The reception staff is really good. They treat you like a god. But the room services is disappointed especially for the dinner. I asked room services at 10:30 pm. The salad was weird and the ribs was too sour. The ice water tasted like a overnight food. That was a nightmare. I thought the internet fee is included with the room fee. But there was extra charged when i checked out.
Comment from Hotel Management
Nov 5, 2016 by Adriana W., Hotel Management
Thank you for providing us with the feedback regarding your stay at the Calgary Marriott Downtown Hotel.
Please accept out sincere apologies for the shortcomings you experienced with your room service order. We have already shared your valuable comments with the respective hotel team to ensure this was an isolated issue corrected moving forward.
Thank you again and we are looking forward to welcome you back whenever your travels bring you back to Calgary.