Ratings based on 645 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Sherman Oaks, CA
Posted Oct 17, 2017
Was a nice place to stay while in the area. I would like to go back again.
by A verified traveler
HorriblePosted Sep 28, 2017
I got charged $60 because they said someone took pillows when nobody did.
for Everyoneby A verified traveler from Chicago
Good value for the moneyPosted Sep 3, 2017
Nice hotel with good value but not ideal location, a bit far from most attractions and beach.
by A verified traveler from los angeles
Not like the picturesPosted Aug 24, 2017
It is not like the pictures and it is terrible and not clean It was not as expected to be and waaaaay lower than it deserve, would never book again and a shame to happen with expedia knowing that I always book from you and this is the first time i feel really unsatisfed and uncomfortable.
by A verified traveler from Gloucester, MA
AnnoyancesPosted Aug 21, 2017
Pros: The breakfasts are good.
Cons: See above
When i arrived in my room, the toilet was leaking. Every few minutes it would loudly fill up I asked the desk person to have it fixed, but when i returned at 5 it was still not fixed. I asked again and they fixed it while i was out to dinner. More seriously, at 1 o'clock PM before my last night with them, i got a call stating that my reservation was up and that i had to vacate my room. I was with an important client and needless to say i was rather shocked. I told the desk person that i had another day. They said that "you better call Expedia right away". I had to leave my client and call Expedia, which took 40 minutes. By that time the client was in a meeting and i could not get back to him until 3. Two hours wasted. The desk folks should have called Expedia and straightened it out as it wasn't my mistake. Very Disappointed.
for Everyoneby A verified traveler from marin county, california
Conveniently located without major crowds/trafficPosted Aug 6, 2017
Overall wonderful stay! Conveniently located to Malibu and Valley. Walking distance to the Commons with good restaurants and shops. Would definitely stay here again.
for Everyoneby A verified traveler from UK
Nice hotel in very good areaPosted Jul 29, 2017
Nice hotel in very good area. Supermarket, shops and restaurants all within walking distance. Good breakfast available for 17 dollars. We were on the first floor and it was a bit noisy from guests upstairs, other than that we were quite happy during the three nights we spent there.
for Everyoneby A verified traveler from sf bay area
Nice hotel close to the beautiful Commons shoppingPosted Jul 29, 2017
The hotel is located close to Commons shopppng center with lots of nice restaurants and shopping boutiques. Walking distances. 30 min drive to Malibu beaches. Nice and clean, the beds are comfortable, the personnel is very helpful and nice
DisappointedPosted Jul 20, 2017 on Hotels
I am a member of the Hiltons honor program. In most hotels Hilton Hotels I received two bottles of water. This hotel does not do that and in fact he embarrassed me when I asked for the water. It's not about the water. It's about respect. Will never stay in this hotel again. I travel to the valley every 3 weeks. The hotel breakfast was the best part of this visit. Waite staff and food servers excellent.
for Everyoneby A verified traveler
good choicePosted Jul 16, 2017
Clean, comfortable, friendly staff. Close to restaurants and shopping. We would go back.