Sauna, spa tub, steam room, Turkish bath, body treatments, aromatherapy

Reviews of Barceló Fuerteventura Mar

4 out of 5
Barceló Fuerteventura Mar
Avenida de El Castillo, s/n, Caleta de Fuste, Antigua, Fuerteventura

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 516 reviews" "
Rating 8 - Good. 214 out of 516 reviews" "
Rating 6 - Okay. 52 out of 516 reviews" "
Rating 4 - Poor. 11 out of 516 reviews" "
Rating 2 - Terrible. 4 out of 516 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Terence Albert George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to Spa made the experiment very relaxing with good food and some interesting À la cart options too.
Stayed 7 nights in Apr 2024
Response from Equipo del Barceló Fuerteventura Mar on Apr 16, 2024
Dear Terence Albert, Thank you very much for your kind feedback.We are delighted to hear that you found the spa access relaxing and our food quality met your expectations, including the à la carte options available. It is also gratifying to know that the cleanliness of our rooms, the overall condition of the hotel, and the room amenities provided contributed to a positive experience during your stay at Barceló Fuerteventura Mar.We look forward to welcoming you back for another memorable experience.Best wishes,

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions of food at pool bar was not good. All served stone cold. Staff apologised. However, breakfast was good & there were great resturants locally. Everything else was good & we enjoyed our stay. Shame the island is so windy!
Stayed 4 nights in Mar 2024
Response from Equipo del Barceló Fuerteventura Mar on Mar 24, 2024
Dear Chris,Thank you for sharing your opinion about your recent stay.We're sorry to hear that your initial experience with the food at our pool bar did not meet your expectations. We aim to provide only the highest quality of food and service, and it's disappointing to learn that we fell short in this instance. It's heartening, however, to know that you enjoyed the breakfast and found great dining options nearby. Additionally, we're pleased to learn that the rest of your stay was enjoyable and met your satisfaction.Your kind words about the cleanliness of our rooms, the condition of the hotel, the service provided by our team, and the amenities available are truly appreciated. We are committed to maintaining these high standards that you've highlighted.We hope to see you again in the future. Kind regards,Equipo del Barceló Fuerteventura Mar

8/10 Good

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes- location , room , facilities, spa , hot tub , response for fixing minor issues in the room Dislikes - busy restaurant, entertainment not great
Stayed 7 nights in Mar 2024
Response from Equipo del Barceló Fuerteventura Mar on Mar 17, 2024
Dear Paul,Thank you for your review.We're sorry to hear that the restaurant's bustling atmosphere and the entertainment offerings did not meet your expectations. We strive to provide a variety of dining experiences and entertainment options that cater to our guests' diverse preferences. We're delighted to learn that you enjoyed the location, room, and facilities, and that our spa and hot tub added to the comfort of your stay. It's also reassuring to know that our team was responsive in addressing any issues you encountered in your room.We hope to welcome you again in the future. Best regards,Equipo del Barceló Fuerteventura Mar

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Good hotel for the price
Stayed 7 nights in Feb 2024
Response from Equipo del Barceló Fuerteventura Mar on Feb 28, 2024
Dear Paul, Thank you very much for your kind feedback.We're sorry to hear that our service did not meet your expectations. Our team strives to provide exceptional care to all our guests, and we will reflect on your comments to ensure we maintain the high standards we set for ourselves.We're delighted to know that you appreciated the cleanliness of our rooms and the overall condition of our hotel. It's great that these aspects contributed positively to your experience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Verity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place for a February break in the sun
Stayed 7 nights in Feb 2024
Response from Equipo del Barceló Fuerteventura Mar on Feb 22, 2024
Dear Verity,Thank you for your positive feedback.We're thrilled to hear that you found our high standards and amenities to be impeccable and that the overall condition of the hotel met your expectations. It's wonderful that our location provided a lovely February break in the sun for you.We look forward to welcoming you back on a future occasion.Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Simon Christopher, Newbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is simply the best
Stayed 14 nights in Jan 2024
Response from Equipo del Barceló Fuerteventura Mar on Feb 13, 2024
Dear Simon, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The VIP access from Expedia wasn't highlighted at the hotel so i didnt persue it. Accommodation wss excellent and very conveniently placed. I have no complaints!
Stayed 7 nights in Jan 2024
Response from Equipo del Barceló Fuerteventura Mar on Feb 5, 2024
Dear David,Thank you for your review.We're truly sorry to hear that your VIP access from Expedia was not as prominent as expected. Our team values clear communication and guest satisfaction, and we regret any oversight that may have occurred. We are thrilled to hear that you found our accommodations excellent and appreciated the convenience of our location. Your recognition of the room cleanliness, hotel condition, service, and room amenities is greatly appreciated and reflects the dedication of our team to ensure a memorable stay for all our guests.We hope to see you again in the future. Kind regards,Equipo del Barceló Fuerteventura Mar

