Outdoor pool, sun loungers

Reviews of Novotel Cairo 6th Of October

4 out of 5
Novotel Cairo 6th Of October
Ext. 26th of July St., 6th of October City

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 134 reviews" "
Rating 8 - Good. 58 out of 134 reviews" "
Rating 6 - Okay. 22 out of 134 reviews" "
Rating 4 - Poor. 14 out of 134 reviews" "
Rating 2 - Terrible. 6 out of 134 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Imran

Stayed 2 nights in Feb 2024
Response from Dina Sultan Digital Marketing Manager on Mar 27, 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Good

J Joseph, Dearborn Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. The hotel was doing some remodeling in one wing, and they need to do the same in the wing I was in. With that being said, the hotel was very nice, the staff was outstanding and my wife and I liked our stay. It was very quiet and I enjoyed the silence.
Stayed 13 nights in Feb 2024
Response from Dina Sultan on Feb 28, 2024
Dear J Joseph, Thank you for choosing Novotel Cairo 6th of October and for taking the time to share your review. We appreciate your kind words about our hotel and outstanding staff. We understand that you noticed the need for remodeling in the wing you stayed in, and we value your feedback. We will take this into account as we continuously strive to enhance our guests' experience. We are delighted to hear that you enjoyed the quiet atmosphere during your stay. We look forward to welcoming you back soon. Kind regards, Dina Sultan PR & Marketing Manager

6/10 Okay

Firas

Stayed 3 nights in Dec 2023
Response from Karim Hemdan on Jan 12, 2024
Dear Firas, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 8 nights in Oct 2023
Response from Karim Hemdan on Nov 7, 2023
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

4/10 Poor

Wael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Outdated / unclean hotel
Outdated hotel, towels were old and not clean ( I did not use them), overall the hotel isn't clean. It is definitely not a 4 stars hotel
Stayed 1 night in Aug 2023
Response from Karim Hemdan on Nov 7, 2023
Dear Mr. Wael, Thank you for taking the time to tell us about your experience at Novotel Cairo 6th of October Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

amr

Stayed 2 nights in Jul 2023
Response from Karim Hemdan on Nov 7, 2023
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

nagy

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2022
Response from Karim Hemdan on Nov 7, 2023
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

Khalid

Stayed 3 nights in Aug 2022
Response from Karim Hemdan on Nov 7, 2023
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

avraham

Stayed 1 night in Jul 2022
Response from karim Hemdan on Jul 28, 2022
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

Oleg, Clermont

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The smell of sigarette smoke on the 1st floor travels up and making the experience terrible
Stayed 2 nights in Mar 2022
Response from Diaa El Tobgy on Mar 29, 2022
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from Karim Hemdan - Reservation Manager on Feb 3, 2022
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nice stay, comfortable bed nice rain showers with plenty of hot water. Breakfast was good as well with a decent number of options. No issues.
Stayed 2 nights in Jan 2022
Response from Karim Hemdan - Reservation Manager on Jan 16, 2022
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from Karim Hemdan - Reservation Manager on Jan 16, 2022
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

Mohamed

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Neutral Hotel
Over all good hotel, however facilities are old and need maintenance. The room was not cleaned properly specially shower room. Stuff were friendly but I needed to request for normal stuff to happen like room cleaning, shampoo in the path room, slippers. Food was Ok
Stayed 4 nights in Dec 2021
Response from Karim Hemdan - Reservation Manager on Jan 16, 2022
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

Anubhav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Comfy stay should expand food menu though
Stayed 6 nights in Nov 2021
Response from Karim Hemdan - Reservation Manager on Nov 28, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

Shimaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021
Response from Karim Hemdan - Reservation Manager on Nov 28, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

Mahmoud

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stuff
Stayed 5 nights in Oct 2021
Response from Karim Hemdan - Reservation Manager on Nov 15, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

Ghias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of them very good stuff working nice smiling helping I’m very happy
Stayed 12 nights in Oct 2021
Response from Karim Hemdan - Reservation Manager on Nov 15, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Karim Hemdan - Reservation Manager on Nov 15, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

tamer, Cairo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, i would greatly like to thank MR Mahmoud Essam the duty manager and Ali the super front office agent for the hospitality & for the good upgrade also for the smarty adding my gold member to my reservation , thank you very much appreciated.
Stayed 2 nights in Oct 2021
Response from Karim Hemdan - Reservation Manager on Nov 15, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

Murad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Diaa El Tobgy on Oct 8, 2021
Dear Mr. Murad, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diaa El Tobgy Front Office Manager

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good Experience, good breakfast, clean room, good service
Stayed 6 nights in Sep 2021
Response from Diaa El Tobgy on Oct 8, 2021
Dear Mr. Michael, We very much appreciate your comments regarding your stay at the Novotel Cairo 6th of October. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diaa El Tobgy Front Office Manager

