Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2015
Best hotel in cairo. Very good staff and location and pool
1 out of 5
by A verified traveler

i found an insect in my room , and i can provide v

Posted Aug 14, 2015
Pros: location was good
Cons: they hold from my visa-card 1500 EgP as caution till now i didnt receive it back i want my money back
Location: you can walk to the next underground station called El Opera station
restaurant service is very unsatisfactory the ATM was nonfunctioning the swimmingpool was too small and too crouded The staff at the receptin and at the restaurant were not very cooperative non very polite
3 out of 5
Recommended
for Couples
by Husain from مكه

بسيط وغالي

Posted May 25, 2015 on Hotels
ممتازه لكن الفندق سعره اغلى بكثير من تجهيزات الغرفه وتصميمها
Comment from Hotel Management
Aug 1, 2015 by Iman, Hotel Management
Dear Valued Guest, Thank you very much for your feedback on your stay at Sofitel Cairo-El Gezirah. We are delighted that you have enjoyed your stay with us. We take our customer feedback of utmost importance and would like to assure you that we continue to benchmark our prices and services against the market and updates are made accordingly. We look forward to welcoming you back to the “Jewel of the Nile” in the near future. Sincerely Yours, Iman El Gabaly Quality Manager
4 out of 5
Recommended
for Families
by Yaqoub from kuwait

just nice

Posted May 22, 2015 on Hotels
good so far
Comment from Hotel Management
Aug 1, 2015 by Iman, Hotel Management
Bonjour Valued Guest! First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially; Iman El Gabaly Quality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Zurich

Superbe hotel

Posted Apr 27, 2015
Pros: Piscine et spa très agréables
Localisation idéale au Caire sur l'île de Gizerah, proche de tous les sites (musée, opéra...) et vue magnifique sur le Nil. Personnel aux petits soins...
Comment from Hotel Management
Apr 30, 2015 by Iman, Hotel Management
Dear Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the Expedia.com. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed the experience and Cairo. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Quality Manager
4 out of 5
Recommended
for Families
by bader from السعودية

موقع الفندق

Posted Apr 22, 2015 on Hotels
للاسف هناك تلاعب بالاسعار الغرف بالفندق نوعين فقط وجميع الغرف مطلة على النيل كما يوجد موظفين بالاستقبال لايستحق يكون حارس عمارة للاسف الفندق جميل جداً واطلاله رائعه وعلى ادارة الفندق انتقاء موظفي الاستقبال ( استخفاف بعقول النزلاء )
Comment from Hotel Management
Jul 4, 2015 by Iman, Hotel Management
Dear Esteemed Guest, Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to some points of your stay, whilst at the same time I thank you for taking the time to bring this issue to our attention. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Quality Manager
5 out of 5
Recommended
for Couples
by Christian from Austin, Texas

The best hotel in Cairo

Posted Apr 20, 2015 on Hotels
We absolutely LOVED this hotel!! Imagine waking up from a comfortable night's sleep to walk outside your balcony, see the Nile River and also see the Great Pyramids in the distance!! The hotel staff was oh so nice and friendly. We felt very safe and very welcome. I can't wait to visit again soon!
Comment from Hotel Management
Jul 4, 2015 by Iman, Hotel Management
Bonjour! Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Quality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Danmark

Dejligt hotel god beliggenhed.

Posted Apr 9, 2015
Pros: De hyggelige restauranter, Pool området og Club lounge
Location: Det ligger perfekt til alt.
Hotellet ligger godt og lidt væk for den voldsomme larm fra bilerne. Der er nogle super gode og hyggelige restauranter på hotellet. Bestiller man et Club værelse for man en rigtig god behandling i Club lounge. Hotellet har den bedste udendørs pool man kan ønske, med udsigt ud over Nilen.
Comment from Hotel Management
Apr 18, 2015 by Iman, Hotel Management
Bonjour! Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Quality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from al

Good location, nice food and friendly staff

Posted Mar 3, 2015
Good location, nice food and friendly staff with great and clean Europe style room
Comment from Hotel Management
Mar 7, 2015 by Iman, Hotel Management
Bonjour, This is just a short note to thank you for taking the time to share your experience with other travellers on Expedia.com. We are glad that you had a Magnifique stay. Wishing you a magnifique day, Sincerely yours, Iman El Gabaly Quality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Central & great view of the River Nile!!

Posted Feb 27, 2015
Fantastic overall - they are hungry for tourist. Great help at the concierge booking trips, except my phone that they set up - never worked. I paid for sim & activation for no reason! Overall had a great stay there!!
Comment from Hotel Management
Mar 6, 2015 by Iman, Hotel Management
Dear Valued Guest, I would like to thank you most sincerely for taking the time to share your experience at Sofitel Cairo-El Gezirah on Expedia.com. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely yours, Iman El Gabaly Quality Manager