6/10 Okay

Manji

Traveled with partner
Nice location, public areas very clean and modern. Rooms old and tired, would benefit from modernisation
Stayed 5 nights in Jan 2024
Response from Equipo del Barceló Fuerteventura Mar on Feb 3, 2024
Dear Guest,Thank you for your review.We are continuously working on improving our facilities and take your comments regarding the room conditions to heart. Our goal is to provide accommodations that are not only clean and modern but also comfortable and up to date. Your appreciation for the cleanliness of our public areas and the hotel's prime location is truly valued.We are glad that you enjoyed these aspects of your stay and hope that they contributed positively to your overall experience.We look forward to welcoming you back on a future visit. Sincerely,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
As a solo traveler on AI this was a great destination for me. The staff were friendly and accommodating, and the hotel was easy enough to navigate. The food and drinks were average.
Stayed 4 nights in Jan 2024
Response from Equipo del Barceló Fuerteventura Mar on Jan 27, 2024
Dear Elizabeth,We appreciate that you took the time to share your experience with us.We're sorry to hear that our food and drinks did not meet your expectations. We pride ourselves on our diverse international cuisine and drink selections, and we constantly strive to cater to a variety of tastes. It’s delightful to know that you found our team friendly and the hotel easy to navigate. Your feedback is invaluable as it helps us maintain the high standards we are known for. Rest assured, we will take your comments into consideration as we continue to improve our guest experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Sylwia Joanna

Stayed 3 nights in Dec 2023

10/10 Excellent

Verona

Stayed 4 nights in Nov 2023

10/10 Excellent

Margaret

Traveled with family
Excellent stay
Stayed 7 nights in Nov 2023
Response from Equipo del Barceló Fuerteventura Mar on Nov 13, 2023
Dear Margaret,Thank you for your positive feedback.We are pleased that you had an enjoyable stay with us.We look forward to welcoming you back on a future occasion.Best regards,Equipo del Barceló Fuerteventura Mar

8/10 Good

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities
Drinks not included in half board
Stayed 6 nights in Oct 2023
Response from Equipo del Barceló Fuerteventura Mar on Oct 29, 2023
Dear Miroslava,We appreciate that you took the time to share your experience with us.We are delighted to hear that you appreciated the cleanliness of our rooms, the condition of the hotel, and the excellent service provided by our staff.We understand that you mentioned drinks not being included in the half-board option. Our all-inclusive program does include an extensive and varied drinks menu, as well as national and international cocktails. However, for guests on a half-board basis, drinks are not part of the package. We apologize for any inconvenience this may have caused and appreciate your understanding.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo del Barceló Fuerteventura Mar

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good pool/ location but food let down massively.
Overall, we had a great holiday here. The hotel pool was great, the hotel was lovely and clean and the rooms was clean, few nice places round the hotel to eat and met some lovely people, and the hotel was located right next to a lovely beach. However, we went all inclusive and the food was terrible. Everything was stone cold every single day, big lines for certain foods and every single drink at breakfast such as orange juice was warm. Drinks round the pool was good for me, beer was nice and cold, but for my gf there was only 2 cocktails on the all inclusive which she said was not nice. They also barely had any staff at the bar, always a line. On the last day the staff was not happy at me simply holding my drink near the side of the pool and also had ago at another family for having a lie-low in the pool. The aircon was not great in the room, they said they’d send someone up but never bothered. They tell you you get 2 restaurants to book from on all inclusive, but the Brazilian one was fully booked every single day from the time we arrived. And the Mexican one, was just the bar snack area changed to Mexican buffet for tea which wasn’t great. We was extremely disappointed in the food, we ended up eating out most nights which costs us abit after already paying a lot for all inclusive. Overall, we had a nice holiday, but would not go back purely because of how bad the food/ service was. I could have dismissed this a little more if we didn’t spend 2 grand for a week.
Stayed 7 nights in Aug 2023
Response from Equipo del Barceló Fuerteventura Mar on Sep 9, 2023
Dear Joseph,Thank you for your review.We are delighted to hear that you enjoyed our pool, the cleanliness of the hotel, and our prime location next to the beautiful beach. It's great to know that you found some nice places to eat around the hotel and met lovely people during your stay.We are sorry to hear about your disappointment with the food and service at our all-inclusive restaurant. We strive to offer a wide variety of dishes and maintain the highest quality standards, so we will take your feedback into account to improve our offerings. We apologize for any inconvenience caused by the wait times at the bar and the limited availability of the Brazilian restaurant. We also understand your concerns about the air conditioning and pool rules, and we will address these issues with our team to ensure a better experience for our future guests. As for the spa access, we recommend booking in advance to secure a spot, as it can get busy during peak times.We hope to welcome you again in the future. Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Tamara

