run down

Posted Jan 17, 2017
Pros: the history
Cons: its starting to decline . maintenance , cleanliness
Location: nile
A beautiful classic but getting a bit run down , still a nice hotel though, barely.
3 out of 5
Recommended
for Everyone
by A verified traveler from F

Nice hotel in a great location BUT..!

Posted Jan 15, 2017
Nice hotel located in Zalamek area. I love it because it bring so many childhood memories! The bad thing is that rooms needs to be seriously renovated. Staff are OK. Generally they are nice but they get a little unfriendly when they are busy. I would recommend this hotel if you dont really care about room quality.
Comment from Hotel Management
Jan 17, 2017 by Mosaad Hussein, Hotel Management
Dear valued guest, Thank you for your valuable feedback, we look forward to welcoming you back again soon. Best Regards Mosaad Hussein Senior E-Commerce Manager
2 out of 5
by A verified traveler from alafif

4 nights for New Years

Posted Jan 4, 2017
Room quality was bad and dirty, check in was very slow. Staff are talkative and always asking for money.
Comment from Hotel Management
Jan 17, 2017 by Mosaad Hussein, Hotel Management
Dear valued guest, Thank you for selecting our hotel to stay in, we are sorry for the challenges you encountered. We shared your valuable feedback with our hotel management for an action. Looking forward to welcoming you back again soon Best Regards Mosaad Hussein Senior E-Commerce Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great location, food and service

Posted Dec 14, 2016
Pros: Very relaxed, well located, good food options including very good breakfast. Lots of places around the hotel for informal meetings, hang-outs or just
Cons: Cleanliness of rooms could be improved. I was in a non-smoking room where quite obviously the previous guessts had smoked.
Location: Very convenient and attractive. Right on the Nile and directly across from the Egyptian Museum.
Really well located, close to business and tourist attractions. Great options and high quality food. Very helpful, attentive staff.
Comment from Hotel Management
Jan 17, 2017 by Mosaad Hussein, Hotel Management
Dear valued guest, Thank you for selecting our hotel to stay in, we are sorry for the challenges you encountered. We shared your valuable feedback with our hotel management for an action. Looking forward to welcoming you back again soon Best Regards Mosaad Hussein Senior E-Commerce Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great stay

Posted Nov 27, 2016
Cons: I was overcharged on mini bar use and the valet at the main entrance was extremely rude when we left and I tipped the other valet who had carried our
Location: You can walk to restaurants, bars, and shopping
Historic building in great neighborhood thats very central to everything.
Comment from Hotel Management
Dec 2, 2016 by Mosaad Hussein, Senior eCommerce Manager , Hotel Management
Dear valued guest, Thank you for staying in our hotel, we are glad that you enjoyed your stay. regarding the mini bar charge, you are kindly requested to contact us directly and we will sort that challenge out. Best Regards
1 out of 5
by A verified traveler from US

rude receptionist and bad service

Posted Oct 18, 2016
i requested non smoking room but receptionist Mohamed said that we have only one room but room is not smelling .when i went room it was terribly smoking and other receptionist check many alternative rooms and gave other room. and same receptionist is shouting customers which is not acceptable.. very rude people and NEVER GO BACK TO THIS HOTEL...
Comment from Hotel Management
Oct 20, 2016 by Mosaad Hussein, Hotel Management
Dear Mr. Salim, Thank you for sharing your valuable feedback with us. we fully understand your comments and appreciate if we can contact you to get more details and sort these challenges out.
4 out of 5
Recommended
for Everyone
by A verified traveler from khoubar , S. Arabia

Was excellent. Every things went smooth

Posted Oct 14, 2016
Location: Zamalek area is too crowded and traffic trouble.
Was excellent but buildings are very old , place looks clean . Food was great in business center and view of Nike was so beautiful . I recommend the hotel compare to price was paid.
Comment from Hotel Management
Oct 20, 2016 by Mosaad Hussein, Hotel Management
Dear Mr. Taleb, Thank you for selecting Cairo Marriott Hotel and many thanks for sharing your valuable feedback with us, we are glad that you enjoyed your stay and looking forward to welcome you back again soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from KSA

Still one of the best

Posted Oct 13, 2016
Pros: every thing
Location: the hotel location in ZAMALIK very old area very good for shopping and nightlife
Cairo Marriott Hotel start working in 80s and still one of the best, the staff very friendly and a lot of choice of food and restaurants
Comment from Hotel Management
Oct 20, 2016 by Mosaad Hussein, Hotel Management
Dear valued guest, Thank you so much for sharing your valuable feedback with us. we look forward to welcome you back again soon. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2016
Staff are over-the-top friendly and service oriented.
Comment from Hotel Management
Oct 10, 2016 by Mosaad Hussein, Hotel Management
Thank you for your valuable feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 4, 2016
Staff are over-the-top friendly and service oriented.
Comment from Hotel Management
Oct 10, 2016 by Mosaad Hussein, Hotel Management
Thank you for sharing your valuable feedback with us