Pretty nice hotel with some disappointment
Posted Sep 19, 2016
Stayed at the Village with kids on visit to Calgary. Staff were nice, location was great, room clean and roomy, having the pool in the middle of the hotel was awesome - we actually used it because it wasn't tucked away.
Two things took the shine off though:
(1) The restaurant was the biggest disappointment. Had steak two times there and both times it was cooked poorly. Once under done and the other times over done. Didn't send it back because we waited pretty long for the food and just wanted to eat. Also, only ate the steak - mashed potatoes were tasteless and mealy.
(2) The location of the pool in the central atrium was really nice but there were two problems with the water. The main pool water smelled like stinky feet. We had to shower off after getting out and wash our swimsuits after because the smell lingered on our skin. The whirlpool water was overly treated with chemicals. When the whirlpool was running the water would foam up and our eyes really started to burn.
Overall, I would stay again but if there was another hotel that was in the same location with similar amenities, I'd strongly consider the alternative.