4/10 Poor

Diaa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2021
Response from Diaa El Tobgy on Oct 8, 2021
Dear Mr. Diaa, Thank you for taking the time to tell us about your experience at Novotel Cairo 6th of October Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diaa El Tobgy Front Office Manager

8/10 Good

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Karim Hemdan - Reservation Manager on Aug 15, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2021
Response from Karim Hemdan - Reservation Manager on Jun 22, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

MOHAMMED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Karim Hemdan - Reservation Manager on Jun 15, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

MOHAMMED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Karim Hemdan - Reservation Manager on Jun 15, 2021
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

S.E., USA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe! Somewhat Clean! Near everything .. friendly staff.
Stayed 7 nights in Sep 2020
Response from Karim Hemdan - Reservation Manager on Oct 13, 2020
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

10/10 Excellent

Hamad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from Karim Hemdan - Reservation Manager on Aug 25, 2020
Dear Valued Guest, Thank you for the great ranking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Aram

Liked: Property conditions & facilities, room comfort
Review
The hotel is very clean and comfortable. However, one of the staff in reception was very grouchy and even had no time to properly answer me. Not sure if he had problem understanding English or had other issues. The Egyptian girl who works in Spa was pressurizing me a lot to utilize their service despite noticing my reluctancy. Other than this, all was very good!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Quiet rooms with an attentive staff. Room service is convenient and restaurant was good. Conveniently accessible to the Mall of Arabia.
Stayed 5 nights in Feb 2020

8/10 Good

mohamed

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2019
Response from Karim Hemdan - Reservation Manager on Dec 27, 2019
Dear Valued Guest, Thank you for the great ranking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, very limited options for breakfast, no free barking
Stayed 2 nights in Nov 2019
Response from Karim Hemdan Reservation Manager on Nov 28, 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo 6th of October. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karim Hemdan Reservation Manager

10/10 Excellent

Firas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Karim Hemdan - Reservation Manager on Nov 19, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Karim Hemdan - Reservation Manager on Nov 5, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

2/10 Terrible

Astrid

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Karim Hemdan - Reservation Manager on Oct 2, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Karim Hemdan - Reservation Manager on Oct 2, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It was a great experience. I would recommend Novotel October to everyone
Stayed 2 nights in Aug 2019
Response from Karim Hemdan - Reservation Manager on Oct 2, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Isaac

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
I think this place need serious renovation for all its rooms. For the price , it should be more modern and easy to stay clean. It’s nice hotel especially chilling outside by the outdoor pool at night, although the restaurant has worst burger I ever tasted (at very high price). Breakfast was ok not bad. At the end, I would stay at this hotel again for its location if I ever went back to this Egypt.
Stayed 1 night in Jul 2019
Response from Kareem Hemdan - Reservation Manager on Oct 2, 2019
Dear Valued Guest, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Karim Hemdan - Reservation Manager on Aug 3, 2019
Dear Valued Guest, Thank you for the great ranking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Not many hotels yet around this area,but for business use was perfectly ideal. Staff were all friendly, clean rooms. Food ok.
Stayed 4 nights in Jul 2019
Response from Karim Hemdan - Reservation Manager on Aug 3, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

10/10 Excellent

Shahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Karim Hemdan - Reservation Manager on Aug 3, 2019
Dear Valued Guest, Thank you for the great ranking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Secure parking garage security great more than i expected, room was ok cups dirty floor dirty, stAfff on check out cluelessness
Stayed 2 nights in Jun 2019
Response from Karim Hemdan - Reservation Manager on Jul 6, 2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo 6th of October. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karim Hemdan Reservation Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from Karim Hemdan - Reservation Manager on Jul 6, 2019
Dear Valued Guest, Thank you for the great ranking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All it’s ok we we’ll be comeback mmmmmmmmmmmmmmmmm
Stayed 3 nights in May 2019
Response from Karim Hemdan - Reservation Manager on Jul 6, 2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karim Hemdan - Reservation Manager

8/10 Good

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Good reasonable hotel
had a good stay. Room was comfortable and internet was good. Breakfast was just ok
Stayed 1 night in May 2019

8/10 Good

Loai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
So far so good
Stayed 2 nights in Dec 2018
Response from Dina Sultan on Dec 26, 2018
Dear Mr. Loai, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dina Sultan PR Manager & Personal Assistant to the General Manager

10/10 Excellent

KDB, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel for my business in Egypt, not too crowded. Very helpful staff. Breakfast was good and the pool inviting!! Next time I hope to be able to use the facilities!
Stayed 1 night in Oct 2018
Response from Diaa EL Tobgy on Dec 1, 2018
Dears, Thank you for the great rating to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diaa EL Tobgy Front Office Manager