Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from pittsburgh

Nice hotel close to the city

Posted Aug 16, 2016
Nice hotel. Nice view. Nice pool close to down town
Comment from Hotel Management
Aug 17, 2016 by iman, Hotel Management
Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Quality Manager
4 out of 5
by A verified traveler from kuwait

very nice view

Posted Aug 11, 2016
always take a room in higher floor because of the loud music
Comment from Hotel Management
Aug 17, 2016 by Iman, Hotel Management
Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Quality Manager
5 out of 5
by A verified traveler from Nebraska

Excellant hotel with great view of the Nile.

Posted Jul 15, 2016
Pros: The comfort of the rooms.
Location: Right on the Nile. Egyptian Museum, river cruises, and even the pyramids of Giza are all very close to the hotel.
The hotel was more than what we were looking for. We asked for, and received, connecting rooms which made it so nice to spend the evenings together as a family. The view of the Nile was spectacular and the close proximity to the Egyptian Museum was perfect. The only negative was the timing of our stay. It landed during the "feasting" period of the end of Ramadon. The town was crazy and so was the noise and yelling during all hours of the night. But nothing the hotel could have prevented. Overall it was a beautiful hotel and we would stay there again if we go back to Cairo.
Comment from Hotel Management
Jul 25, 2016 by Iman, Hotel Management
Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Quality Manager
4 out of 5
by A verified traveler

Views from the heart of Cairo

Posted Jun 17, 2016
Amazing views all day arround from the center of cairo so you can see all arround. With easy access to places like down town and Islamic cairo. The pool was under maintenance for the duration of my stay but they didn't tell me when i did the booking, other than this every thing was good.
Comment from Hotel Management
Jul 25, 2016 by Iman, Hotel Management
Dear Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Rest assured that your comments about the hotel’s Swimming pool were passed-over to the hotel management for improvement. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely Yours, Iman El Gabaly Quality Manager
5 out of 5
by waleed from الكويت

تجربة رائعة جدا

Posted May 24, 2016 on Hotels
كانت تجربة جدا رائعة وتليق بالمستواي المهني والمعيشي شكرا لاضافة المتعة والراحة والرفاية الى اقامتي الجميله
Comment from Hotel Management
by Iman, Hotel Management
ضيفنا الكريم، أود أن أتقدم إليكم بخالص الشكر و عظيم التقدير لما كان لثنائكم من أثر إيجابي بالغ لدىّ و لدى زملائي العاملين بالفندق فهي شهادة غالية نعتز بها و هي تمثل حافز لنا جميعا لأن نواصل الحرص على أن تكون دائما أهلا لتقديركم. مدير أدارة الجودة
5 out of 5
by Firas from USA

Great stay

Posted May 21, 2016 on Hotels
Probably the best hotel in Cairo location wise. Situated on an island in the middle of the Nile. Very serene neighborhood surrounded by the craziness of Cairo. The hotel staff upgraded my stay and the room was amazing. Will definitely come back!
Comment from Hotel Management
by Iman, Hotel Management
Dear Valued Guest, Thank you for choosing Sofitel Cairo - El Gezirah for your recent visit to Cairo. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself. I look forward to welcome you back very soon. Sincerely, Iman El Gabaly Quality Manager
5 out of 5
by Zaidoon

Posted May 9, 2016 on Hotels
Comment from Hotel Management
by Iman, Hotel Management
Bonjour! Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Quality Manager
5 out of 5
by A verified traveler from ottawa canada

Posted May 3, 2016
Overall a great stay. Very helpful staff, and great location. Plus, the breakfast buffet was exceptional!! Everything you could possibly want to eat. I was a little bit disappointed that they didn't upgrade us ( even after I asked if it was possible ) because it didn't look like the hotel was very busy. oh well. Guess you can't win them all
Comment from Hotel Management
May 7, 2016 by Iman, Hotel Management
Dear Valued Guest, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Sofitel Cairo-El Gezirah. Sincerely yours, Iman El Gabaly Quality Manager
5 out of 5
by A verified traveler from Dar es Salaam

Epitome of Hospitality

Posted Apr 26, 2016
Pros: The breakfast was quite comprehensive, the view - to die for, the staff - on point! Particularly Mr Saeed.
Cons: Can't think of anything from the top of my head.
Location: The location is ideal for peaceful relaxation, the view magnificent for photos of the Nile and night skyline.
This was my first time travelling to Egypt. I was escorted by my wife, on our honeymoon. We had plenty of doubts, but once we managed to check into our room, we started looking forward to the whole experience :)
Comment from Hotel Management
May 2, 2016 by Iman, Hotel Management
Dear Valued Guest, We are delighted that your stay at Sofitel Cairo-El Gezirah is an enjoyable one. Thank you for sharing your experience in the hotel and for the feedback on your recent stay with us. We are continuously striving to update our product and to enhance our Guests’ experience. We look forward to welcoming you back to the “Jewel of the Nile” in the near future. Sincerely yours, Iman El Gabaly Quality Manager
3 out of 5
by Waeel

Great BUT....

Posted Apr 12, 2016 on Hotels
Checking in and out was quick, hospitable and professional staff. Resturants in the hotel overseeing the Nile are great. Downside, though, is getting in and out from the hotel through the main gate. It's only one way, and it wasn't comfortable at all cuz of the traffic, and the the time you'd waste waiting for your ride.
Comment from Hotel Management
Jun 25, 2016 by Iman, Hotel Management
Dear Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on Hotel.com. I am sorry that your experience did not meet your expectations with regard to some points of your stay, rest assured that your comments were forwarded to the departments concerned for investigation for improvement. Let me apologize for any inconvenience caused to you, which I hope will not deter you from using Sofitel Cairo-El Gezirah for your future stays. Cordially; Iman El Gabaly Quality Manager