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent service and great rooms with exceptional beds.
Stayed 7 nights in Aug 2023
Response from Equipo del Barceló Fuerteventura Mar on Sep 4, 2023
Dear Tamara,Thank you for your positive feedback.We are thrilled to hear that you found our service to be excellent and enjoyed the comfort of our rooms and exceptional beds. Our team strives to provide top-quality service and accommodations to ensure a memorable stay for our guests. We are also proud of our wide range of amenities and facilities, which contribute to the overall satisfaction of our guests.We look forward to welcoming you back on a future occasion.Best regards,Equipo del Barceló Fuerteventura Mar

6/10 Okay

Michelle

Stayed 7 nights in Aug 2023

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Xavier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facility is well preserve with the heat
Stayed 7 nights in Jul 2023
Response from Equipo del Barceló Fuerteventura Mar on Jul 19, 2023
Dear Xavier, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.Moreover, we are glad that you had a pleasant stay with us and appreciated our facilities. We look forward to welcoming you back for another memorable experience.Best wishes,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Michal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Clean rooms, large selection of food, very friendly staff.
Stayed 3 nights in Jun 2023
Response from Equipo del Barceló Fuerteventura Mar on Jun 19, 2023
Dear Michal, Thank you very much for your kind feedback.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo del Barceló Fuerteventura Mar

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely break
wonderful stay. lovely location. great food. Very relaxing.
Stayed 2 nights in Jun 2023
Response from Equipo del Barceló Fuerteventura Mar on Jun 13, 2023
Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays.We are also glad that the high standards we set ourselves met your expectations.We look forward to welcoming you back on a future occasion.Best wishes,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

JENNETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel, very clean. Rooms are a good size. I had a ground floor room with terrace. All inclusive food was outstanding. The surrounding area has lovely costal walks. I highly recommend Barcelo Fuerteventura Mar.
Stayed 3 nights in May 2023
Response from Equipo del Barceló Fuerteventura Mar on May 24, 2023
Dear Jennette,Thank you for your positive feedback.It is very rewarding to know you and your family had such an agreeable stay and found our location an ideal base for your requirements. We are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes.We look forward to welcoming you back on a future occasion.Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel 5 Star
Great holiday, beautiful location, cool and friendly staff from check in check out as well as throughout. Best holiday in a long time will be using this brand for hotel selections wherever I next travel. Highly recommended.
Stayed 3 nights in May 2023
Response from Equipo del Barceló Fuerteventura Mar on May 17, 2023
Dear Guest,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Fuerteventura Mar hotel and are delighted to read that we were able to match your expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Caleta de Fuste.Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.The entire team look forward to welcoming you back for a future visit.Kind regards,Equipo del Barceló Fuerteventura Mar

6/10 Okay

Karrin

Liked: Cleanliness, property conditions & facilities
Very close to the airport. Lovely hotel and pool areas. Bed was very hard and I’ve come home with a bad back. Only some of the staff were helpful. Lorena on reception seemed to have an attitude for no reason. Another didn’t want me to have a beach towel because I didn’t have cash to loan one even though I said to just charge it to my room however another receptionist happily trusted me to use and return it. Big restaurant with lots of options. With some research I found restaurants nearby with better food (La Casita is an amazing Italian a 10min walk away).
Stayed 5 nights in Apr 2023
Response from Equipo del Barceló Fuerteventura Mar on May 4, 2023
Dear Mr. Karri,We appreciate that you took the time to share your experience with us.We regret that your stay with us fell short of your expectations. Please accept our sincerest apologies if you felt our team disappointed you in any way; our aim is to ensure that all guests feel right at home with us.However, it is good to know that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we satisfied yours.Moreover, we are grateful for your approval of the decor that is aimed at guaranteeing a memorable stay in our hotel.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Philip

