Ratings based on 35 Verified Reviews

3.6 out of 5
77% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from cairo

Not bad as regard money value

Posted May 9, 2017
Not bad as regard money value, bad pillow, tough bed, TV remote control was not working, no warm water to have a shower at night
5 out of 5
Recommended
for Everyone
by A verified traveler from egypt

Good sevice and delicious food

Posted Apr 3, 2017
My kids like it Good service Delicious food Cooperative stuff Nice stay
4 out of 5
by April

Fabulous but has flaws

Posted Feb 2, 2017 on Hotels
I returned to the Swiss Inn because of its location, good wifi and excellent food. My room was overlooking the pool and gardens and had a good choice of tv channels. Not particularly comfortable chairs and a 'mini bar' that is just an empty fridge. Complimentary water on arrival, not daily. The food and bar service is excellent but I get so frustrated at being let down with slow or complete lack of service in other departments, namely housekeeping, room service and reception (although check in was excellent). I may return again but there are other options in this location
3 out of 5
Recommended
for Everyone
by A verified traveler

Not a bad hotel for the price

Posted Dec 15, 2016
Pros: Friendly staffs
Cons: Add more amenities and services
Location: Mall of Arabia, Pyramids of Giza, Sphix
I stayed at the Swiss Inn for the entire week of my Egypt trip. The hotel is conveniently located between the shopping district (i.e. the Mall of Arabia and the Mall of Egypt which is still under construction as of December 2016) and the tourist sites such as the Pyramid of Giza. Moreover, it is also about a 40 minutes cab ride to get to downtown Cairo. Going back to the hotel, the two amenities that the hotel offers are free wifi and an outdoor pool. The wifi is really slow during the day. However, if all you need to do is to check and send emails then the bandwidth is sufficient. As for the pool, its relatively small, but people generally do not use it (at least I did not see many people in the pool during my stay). As for the food options offered by the hotel, they have a decent selections of "American" sandwiches and drinks; they are overpriced. There is a McDonald about 5 minutes walking distance of the hotel for a cheaper alternative. Staffs at the hotel are friendly. I'd strongly recommend tipping the bell person and your housekeeper. There's noticeable distinctions of room-cleaning when you leave tips for the person and it's a small price to pay. Overall, it's a nice and clean hotel to stay for a cheap price.
3 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
The overall was O'K, except the Reception Service, which was very poor, as well the Guest Relation Officer, which have no any idea what is his responsibility in the lobby and what is his duties.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel, Awesome price

Posted Nov 28, 2016
Pros: Great hotel size, location and awesome price. Located on golf course and very friendly staff.
Cons: Enforce non-smoking policy. Would have given 5 stars if one of our rooms was not smelling like smoke.
Location: Location is very convenient away from Cairo's mad crowd and traffic. Right off ring road. Close to mall of Arabia & new modern entertainment centers
Perfect hotel size for a family with super heated pool and nice clean and updated rooms. golfing in one of Egypt's best golf courses next door was soooo good. Breakfast was super good with anything your heart desire.
Comment from Hotel Management
Dec 5, 2016 by Mostafa El Sayed, Hotel Management
Dear Sirs, First of all I would like to thank you for choosing Swiss Inn Pyramids Golf Resort. It was our pleasure knowing you like Locations, prefect hotel size with clean rooms. As well,sorry that you was disappointed with some other issues .“we highly appreciate your concern, All your comments have been forwarded to the concerned departments to know what they need to improve and review. We look forward to welcoming you once again at our hotel and we hope then that we that we could have the pleasure of making your stay even more enjoyable. Mostafa El Sayed, E-commerce Revenue Manager
4 out of 5
by A verified traveler

Cute and quiet

Posted Oct 21, 2016 on Hotels
This hotel was very nice for the price. Its about half an hour away from the airport. I personally don't recommend calling the hotel for pick up as they use a taxi service and the owner (while a really nice guy) will try to talk you into using his company to tour the area and in doing this he takes you to quite a few places that are clearly owned by his friends on the way to any sights you want to see. It wasn't a huge inconvenience but I could have done without it. Also his prices were high. Everywhere we went was $50 USD. The hotel itself is great. Awesome breakfast buffet and the staff are very helpful and friendly. Its very quiet and picturesque. I would recommend it.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Dear Sir, Thank you very much for your time to share your experience at Swiss Inn Pyramids Golf, it was our pleasure to know that you enjoyed your stay at the hotel. Sure, we will take care about other comments regarding Limo company. Looking forward to welcoming you again in the near future. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from HI

Clean room. Courteously helpful staff.

Posted Jul 12, 2016
Comfortable experience! I enjoyed my stay at Swiss Inn so much.
Comment from Hotel Management
Aug 4, 2016 by mostafa, Hotel Management
Dear sir, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Swiss Inn Pyramids Golf Resort. Sincerely yours, Mostafa El Sayed "E-commerce Revenue Manager"
4 out of 5
by A verified traveler

nice hotel

Posted May 4, 2016 on Hotels
nice hotel
Comment from Hotel Management
by General Manager, Hotel Management
Dear sir, It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. We all look forward to be of service to you once again at Swiss Inn Pyramids Golf Resort. Sincerely yours, Mostafa El Sayed "E-commerce Revenue Manager"
4 out of 5
by Faisal from Saudi Arabia

Posted Apr 27, 2016 on Hotels
Took them too long to find my booking.they keep saying no booking. I gave booking no. Name..
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear sir, Thank you very much for your time to share your experience at Swiss Inn Pyramids Golf . Sorry to know that it took some time to find your kind booking, “we highly appreciate your concern. We look forward to welcoming you once again at our hotel and we hope then that we that we could have the pleasure of making your stay even more enjoyable. Mostafa El Sayed, E-commerce Revenue Manager