I wanted to give this hotel an overall good review, but I'm sad to say that I can't. After checking out of the hotel I was charged with drinking the water bottles in the room which wasn't the case. Funny enough I had went to my car in the middle of the night while it was even cold out to get water from my car. This leads me only to believe that the staff here are untrustworthy... I even have to wonder if something of my personals were taken while we were out.
Comment from Hotel Management
Dec 30, 2016 by Lauren DeBoalt, GM@The Anza, Hotel Management
Hi There, We're sorry to see there was an error with billing. I can assure you, this was a mistake on us and not any ill intent to charge you for something you didn't use. We apologize for this situation and inconvenience. Happy New Year!