Ratings based on 837 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Edmonton, AB, Canada

Weekend in "Mystery hotel"

Posted Jul 25, 2016
Location: Quite uncomforting location, one side huge truck stop, another Ford Dealership. Very little grass or green around. No dinning
I've decided to give a try to Expedia's "Mystery Hotel". Got Comfort Inn. Well, not bad, I thought, I've stayed in another one before and it was OK. Now, I am not sure if the hotel knows I got the "Deal", so they adjusted their services and behavior "accordingly", or they just approach all clients the same way, but whole stay I felt like I am not welcome. I got the room in the basement .Never seen or heard it before. Small window with view (and smell) into exhausts of parking cars, whole stay had to closed curtains to avoid people watching into my room. Slow, grumpy clerks. I had to ask for clean towels after room cleaning (no appology, just "I'll give you some") Rotten orange juice for breakfast. Broken card reader on the back entrance. Water Dripping from ceiling in bathroom Without any exaggeration, the worst hotel experience in many many years
4 out of 5
by A verified traveler

Posted Jul 25, 2016
Pros: Quiet for sleeping. Hurray.
Cons: More breakfast variety.
Location: Zoo and downtown well signed.
Easy to travel to and from airport and other destinations in Alberta.
3 out of 5
by A verified traveler

Bon rapport qualité prix

Posted Jul 21, 2016
Hotel correct pour le prix Avec déjeuner inclus. Longue attente au déjeuner
3 out of 5
by A verified traveler from moose jaw.

Nice hotel

Posted Jul 17, 2016
The only thing wrong was that the hot jets where not working. Also that the water slide steps where not clean. But other then that the stay was clean in the rooms and good breakfast. Hospitality was good. Great location; close to restaurants, malls and c-tran.
5 out of 5
by A verified traveler

Posted Jul 16, 2016
Large room and very clean able to fit 4 bicycle travel bags in the room
3 out of 5
by A verified traveler from Turner Valley, AB

Sufficient room, close to a Husky

Posted Jul 15, 2016
Breakfast was great. Pricey. Um nothing more to say.............
4 out of 5
by A verified traveler

Very comfortable

Posted Jul 6, 2016
Got a good rate and with breakfast included. About 10 mins drive from YYC airport. If I had to pick on a bad thing, it would be that the view out the window is of a truck stop.
Comment from Hotel Management
Jul 6, 2016 by Manager, Hotel Management
Thank you for taking the time for sending us your feedback. We give importance to our guest comments as they help us improve, and continually provide the best guest experience possible I would like to thank you for sharing your thoughts and will see you in future!!
5 out of 5
by A verified traveler from Arnprior, ON

Great hotel, close to shopping,restaurants

Posted Jul 6, 2016
Pros: Breakfast was very good, lots of seating, across from cruise Canada where we picked up an RV next day. Quiet.
Location: Mall close by and many resturants to choose from.
Check in quick, advised of pool and breakfast hours, staff friendly,
4 out of 5
by A verified traveler

Hotel was clean, and close to shopping and the hwy

Posted Jul 5, 2016
Pros: Hotel was clean, staff friendly and accommodating.
Cons: Interior of hotel is starting to show some slight signs of aging, could use some paint here and there.
Location: Location good, close to shopping and a movie theatre
We stayed at this hotel on the way to the US and on the way back although they charged me $10 extra for a cot when we forgot to Include my daughter in the reservation, the hotel was good.
Comment from Hotel Management
Jul 6, 2016 by Manager, Hotel Management
Thank you for your kind feedback. We are glad you have enjoyed your stay. We appreciate your stay and look forward to welcoming you back again soon.
4 out of 5
by A verified traveler

Good

Posted Jun 24, 2016
Good experience close to airport and shuttle. Jetted tub in room was great!
Comment from Hotel Management
Jun 27, 2016 by Manager, Hotel Management
Valued Guest, Thank you for your feedback and glad to know that you had good stay at our hotel. We thank you for your business and will see you in future!!