Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews of The Westin Cairo Golf Resort & Spa, Katameya Dunes

5 out of 5
The Westin Cairo Golf Resort & Spa, Katameya Dunes
Road 90, Katameya Dunes, Le Caire, New Cairo

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 120 reviews" "
Rating 8 - Good. 28 out of 120 reviews" "
Rating 6 - Okay. 12 out of 120 reviews" "
Rating 4 - Poor. 5 out of 120 reviews" "
Rating 2 - Terrible. 2 out of 120 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time saying here. Even though it’s a bit far from all the attractions in Cairo, it is quiet, safe, and extremely comfortable. The staff is incredible, the food is amazing, and it’s the only place we stay when coming to Egypt. It is a bit pricey but it’s worth every penny. We look forward to returning!
Stayed 6 nights in Mar 2024

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend if your looking to quietness and relaxation inside the city
Stayed 2 nights in Dec 2023

10/10 Excellent

JONATHAN

Stayed 3 nights in Jan 2024

6/10 Okay

Mohammed salem

Stayed 7 nights in Dec 2023

6/10 Okay

Yousef

Liked: Cleanliness, property conditions & facilities, room comfort
Internal communication not working. No answer when trying to reach reception.
Stayed 3 nights in Dec 2023

10/10 Excellent

AZZAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Everyone over there had exceeded our expectations. Zero complaint or any issue whatsoever. Thank you for your hospitality.
Stayed 6 nights in Oct 2023

10/10 Excellent

mhamadmozead

Stayed 4 nights in Sep 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
A little bit overpriced, but service is probably the best in Egypt. Landscapes are beautiful and food was great!
Stayed 1 night in Sep 2023

4/10 Poor

Ahmed

Service is bad. People need training and management is complacent
Stayed 7 nights in Aug 2023

10/10 Excellent

karim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing vacation at the Westin golf resort in Cairo. The staff there were amazing and very welcoming. To name a few Marc at the reception. And Aya and Hassan and Mahmoud at the restaurant were amazing and very thoughtful. They always made sure the children are having fun at breakfast. The Hotel itself is very clean and well placed on the east side of Cairo. The pool was amazing with variable depth so the children had a lot of fun in the shallow area. There was a little basketball court and table tennis. And obviously the golf field. Overall outstanding experience and most importantly the children had a blast which was the whole point. Loved our vacation in Egypt. Highly recommend this hotel. No reservation The one thing I would probably add to this hotel is a Vending coke machine 😂. But that was not a deal breaker.
Stayed 4 nights in May 2023

10/10 Excellent

karim

Stayed 1 night in May 2023

10/10 Excellent

René

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for Golf and relaxing. A little off the path of dining and night life. Would stay again
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is except the quality of food. It needs more improvement
Stayed 3 nights in Mar 2023

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Saad, DAMMAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

8/10 Good

amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from NY on May 11, 2022
Thank you for your Feedback, waiting for you soon

10/10 Excellent

fahad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the excellent work
Amazing hotel, excellent services, friendly staff, the breakfast is highly recommended.
Stayed 6 nights in Jan 2022
Response from NY on May 11, 2022
Thank you for your Feedback, waiting for you soon

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful, the staff amazing, and the food was great also! I highly recommend staying here when you visit Cairo.
Stayed 7 nights in Nov 2021
Response from NY on May 11, 2022
Thank you for your Feedback, waiting for you soon

6/10 Okay

Mohamed

Business traveler
Disliked: Property conditions & facilities
Normal Stay
Normal in everything, the room facilities were not good, coffee machine not working, empty minibar despite I used a Suite! shower was not good as well. nothing special to differentiate between a normal room resident and a suite except the space and the normal room only double price!
Stayed 1 night in Sep 2021
Response from NY on Oct 24, 2021
Dear Mohamed, We apologize for your experience, thank you for taking the time to send us your feedback. However, due to COVIC restrictions we dont fill the minibar unless requested, for the Coffee machine we apologize. Hopefully your next stay will be tranquil. Regards

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay. Everything is top level from the breakfast to the rooms, staff, facilities and landscape. This is my 2nd stay and will always manage to get couple of nights when I am in Egypt
Stayed 2 nights in Aug 2021
Response from NY on Aug 25, 2021
Thank you for your Feedback, waiting for you soon.

8/10 Good

Majed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in general
Stayed 1 night in Jul 2021
Response from NY on Jul 25, 2021
Hello, Greetings from the Westin Cairo Resort & Spa. We are delighted of your experience and hope we can always live up to your expectations. Best Regards, Westin Cairo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
Response from NY on Jul 25, 2021
Hello, Greetings from the Westin Cairo Resort & Spa. We are delighted of your experience and hope we can always live up to your expectations. Best Regards, Westin Cairo

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from NY on Jul 6, 2021
Thank you for your feedback. See you soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, everything is very COVID safe with lots of space on the resort. The food was very good, facilities were great and you have access to the golf course (at certain times) to go for a run or walk around. The rooms are very big with balconies. It is slightly isolated from "old" Cairo, but great if you want to escape the hustle and bustle of the city and spend time in an oasis.
Stayed 6 nights in Apr 2021
Response from Naureen Youssef on May 9, 2021
Thank you for your feedback. See you soon.

6/10 Okay

Ahmed

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Apr 2021
Response from Naureen Youssef on May 2, 2021
Thank you for your feedback, see you again soon hopefully with a 10 next time.

10/10 Excellent

BYUNG IL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2021
Response from NY on May 2, 2021
Thank you for your feedback, see you again soon.

10/10 Excellent

Mohanned

Stayed 1 night in Dec 2020
Response from NY on May 2, 2021
Thank you for your feedback, see you again soon.

8/10 Good

Ayoleke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020
Response from NY on May 2, 2021
Thank you for your feedback, see you again soon.

8/10 Good

Verified traveler

Stayed 13 nights in Oct 2020
Response from NY on May 2, 2021
Thank you for your feedback, see you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from NY on May 2, 2021
Thank you for your feedback, see you again soon.NY

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the team are very helpful and friendly. Highly recommended
Stayed 1 night in Sep 2020
Response from NY on May 2, 2021
Thank you for your feedback, see you again soon.

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Nina, Pittsburgh, Pennsylvania

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nothing unique about this place cause they have the worst staff ever, feels like you’re in a military base. The hotel was full of guys who are wearing black suit and carrying walkie talkie.
Stayed 2 nights in Jan 2020
Response from NY on May 2, 2021
Dear Nina, We are sorry for your experience, we insure you to take them under advisement. However the men in black suits are our security team and in all hotels they have to communicate through walkie talkies in case of an emergency. Regards.

4/10 Poor

Osama

five days in a suite
1- more than 6 times and door for my suite didn't opened even after they fix it 2- they didnt provide toothbrush unless you request it despite I was in suite not a classic room 3-the items in the Mini-bar are not for free despite the suite price is douple the classic room price 4- you need a car to move to anyware outside the resort .. No way to walk to reach to nearest mall
Stayed 3 nights in Dec 2019
Response from NY on May 2, 2021
We are sorry for your experience. we assure you these comments are not taken lightly.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most loveliest resorts we've stayed at! The staff is incredibly welcoming, helpful and accommodating, the rooms were immaculate, and the grounds are gorgeous, the photos don't do it justice! If you are an avid golfer, or are staying with someone who is, Westin Cairo has one of the most beautiful golf courses we've seen. If you aren't much of a golfer, they have a spa that will cater to all of your needs, as well as a gym. The food is delicious! The chefs do a fabulous job from presentation to tasting, and everything always tastes so fresh! The resort is located in New Cairo, a bit further from actual Cairo - about an hour away - but well worth the trip, and even then, transportation into Cairo or Giza is inexpensive. if you're looking for an upscale place to stay and relax, look no further! The Westin Cairo Golf Resort & Spa is where it's at!
Stayed 13 nights in Dec 2019
Response from NY on May 2, 2021
Thank you for your feedback, see you again soon.

8/10 Good

Rafik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel but slightly small for non golfers.
Amazing stay, very clean, lovely food, very friendly staff. Hotel itself is not a big area, the resort landscape is for golf only. I didn't like that the spa is separated from the hotel in a separate building so I had to walk to the room in the cold for few minutes, golf cars available but still.
Stayed 1 night in Dec 2019
Response from NY on May 2, 2021
Thank you for your feedback, see you again soon.

6/10 Okay

Verified traveler

Stayed 6 nights in Dec 2019

10/10 Excellent

Philippe, Port of Spain

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oasis of greenery in the middle of dusty cairo urban sprawl in the desert
Stayed 2 nights in Oct 2019

8/10 Good

Tania, Dubai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The golf course was amazing. The gardens and setting was very pleasant. Did not feel like you in hectic Cairo at all. Breakfast was very good. The only thing that really upset me was that we booked a King bed and had 2 single beds. I had to ask several times for this to be changed and eventually moved the beds together myself.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The room, the view, services,..etc Everything is perfect.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and service are fantastic and would definitely go there again.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Leena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing, quite and safe. I really love the place. The room was very big, clean and nice. They have multiple swimming pools and it’s really clean and big. The staff were so friendly. I like the place and recommended to everyone.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in great condition, the rooms are large and clean and the service from the staff was great. Only annoying thing is the security screening process upon entering the premise with a car, but I guess this is a required security protocol. Highly recommended and I have already booked my next stay.
Stayed 5 nights in Sep 2019

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Everything there is perfect nothing to mention, wonderful view, perfect breakfast, perfect staff. Definitely will come back again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit. Clean . Wonderful place . Wonderful city. People are very kind
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and room are spacious food was good specially breakfast is very good and lots of variety and big quantities .
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The green scenes, the friendliness and professionalism of the staff
Stayed 3 nights in Aug 2019

10/10 Excellent

Ismaeil, Madinah

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing place for relaxing amazing place for relaxing, amazing staff. I think it’s best place in cairo
Stayed 3 nights in Aug 2019