Stayed 5 nights in Apr 2023

10/10 Excellent

Darren

Stayed 2 nights in Apr 2023

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Ruta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent-location,rooms,food.Staff very friendly. Just one negative thing-if you want to exchange beach towels,need to pay 2 euros a day per towel….
Stayed 8 nights in Apr 2023
Response from Equipo del Barceló Fuerteventura Mar on Apr 15, 2023
Dear Ruta, Many thanks for your feedback.We appreciate your kind words towards our team.We believe that we provide comfortable, well-equipped rooms for a reasonable rate in a convenient location and are sorry to read that you found the rates for our hotel not very competitive.We hope to welcome you again.Best wishes,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

g

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

2/10 Terrible

Nicola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unable to share at present as taking legal action
Stayed 6 nights in Mar 2023
Response from Equipo del Barceló Fuerteventura Mar on Apr 8, 2023
Dear NicolaThank you for taking the time to review your recent stay at our hotel.We regret that your recent stay fell short of your expectations. We value all feedback from our guests and we would appreciate more details to help us to improve our services.We hope we can provide you with an improved stay in the future.Kind regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

ruta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing short break
The hotel is 5 mins from the airport, 12.60€ in a taxi. They welcomed us when we arrived and all staff were very attentive. We stayed bed and breakfast but the variety at breakfast was amazing. The bed was comfortable and the room fresh and clean. It was a very relaxing break.
Stayed 2 nights in Mar 2023
Response from Equipo del Barceló Fuerteventura Mar on Mar 30, 2023
Dear Charlotte,Thank you for your positive feedback.We are glad you enjoyed a comfortable stay and appreciated our high standards.We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March Break
Weather was perfect and the hotel staff very good. Rooms very nice. Definitely worth the money
Stayed 6 nights in Mar 2023
Response from Equipo del Barceló Fuerteventura Mar on Mar 28, 2023
Dear John, Thank you very much for your kind feedback.We are delighted that you had a great stay, it was our pleasure to welcome you.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo del Barceló Fuerteventura Mar

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - pity about the food
Great hotel and location only thing that let it down was the food - very limited choice - similar food every night - no theme nights - food either over or under cooked and many products kept running out and you had wait a while for them to get renewed - would only rate the food as 2.5/5 not what you expect for this standard of hotel. On another note be aware everything is charged - key to safe and late check out and deposit for beach towels etc
Stayed 7 nights in Mar 2023
Response from Equipo del Barceló Fuerteventura Mar on Mar 20, 2023
Dear Helen, Many thanks for your feedback.We are sorry to learn that your dining experience did not meet your expectations on this occasion. Our Executive Chefs follow a two-week menu rotation that includes a wide range of both local and international delicacies to cater to all dietary requirements and please the most demanding palates. We regret that we could not satisfy your preferences and will be addressing your comments with our team.It would be a pleasure to welcome you again. Kindest regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Andrew, London

Stayed 6 nights in Feb 2023

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Not as expected
Bed and breakfast booked so pleased because breakfast cold, not good quality ingredients and tinned fruit except melon, had to have cooked omelette to get warm food. Glad we hadn’t booked half board. Drinks from the bar were watered down obviously for all inclusive when we paid by card after checking out drinks were lovely
Stayed 7 nights in Feb 2023
Response from Equipo del Barceló Fuerteventura Mar on Feb 16, 2023
Dear Linda,Thank you for taking the time to review your recent stay at our hotel.We regret that your stay with us fell short of your expectations.O!Breakfast represent healthy eating habits that have become part of a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products.We hope to see you in the future. Kind regards,Equipo del Barceló Fuerteventura Mar

8/10 Good

Wu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choices were good. Staff really friendly. Very clean room
Response from Equipo del Barceló Fuerteventura Mar on Jan 27, 2023
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times. We also thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.The entire team look forward to welcoming you back for a future visit.Kind regards,Equipo del Barceló Fuerteventura Mar

