Ratings based on 184 Verified Reviews

3.5 out of 5
64% of guests recommend
3.3 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Poland

Good place to visit all island

Posted Oct 4, 2017
Pros: Very friendly and helpfull staff.
Cons: Baby mini club should be opened all day.
Location: Nothing to do nearby. We have got car - so we visoted all interesting places on island.
Good food - lot of fish on dinner and supper. So everyone want to try anything alse than chips and pizza will be pleased. Typical english breakfast. Alcohol and juices from local hipermarket. Cleanliness ok - bathroom in good condition. Pool also clean and well maintened. No animation on evening - only aquarobic.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Hotel is in a quiet area and about 10 minutes from closest big town. Free shuttle bus is a great feature and very helpful. The hotel staff, in particular the bar staff are absolutely fantastic! They work so hard and always have a smile on their face and happy to help. The food wasn't great but a fair amount of options and substantial enough. Would have been great if there was more of a selection of fresh fruit, found that a lot of the apples were bruised and bananas not ripe enough to eat. We were allowed to keep our luggage on hold all day until we were ready to get the airport bus however the luggage room isn't locked which was a concern however that said we didn't have any problems. unfortunately there is no air con in the rooms which was an issue when it came to night time, quite hard to sleep in the heat. Could also hear people moving around in the room above us and a couple snoring in the room next door to us! Apart from a few concerns the hotel is what you expect of a value for money 3 star hotel but with exceptional hotel staff and very good cleaning. Really easy to use local buses and explore different towns and beaches, we had a fantastic stay.
Comment from Hotel Management
Aug 31, 2017 by Management, Hotel Management
Dear Staszek M, Thank you very much for your evaluation and comments about hotel Elba Lucia. It is a great pleasure and very satisfying to see you and have enjoyed your holidays here with us, as that is our daily goal. We always ask our clients to give us their feedback,because we are constantly trying to improve, so your comments are also very much apreciated. We are looking forward seeing you soon Kind regards Juan M Manager
1 out of 5
by A verified traveler

Sport and suit hotel

Posted May 1, 2017
Only booked that hotel because it should have nice gym . (Sport & Suite Hotel) Turn up the gym is dirty, there is 8 cockroaches laying around half dead. Didn't go there again.
Comment from Hotel Management
May 3, 2017 by Management, Hotel Management
Dear Sir/Madame, First of all we would like to thank you for choosing Elba Lucia as your hotel for your past holidays. We regret to read that we couldn´t achieved your expectations as all of us work really hard to make our customers happy. We will keep working hard to keep improving as a hotel Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel clean, food was good, staff were great

Posted Apr 2, 2017
Great hotel , highly recommend it - we went to different beaches each day - got local buses everywhere - couldn't fault the hotel apart from maybe location for elder people as it was a 40 min walk to the beach or a free hotel bus (every hour) but for me and my girlfriend it didn't matter we just strolled down in the sun or got a bus to the north or south off island - very cheap option - highly recommend the beach at the sand dunes in the north and morri Jabble south - don't go to cost calma wasn't that good - not much going on just hotels Resturant (el patio) is a must - caste del fuste - great garlic prawns & grilled goat cheese
Comment from Hotel Management
Apr 3, 2017 by Juan Martínez, Hotel Management
Dear Sir/Madame, First of all we would like to thank you for choosing Elba Lucía as your hotel for your past holidays. We really love to read that you enjoyed your time in our hotel and we really appreciate your reccomendation made for future guests. We would like to have you back again with us!! Kind Regards, Juan M Hotel Manager
1 out of 5
by A verified traveler from R

The food selection is of poor quality unfortunatel

Posted Feb 20, 2017
The food selection was of extremely poor quality. Unfortunately we struggled to eat at the restaurant and children especially did not eat there due to the choices. The room was cold and only option is to hire heaters!! Best hope is free shuttle to nearby shopping mall and fairly cheap taxi to local town to eat dinner.
Comment from Hotel Management
Feb 21, 2017 by Sergio S., Hotel Management
Dear PR: First of all we would like to thank you for taking some time in writing this review about our hotel. We regret to read that you didn´t enjoy you time with us and we take good note of your suggestions as we always want to keep improving as a hotel and, our clients opinions are really important for us. Thank you very much for your visit Kind Regards, Sergio Saborido Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Suffolk

Nice hotel, shame about location and Gym

Posted Feb 19, 2017
Pros: Waiting / Bar / reception staff all first class. Could not fault.
Cons: A sign at restaurant door, stating wait to be seated. Lots of confusion on waiting to be seated at meal times with people pushing in, Que jumping.
Location: Not a lot near the hotel, need to travel, by free coach to next village.
The hotel its self is very nice and clean. I can not fault the staff. They are all very nice and bar / restaurant staff are excellent. The area the hotel is situated in the middle of wasteland and deserted hotels / apartments. The nearest beach is around 1.5 miles away. The kids club a bit disappointing, was only open in the morning and 3 days in the week we were there, due to valentines day. The evening entertainment was very basic, being a singer or entertainment staff trying to do karaoke.
Comment from Hotel Management
Feb 21, 2017 by Sergio S., Hotel Management
Dear family holiday: Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We get a lot of very positive feedback from our guests, I am sorry that you do not share that opinion, although I am happy that you do also mention a lot of positives as our staff and clean. Best regards Sergio S. Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, UK

Quiet hotel a distance away from town facilities

Posted Feb 2, 2017
Lovely short break. Rooms adequate, spacious & comfortable beds. Food adequate but not catered to vegetarians. Wifi inadequate. Staff friendly & helpful. Free bus into Caleta de Fuste as long walk.
Comment from Hotel Management
Feb 6, 2017 by Sergio S., Hotel Management
Dear Janet: We would like to thank you very much for taking the time to evaluate our hotel. We are happy to read that you enjoyed your holidays with us as all of our staff works really hard to make your trip memorable and unique. We really hope to see you back in Fuerteventura and of course in Elba Lucia Kind Regards, Sergio S. Hotel Manager
4 out of 5
by A verified traveler

Posted Nov 24, 2016 on Hotels
Good value for money, food plentiful and varied.
5 out of 5
by A verified traveler

A very clean hotel with very friendly staff

Posted Nov 23, 2016 on Hotels
Excellent holiday, food brilliant as was the service very hard working, reception always helpful, free bus essential, the only let down was that WiFi was too far from hub so not available in our room, also ther was a ring around the bath which was put there by myself on the first day and was still there when we left, plus the area between bath and toilet was never cleaned. Having said that we had an excellent holiday and for the priced we paid we came away very happy
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel just outside caleta de fuste

Posted Nov 23, 2016
Nice hotel but even though there is a shuttle bus we feel you definitely need to hire a car. We shopped around and got a great deal. The hotel itself was nice we were room only and it lacked some basic necessities i.e. Toaster. We would have had to hire toaster, iron, fan etc so we made do