Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2016
Very nice experience. Would definitely recommend it.
Comment from Hotel Management
Feb 4, 2016 by Sakina Akka, Hotel Management
Dear Valued Guest, On the behalf of Concorde El Salam Hotel Cairo team, we would like to thank you for your kind words and the full rating. We are looking forward to welcoming you again soon.
4 out of 5
Recommended
for Couples
by A verified traveler from Wien

Sehr guter Executive Club!!!

Posted Jan 7, 2016
Pros: Executive Club, sehr freundliches Personal, sehr gutes Essen
Cons: Spa Bereich
Location: Cairo
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Comment from Hotel Management
Jan 24, 2016 by Sakina Akka, Hotel Management
Dear Valued Guest, Thank you very much for your nice comments about our hotel, we are looking forward to welcoming you again.
3 out of 5
by A verified traveler

big hotel, nothing else.

Posted Jan 7, 2016
The hotel close to the airport, if without Uber, we may pay more for taxi. Uber helped us a lot. 3 star is enough. restaurants are all over priced on food.
Comment from Hotel Management
Jan 25, 2016 by Sakina Akka, Hotel Management
Dear Valued Guest, Greetings from Concorde El Salam Hotel Cairo and thank you for your review, we do understand your comment regarding the hotel’s location, however, kindly be informed that our hotel provides a courtesy shuttle bus to down town three times a day as well as a shuttle bus to City Stars Mall which is the biggest mall in Cairo on complimentary basis for our in house guests. We are looking forward to welcoming you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort style hotel. Excellent location.

Posted Dec 29, 2015
Pros: Location.
Cons: Furniture and surroundings in the garden.
Location: Close to the airport.
Good location. Shuttle bus is available to take you to the city center and the airport.
Comment from Hotel Management
Jan 25, 2016 by Sakina Akka, Hotel Management
Dear Valued Guest, Greetings from Concorde El Salam Hotel Cairo and thank you very much for the nice words and reviewing our hotel. We are looking forward to welcoming you back very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

beautiful and comfortable room

Posted Nov 30, 2015
I would recommend this hotel but had a frustrating incident with having them arrange a taxi and taxi driver had no idea and got lost. We stayed there for an overnight and it's close to airport with free shuttle so took advantage.
Comment from Hotel Management
Jan 24, 2016 by Sakina Akka, Hotel Management
Dear valued Guest, Thank you very much for taking the time to share your comments regarding to your stay at our hotel. We are delighted about your feedback. With regards to some points highlighted these ones have been shared to our concerned team members in order to make enhancements. We are looking forward to welcoming you soon again.
Comment from Hotel Management
Jan 24, 2016 by Sakina Akka, Hotel Management
Dear valued Guest, Thank you very much for taking the time to share your comments regarding to your stay at our hotel. We are delighted about your feedback. With regards to some points highlighted these ones have been shared to our concerned team members in order to make enhancements. We are looking forward to welcoming you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to the airport

Posted Nov 27, 2015
Pros: Cleanliness, hospitality, nice swimming pool view rooms
Cons: The entrance and exit to the hotel
Location: location is close to the airport, yet very quite rooms
very comfortable stay, excellent hospitality, clean rooms and quite. Nice pool view rooms
Comment from Hotel Management
Jan 25, 2016 by Sakina Akka, Hotel Management
Dear Valued Guest, Greetings from Concorde El-Salam Hotel Cairo, and thank you very much for the nice words, We are looking forward to welcoming you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Nov 23, 2015
Pros: location
Cons: indoor pool
Location: ...
was verey nice staff friendly and helpful feel relax around the pool at night ,with soft music,
Comment from Hotel Management
Nov 26, 2015 by Sakina Akka, Hotel Management
Dear Valued Guest, Thank you very much for the kind words and nice review about Concorde EL Salam Hotel Cairo. We are looking forward to welcoming you again at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Elegant hotel, but...

Posted Nov 21, 2015
Pros: Excellent, elegant, spectacular hotel.
Cons: Communication.
Location: There is nothing to do nearby. Its only value in re. location is being near the airport.
Unfortunately some glitch in the Expedia booking caused us to be booked for Nov. 5 instead of Nov. 16 as planned, so when we got there on Nov. 16 we found we'd already been charged $288 for Nov. 5 and had to pay AGAIN to stay there Nov. 16. We had just booked a hotel in Aswan for Nov. 5, also on Expedia, and it seems the Expedia system reverted to the prior page and inserted the Nov. 5 date when we thought we were booking for Nov. 16. ALSO: I tried to contact the hotel MULTIPLE times and never got a response. I give the system and the communication an F. That's unfortunate because I have used Expedia for years without a problem, but now I will have to try another service; this extra expense of $288 was unacceptable.
5 out of 5
by A verified traveler

Recommended

Posted Nov 9, 2015 on Hotels
Peaceful; 90% of the staff were very helpful and customer oriented; excellent facilities; close to the airport with free shuttle; out of the city but within easy travelling distance by free shuttle.
Comment from Hotel Management
Jan 29, 2016 by Sakina Akka, Hotel Management
Dear Valued Guest, Warm greetings from Concorde El Salam Hotel Cairo. We would like to thank you for your kind words and reviewing our hotel. we do understand your comment regarding the hotel’s location, however, kindly be informed that our hotel provides a courtesy shuttle bus to down town three times a day as well as a shuttle bus to City Stars Mall which is the biggest mall in Cairo on complimentary basis for our in house guests. We are looking forward to welcoming you soon.
5 out of 5
by DO YUP

편안한 숙박

Posted Nov 2, 2015 on Hotels
전반적으로 편했습니다. 직원들도 친절합니다.
Comment from Hotel Management
Jan 28, 2016 by Sakina Akka, Hotel Management
Dear Valued Guest, Greetings from Concorde El Salam Hotel Cairo, and thank you very much for the full rating and your kind words. Looking forward to welcoming you back.