Checked in late. Went straight to bed. Bathroom visit in morning discover PUBBIES IN SHOWER & SINK! GROSS.
Checkin clerk was nice - management SUCKED!!!! Very unaccommodating supervisory staff. TV was diffficult to use. Desk front manager was turse and did not want to change my room. When they did - it was a definite down grade.
Hallways & elevators were always dirty.
My passport & bus passes went missing - not sure what happened.
Comment from Hotel Management
Mar 25, 2017 by General Manager, Hotel Management
Kathleen, thank you for taking the time to write and comment on your stay with us. Our guest services and management team remain deeply disappointed that we were unable to meet your expectations after speaking with you and addressing your concerns during your stay. The guest services team takes great pride in the hotel and satisfaction of our guests. We appreciate your business and hope that we may have the opportunity to welcome you back to the hotel in the near future.
Regards, Keith G