Ratings based on 148 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

What you see is not what you get

Posted Jun 21, 2017 on Hotels
Guys you need to ensure what you show online and what you give to customers are same. When looking at pictures and reviews it was supposed to be an excellent room, but what was given was small that the room would finish before it would start. We had to fight with management to fix up the issue and they ended up upgrading the room after paying extra on top of already expensive booked room that to in off season. I would think twice before booking this hotel again as even a late checkout by 2 hours was charged for more that 2 days stay. This is just ridiculous as the room was going to stay empty till evening. There was not point in arguing to anyone as no one was ready to listen or go out of way to help you. The only 2 people we have appreciated during the stay were the person who used to take our lunch order and come to room to drop and pick up and door man outside the hotel. Rest the accommodation looks dated and serious uplift. If I calculate the amount I spent on this accommodation including all the extras charged, it would have been cheaper to stay in Novotel and get excellent service with memorable stay. Holiday is time to come and relax not go through issues.
5 out of 5
by Som

Long weekend holiday

Posted Apr 24, 2017 on Hotels
Went for some lone time over long weekend. Even though the place is comparatively slightly overpriced (wrt the room size, ambience & balcony) the service was very good. Especially the kitchen& room service departments. Ratul from kitchen was exceptionally great. The food was absolutely yummm!!!! We don't prefer hotel room service dinners as we spend our time on shacks at night but Ratul and his men from the kitchen brought us back to hotel for dinner, breakfast and cocktails each and every day. Well done!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from bangalore

Nice hotel within a km from beach...

Posted Mar 24, 2017
Excellent service, food is awesome,neat n clean,highly recommended
3 out of 5
by Dhruv

Not bad if you don't have high expectations

Posted Feb 1, 2017 on Hotels
Good location is the plus point. Reception staff very courteous. Housekeeping not available after 5 pm. And breakfast variety dismal. Overall OK for the price. Good for couples and families too.
1 out of 5
by A verified traveler

Very average hotel almost a lodge 1 star hotel

Posted Jan 2, 2017
Bad hotel,old rooms ,low level lobby, mostly like a lodge, worth maybe max 2000 a night. Around 3 km from beach. Not recommended. Disappointed.
4 out of 5
by A verified traveler from Calangute

Amazing stay at hotel

Posted Dec 3, 2016 on Hotels
good staff
1 out of 5
by A verified traveler

Totally disappointing..

Posted Oct 24, 2016 on Hotels
Pathetic service even after charging 4.5 k for each room.. first they deny complimentary breakfast even after showing them the hotels.com mail which had clearly written the same. later on we had to call hotels.com and then they agreed. no bottled water supplied to room. I have never seen such a service whether in India or abroad. it seemed like asking for anything made the hotel staff too arrogant.. one of my friends got sick.. so we asked if the breakfast could be delivered to the room. but the staff bluntly refused to do so and directed me to take the food upstairs. it was written on your site that it had WiFi. but no such service was accessible even after informing the authorities . AC was not working in one of the rooms. Overall the hotel gave us a feeling that they are doing pity on us that too for free. I want this hotel to be removed from your website so that other people doesn't get duped like this in future.
4 out of 5
by NILESH from Pune

Very good

Posted Aug 12, 2016 on Hotels
Very good experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2016
Must visit hotel ...it's comfortable more than Wht we have planed ... Close to beach n location is in mid so local site seeing n all was very easy
4 out of 5
by ved from NEW DELHI

Posted May 25, 2016 on Hotels
Restaurant staff and services is best