Ratings based on 386 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Loved the people

Posted May 30, 2017
The people the people all it mattered to ignore all the complaints I had.
Comment from Hotel Management
Jun 22, 2017 by Sakina Akka, Hotel Management
Dear Valued Guest, On the behalf of Concorde El Salam Hotel Cairo Team, we would like to thank you for your precious time taken to write your feedback and for sharing your experience at our hotel. Looking forward to welcoming you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

The best of the best

Posted May 29, 2017
It's simply heavenly experience in the land of the pharaonic history.
Comment from Hotel Management
Jun 1, 2017 by sakina AKKA, Hotel Management
Dear Valued Guest, Warm greetings from Concorde El Salam Hotel Cairo and thank you very much for reviewing our hotel and for the full rating. We are looking forward to welcoming you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
tHE STAY COULDNT HAVE BEEN BETTER, AIRPORT SHUTTLE GETS A BIG THUMBS UP !!!!!
Comment from Hotel Management
Jun 22, 2017 by Sakina Akka, Hotel Management
Dear Valued Guest, Warm greetings from Concorde El Salam Hotel Cairo and thank you for the 5 star rating. It is very rewarding to know that we have succeeded in making your stay a memorable one. Looking forward to welcoming you back to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

Best hotel near airport

Posted May 14, 2017
1. Hotel receptionist misplaced my passport and I asked for my passport than he was like you didn't give me the passport. I was panicked and told them please check around your desk. Then they found out near Printer. 2. Italiano restaurant is very good. Worth having dinner. 3. Transport to Hotel is very close and quick.
Comment from Hotel Management
Jun 1, 2017 by sakina AKKA, Hotel Management
Dear Valued Guest, Warm greetings from Concorde El Salam Hotel Cairo. We appreciate the time taken to let us know about your valuable feedback following to your stay at our hotel and kindly be informed that your comment had been communicated with the Front Office Manager for the needed enhancement. Again thank you for your nice words and looking forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Amman - Jordan

Close to airport

Posted Apr 30, 2017
nice hotel, professional staff, going the extra mile to help.
Comment from Hotel Management
Apr 30, 2017 by sakina AKKA, Hotel Management
Dear Valued Guest, On the behalf of Concorde El Salam Hotel Cairo team, we would like to thank you for the time taken to share you nice feedback following to your stay. It is very rewarding and motivating to know that we have consistently managed to meet your expectation. Once again thank you for your nice words and looking forward to welcoming you back very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 24, 2017
It's nice hotel. I liked the staff the area the activity that hotel offer. And that u can spend your day there without being bored
Comment from Hotel Management
Apr 30, 2017 by sakina AKKA, Hotel Management
Dear Valued Guest, Warm greetings from Concorde El Salam Hotel Cairo. We do appreciate taking the time to let us know about your valuable feedback reference to your stay at our hotel and we are delighted to learn that your stay was enjoyable and comfortable. Looking forward to welcoming you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Fve star comfort convenient to airport.

Posted Apr 17, 2017
Pros: Meet and transfer service Security
Location: The main nearby "attraction" is the airport. There is a shuttle to downtown and the museum a few times a day.
I used the hotel's "meet and transfer" service to walk me through immigration, visa purchase and customs and transport me to the hotel -- very helpful! And the polte and welcoming staff at the hotel answered all my questions. Room couldn't have been more comfortable (it was very very firm the way I like). Hotel security was strong, both for vehicles and people. Numerous restaurants and even a bank on hotel property
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
We loved staying there. This was our second time to make a reservation there. The staff were very pleasant and helpful during our stay. We would recommend this hotel to friends for their service and the aproximity to Heliopolis area and airport.
Comment from Hotel Management
Apr 17, 2017 by sakina AKKA, Hotel Management
Dear Valued Guest, On the behalf of Concorde El Salam Hotel Cairo team we would like to thank you for reviewing our hotel following to your stay and for the full rating. We are delighted to hear that we have managed to deliver our promise of the 100% guest satisfaction and that your stay had met your expectations. Again, thank you very much for your comments and recommendation and looking forward to welcoming you whenever your travels bring you back to Cairo.
3 out of 5
by MOHAMMED

Nice staff

Posted Mar 12, 2017 on Hotels
Staff were nice but room was no clean and bed was not comfortable
Comment from Hotel Management
Apr 17, 2017 by Sakina Akka, Hotel Management
Dear Valued Guest, Warm greetings from Concorde El Salam Hotel Cairo and thank you for letting us know about your comments reference to your stay at our hotel. Kindly be informed that your comment had been taken in consideration and was communicated with the director of housekeeping. Looking forward to welcoming you back to our hotel.
4 out of 5
by Yasir

Posted Mar 2, 2017 on Hotels
Comment from Hotel Management
Mar 8, 2017 by General Manager, Hotel Management
Dear Valued Guest, On the behalf of Concorde El Salam Hotel Cairo team, we would like to thank you for the time taken to review our hotel followings to your stay. Looking forward to welcoming you back again.