Ratings based on 62 Verified Reviews

3.4 out of 5
69% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Need remodeling

Posted Jan 20, 2017
Good hotel but need remodeling , was good stay quite , good stuff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff close to pyramid

Posted Jan 4, 2017
Breakfast buffet very good. Front desk staff very polite and good proximity from pyramids
2 out of 5
by A verified traveler

Posted Dec 30, 2016
If you are in Cairo for one night with objective to see Pyramids only, you may consider Movempick Pyramids due to its location. Othrwise, look for alternative.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bronx New York

Nice resort with a good view of the pyramids

Posted Dec 13, 2016
We got there at 4 am with a taxi that I ordered through the hotel. The staff was very attentive at all times,maybe because there was hardly any other guests during the week. The weekend got busy and the staff was still very nice. Anything we needed they were always willing to get for us. The food was always excellent.
Comment from Hotel Management
Dec 19, 2016 by inas.sultan@movenpick.com, Hotel Management
Dear Guest, We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely Inas Sultan
3 out of 5
Recommended
for Everyone
by A verified traveler from uae

Posted Dec 4, 2016
Ok hotel, only stay in the newer part as the bungalows are horrible and not as clean and nice.
Comment from Hotel Management
Dec 19, 2016 by inas sultan, Hotel Management
Dear Guest, We very much appreciate your comments. It is always a pleasure to receive your feedback. I will share your comments with our team, I am sure that this feedback will serve as an improvement tool to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. Sincerely Inas Sultan
2 out of 5
by A verified traveler

Posted Aug 7, 2016
Bad welcoming, exra charge with noting. Avery one look at you as a dam of tip
Comment from Hotel Management
Dec 8, 2016 by Inas Sultan , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Inas Sultan Quality Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus Ohio

Good Value near the Pyramids

Posted Aug 3, 2016
Pros: The hotel has much to offer - food, pools, tours, and proximity to the pyramids.
Cons: The rooms need a little maintenance when the tourist economy improves.
Location: The Pyramids.
The Hotel is a pleasant hotel that is a little dated. The clients seem to be from the region with some foreigners from outside the region. Chinese tour groups in particular. When I was there they had a string of wedding receptions for 15 consecutive days. The staff was pleasant and responded well when you engaged them. The bell hops (grey shirts) were very helpful and the guys that worked the food and drink service in the lobby and lobby bar were outstanding. I happened to meet the rooming cleaning crew and they also were friendly. If you are looking for a 100% western tourist hotel, this is not your hotel. If you want to get more into the culture and be where the Egyptians and others from the region go, this is your place. In a couple years when the new massive museum opens just down the street, it will be the place to be and in demand. The check-in process was simple as I had prepaid via Expedia. The room was one of the "bungalow" rooms near the smaller pool. The porter explained to me the features of the room and welcomed me to the hotel and Egypt. I included the breakfast buffet when I reserved the rooms. Good value for the money. They also had a lunch and dinner buffet but did not try either. I ended up eating a regular meal from the bar service which was both economical and good. The guys that worked the bar / lobby were excellent and engaged in conversation if time permitted. I probably learned more from them than a travel guide on the area and culture.
Comment from Hotel Management
Nov 9, 2016 by inas Sultan , Hotel Management
Dear Our Beloved Guest Thank you for your comments following your recent stay at Moevenpick Hotel Cairo Pyramids. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely, Inas Sultan Quality Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH USA

Good Value

Posted Aug 1, 2016
Pros: I found that if you engaged the hotel staff, they were responsive and friendly.
Cons: I had the breakfast buffet as part of my room. Scrambled eggs are not soup in my experience.
Location: I had a driver to get me around, so I had an advantage over a typical tourist.
I picked the hotel due to proximity of people I was visiting. You can see how this once was a 5 star hotel. The clients seem to be more of a regional client base. They have a fair number of Chinese clients as part of tour groups. With the decline of the tourist industry from internal and external forces, it has impacted their bottom line. When the new 120 acre Grand Egyptian Museum opens that is almost directly across from the hotel, they will be a booming enterprise again. I would like to give a hardy thank you to the three guys that work the lobby food and bar services. Friendly and engaging all the time. These lads are good ambassadors for the hotel. I also want to mention the grey shirted porters that were always helpful and good at finding you what you needed.
Comment from Hotel Management
Nov 9, 2016 by Inas Sultan , Hotel Management
Dear Our Beloved Guest Thank you for your comments following your recent stay at Moevenpick Hotel Cairo Pyramids. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely, Inas Sultan
2 out of 5
by A verified traveler

I didn't enjoy my stay that much

Posted May 18, 2016
The room wasn't that good and the room service breakfast wasn't nice and rhe parking service is the worst and the staff are so slow ... Etc
Comment from Hotel Management
Nov 9, 2016 by Inas Sultan , Hotel Management
Dear M.Nawar Dear Guest , Thank you for your comments following your recent stay at Moevenpick Hotel Cairo Pyramdis. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. There is absolutely no excuse for the poor standards you found in the first room you were allocated, and I would like to assure you that positive action has already been taken to ensure a similar situation does not recur. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Sincerely Inas Sultan Quality Manager
2 out of 5
by A verified traveler from Jordan

Hotel near the pyramids but not sanitary room

Posted Apr 4, 2016
The bathroom was dirty with stains everywhere , the floor seems very old and out dated. There were marks all over the room wall , we didn't have the room service menu and when we requested for a menu it took an hour for them to bring us a menu. The staff were very kind and the hotel manager assured me that they would fix the condition of the room. Would I stay there again? Most likely not.
Comment from Hotel Management
Dec 4, 2016 by inas sultan , Hotel Management
Dear Ms.Rola First of all I would like to thank you for choosing The Moevenpick Hotel Cairo Pyramids Thank you for excusing us for the inconveniences that you have had encountered during your stay due to business situation. Therefore, I would like to thank you for giving us another chance to extend you our true excellence in hospitality hopping that the above can meet your satisfaction. We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Best Regards Inas Sultan Quality Manager