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and relaxing stay.
More resort than Hotel spacious with lovely beach in front and great promenade to take a long walk. Slight niggle that use of room safe and such incurred a charge which seemed a little petty. Main buffet restaurant Tindaya was excellent, great choice and food cooked as you would want. Lovely seafood, razor clams, prawns etc. Same comment for breakfast great choice and eggs and omelette cooked as you watched. Shows in the main bar , theatre were good and didn't intrude on the rest of the hotel. In the better area of Caleta de Fuste.
Stayed 2 nights in Jan 2023
Response from Equipo del Barceló Fuerteventura Mar on Jan 23, 2023
Dear Christopher,Thank you for your review.We apologise if you were not informed of the option for use of the safe before your arrival. We try to offer guests an easy booking alternative that is based on the most competitive price and then propose that they add any extra services they may require.However, we are thrilled that you had a nice stay with us and liked the room we accommodated you in and that you found it to be clean and comfortable at all times.We are also delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes.Equally, we are pleased that you appreciated our strategic location.We hope to see you again in the future. Kind regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

jill

8/10 Good

Jamie, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally the hotel was good. The staff work very hard and we're very pleasant. We did find the food a little underwhelming and the buffet 'stampede' was not pleasant with tables (and food) being snatched from under our noses on more than one occasion. So, if anything, the complaint would be about a few residents rather than the hotel itself. Caleta itself is not quite what we imagined but, again, not the hotel's fault. Otherwise, would recommend.
Response from Equipo del Barceló Fuerteventura Mar on Jan 11, 2023
Dear Jamie,We appreciate that you took the time to share your experience with us.We were sorry to learn of your disappointment with your dining experience; at Barceló we know that this is an important aspect of our guests' overall holiday experience. We have also taken good note of your remarks concerning our drinks offering and sincerely regret you were not completely satisfied. We will certainly be looking into these two issues as we work to continuously improve.However, your enthusiasm for our team is very much appreciated and will be a great source of motivation, we will certainly not hesitate to convey your compliments to all of them.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Reef M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A reachable heaven
Response from Equipo del Barceló Fuerteventura Mar on Dec 21, 2022
Dear Guest,Thank you for taking the time to review your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future occasion.Best wishes,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Ladan Abdiaziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre Christmas short break
Great location, excellent service always with a smile, good variety of food always really fresh. Great 4 night stay
Stayed 4 nights in Dec 2022
Response from Equipo del Barceló Fuerteventura Mar on Dec 16, 2022
Dear Mr. Vilborg, We are grateful for your kind remarks and for highlighting our location. We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back on a future occasion.Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for our anniversary weekend and this hotel did not disapoint. Staff were really kind, welcoming, focused on meeting our needs as best as possible and where possible, would go above and beyond. A wide option of food is available and you also have the option of nearby restaurants and shops around the corner. There was so much available to do that we want to go back to tick things off! We thoroughly enjoyed ourselves and are looking forward to coming back. Thanks Barceló Fuerteventura Mar!
Response from Equipo del Barceló Fuerteventura Mar on Dec 9, 2022
Dear Matthew, Thank you very much for your kind feedback.We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.It's also great to know that our location was ideal for you. We look forward to welcoming you back for another memorable experience.Best wishes,Equipo del Barceló Fuerteventura Mar

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sea view proximity to airport
Stayed 7 nights in Oct 2022
Response from Equipo del Barceló Fuerteventura Mar on Oct 29, 2022
Dear Anne,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.We look forward to welcoming you back on a future occasion.Best regards,Equipo del Barceló Fuerteventura Mar

10/10 Excellent

Ian

Stayed 5 nights in Oct 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

Farish

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall good stay
Hotel is newly renovated and at a good standard. Kids club was really good. Only thing let it down was the lack of variety for vegetarian food. We literally had pasta, salad and chips everyday
Stayed 6 nights in Aug 2022
Response from Equipo del Barceló Fuerteventura Mar on Oct 10, 2022
Dear Arish,Thank you for sharing your opinion about your recent stay.At Barceló we understand that food and drink are important aspects of our guests’ overall experience and this is why our chefs have created options to please every palate. Reading that you were a little bit disappointed with the vegetarian options, we will be reviewing this to achieve our goal of offering better choices at each and every meal.We are, nevertheless, pleased that you had an enjoyable stay with us.We look forward to welcoming you back. Best regards,Equipo del Barceló Fuerteventura Mar