A few missteps
Posted Oct 20, 2016
TV cable service was out for 24 hours plus, a major shortcoming. They blamed it on the outside cable company (Time Warner, who else?) but when I asked for some make-good effort and suggested free breakfast, they gave me coupons for two free breakfasts, so kudos for that. But I did have to ask.
Cleaning staff was not perfect, leaving an ironing board up and leaving the iron's electrical cord hanging. Dining room wait staff at breakfast was uneven, one water ignoring me entirely and not coming by to refill coffee, even though he did for everyone else. I'd say the fitness center is undersized.
Otherwise, room was fine, location is excellent.