Hotel regular, mas deixou muito a desejar na conta apresentada no check-out. Contas de outros quartos misturadas ao nosso e se recusaram a apresentar os canhotos assinados. Tire foto dos canhotos se quiser conferir sua conta.
Comment from Hotel Management
Oct 17, 2016 by Raghda, Hotel Management
Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa.
I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards, service and the mix-up on check-out you encountered, and I would like to assure you that remedial action has already been taken.
It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons.