Terrace/patio

Reviews of Eix Alcudia Hotel - Adults Only

4 out of 5
Eix Alcudia Hotel - Adults Only
Calle Teodoro Canet, 43, Puerto de Alcudia, Alcúdia, Mallorca

Reviews

8.4

Very Good

Rating 10 - Excellent. 290 out of 818 reviews" "
Rating 8 - Good. 382 out of 818 reviews" "
Rating 6 - Okay. 110 out of 818 reviews" "
Rating 4 - Poor. 25 out of 818 reviews" "
Rating 2 - Terrible. 11 out of 818 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with ideal location for easy access to all of Alcudia. All staff very professional and friendly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 4th stay and will be back, excellent staff, great breakfast choice, the only quibble would be the air conditioning could be better
Stayed 7 nights in Sep 2023

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST stay
Check in was welcoming, efficient & I was given a complimentary glass of the best Champagne. The hotel offers EVERYTHING! Cozy bed, beautiful balcony, clean room, AC, fridge, shampoo conditioner soap hair dryer etc. within two minutes walk of every restaurant, convenience store, shopping, coffee shop and bar. 4 minutes walk to water front. Gorgeous pools with ample loungers. FREE, FULL, massive breakfast that was delicious! For the price point- I won’t stay any where else in Alcudia.
Stayed 2 nights in Sep 2023

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service
This hotel is well located for the centre of Port d’Alcudia which has an easy bus connection to Alcudia itself. The rooms are clean and large, though one of our party had to ask to change rooms due to issues, but the hotel is quite large and functional and lacking in character. The area is quite built up. Also be aware that one half of the hotel lacks any lift and even ground floor rooms require stairs. We really only stayed here to access the ferry port early in the morning.
Stayed 1 night in Aug 2023

8/10 Good

Keith

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice internal facilities, but pool area surrounded by buildings hence very overlooked, excellent buffet breakfast. Unfortunately the hotel does not have its own PRIVATE car park, or even a drop off area for parking whilst checking in. There is a public one adjacent, but very full and you need to drive around it until a space becomes vacant. Very disappointing for a 4 star hotel !
Stayed 1 night in Aug 2023

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Air conditioning not working
Hotel is not what the reviews say? First the air conditioning in the rooms is not working. I had 3 different rooms and none of them the aircon was working. We arrived atc 9pm at night was given a room that was a disabled room which is not what i booked in the morning went to reception and they changed us to a room on third floor but was not offered any help to move are stuff and had to wait an hour to get the key?. The balcony doors didn't unlock and lock property. The aircon didn't work not cold. I have spoken to many guests and all said the same thing? Food was ok. Generally the hotel needs a refit. Location is good.
Stayed 7 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that there were no kids, had a good pool area, great breakfast buffet and a safe bike storage and garage
Stayed 7 nights in Jun 2023
Response from Fernandes on Jul 6, 2023
Buenos díasThank you very much for your comments are very helpful to us, we are pleased that your stay with us, have been to your liking.Regards

8/10 Good

Mrs K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Fernandes on Jul 6, 2023
Buenos díasThank you very much for your comments are very helpful to us, we are pleased that your stay with us, have been to your liking.Regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value - there were loads of options for breakfast, my room was nice and spacious, everything was clean. Only one thing I didn’t enjoy is the shower going very hot every 30 seconds which doesn’t let you enjoy a shower fully but not the end of the world.
Stayed 1 night in Apr 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in great location.
This was our second holiday to Eix Alcudia and had noticed that they had renovated and decorated the public areas and also our bedroom was much better. We were however disappointed not to have been recognised as returning guests upon check in.
Stayed 7 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Great group stay once again. This is our 5th year at the EIX Alcudia and it is better than ever. Breakfast is excellent, staff are excellent and our stay was excellent!
Stayed 7 nights in Mar 2023

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Superb hotel. Good location, helpful and friendly staff. Spotlessly clean. Amazing choice of breakfast and cater very well for food allergies
Stayed 4 nights in Mar 2023

8/10 Good

Cyrus

Liked: Cleanliness, property conditions & facilities, room comfort
It took 1 hour for my booking to go through. I had to wait. Otherwise I loved the location and the free breakfast.
Stayed 1 night in Mar 2023

8/10 Good

peeter

Stayed 2 nights in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, free parking across the street
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Hotel definitely should not be rated for stars. It is much better to stay and Palma and go to a aludia for the day if you want to go on a boat or beaches or hikes. The bus is $8 a person. Don’t make the same mistake we did!
Stayed 2 nights in Oct 2022

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo adventure
Great hotel, staff were accommodating, friendly, amusing. The place was spotless. Room was cleaned everyday. Drinks were very reasonable and measure were… well let’s say plentiful. Would recommend and would definitely try to go back.
Stayed 4 nights in Sep 2022

8/10 Good

Brid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were small and the ac quite loud. Although the room was clean, there was a bad smell. I think it was coming from the ac vent.
Stayed 7 nights in Aug 2022

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
No spa
Booked this hotel because the spa , It’s no longer there , but still getting advertised on hotels.com so that was a disappointment
Stayed 5 nights in Jul 2022

10/10 Excellent

Mzikayise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very clean and rooms cleaned to high standard everyday
Stayed 5 nights in Jun 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking right across the street. Nice pool area and large beds. Nice bathroom and close to the beach and all the restaurants.
Stayed 1 night in Jun 2022

8/10 Good

Hazel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Facilities excellent. Great selection for breakfast.
Stayed 7 nights in May 2022

8/10 Good

Laura

Stayed 1 night in May 2022

8/10 Good

Colin

Liked: Cleanliness, staff & service
Stayed 8 nights in May 2022

10/10 Excellent

mohamed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff made our stay exceptional
Stayed 4 nights in May 2022

10/10 Excellent

Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, larger than we expected with a great sun terrace area with pool and a bar next to it that provided drinks and snacks. Had the buffet breakfast and couldn't fault it especially for what we paid for the night's stay! Evening meals available too but we went out. Hotel has large free public car park opposite, and is equipped for cyclists with a bike store. Situated only a few minutes walk from the port, beach, restaurants and shops. Staff were very friendly and helpful. Couldn't fault it.
Stayed 1 night in Apr 2022

10/10 Excellent

Mairead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2022

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for cyclists
Stayed 5 nights in Mar 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Neil, Lancashire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good range of food in the restaurant Food wasn’t hot 🙁
Stayed 11 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and polite staff, excellent buffet breakfast, good bike storage facilities, very clean hotel ideally situated.
Stayed 5 nights in Feb 2020

10/10 Excellent

Gwen

Stayed 7 nights in Sep 2019

8/10 Good

Mike, Antwerp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean big breakfast has a separaat storage for bikes Room are simple but ok.
Stayed 2 nights in Nov 2019

8/10 Good

wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional value
Excellent value and food
Stayed 6 nights in Oct 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from a fabulous week at Eix Alcudia. Excellent location right by the port and beach. Great value for money. Staff were very friendly and helpful! Updated rooms, great variety of food for breakfast and dinner and everything was spotlessly clean!
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is fantastic so close to everything you would need and very friendly staff. adult only is good as well as you will get a break from children running around and it is so peacful
Stayed 2 nights in Sep 2019

10/10 Excellent

Kitti, London,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great service
We spent 6 night in the hotel and everything was really good. The room was clean and comfortable. The staff was really nice and the service was great. Location is amazing. Many bars and restaurants are nearby and the beach is only 5mins walk. I would recommend to everyone to stay here.
Stayed 6 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel Didn’t receive the Expedia booking. I had to call the US/Expedia so they can call back the hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location.clean property modern.rooms.excellent food
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for adults only
Excellent choice for those who search for relax and peace on holidays. The attention was really kind and useful, we had a welcome drink and tips for renting a car, call a doctor, even we could use the sunshades left from other guests for the beach! The hotel has a very good location, near to the port but not a noisy area. All the installation is renovated and well maintained, the room as well, no luxuries but practical and comfortable. Special mention to the restaurant super good buffet, varied and tasty, all our thanks to the maître and waiters they did our stay really nice! We recommend it 100%.
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived the staff were welcoming and helpful. Always ready with a smile and a greeting and could not have helped any more than they already did. Such a great place to stay and would highly recommend this hotel!
Stayed 12 nights in Aug 2019

10/10 Excellent

ChrisH, Manchester

Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked the location, friendly and helpful staff. Breakfasts were good. Have stayed here before Had a slight problem with temperamental balcony door lock but didn’t report
Stayed 7 nights in Aug 2019