Ratings based on 975 Verified Reviews

3.2 out of 5
63% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary, alberta

Nice hotel

Posted Feb 23, 2017
Close to where we needed to be! Friendly staff and free breakfast! The elevators needed to be vacuumed but overall, a good hotel for reasonable price.
Comment from Hotel Management
Feb 28, 2017 by management, Hotel Management
Thank you for the great review!
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel. Good location. A little tired.

Posted Feb 19, 2017
Pros: Friendly staff, location.
Cons: Attend to minor repairs / upgrades in rooms
Location: Close to stadium, restaurants and across the street from transit station.
Decent hotel. Comfortable beds. Friendly staff. Rating due to "tiredness" of room. Tap loose on shower - hard to maintain consistent temp. Stains around drain in tub. Breakfast basic but what you would expect.
Comment from Hotel Management
Feb 22, 2017 by management, Hotel Management
Dear Cindy, Thank you for your valued feedback. We have plans to renovate our bathrooms this year and replace all bedroom furniture. By doing this it should give the rooms a fresher look! Hope to see you again real soon! Management
3 out of 5
by A verified traveler

Easy enough to get to

Posted Feb 17, 2017
Pretty low price, but shower handle was broken, and could come off. Lights flickered when turned on. Bathroom door got caught at the bottom to the bathroom floor tiles.
Comment from Hotel Management
Feb 22, 2017 by management, Hotel Management
Dom, I'm sorry to hear that your room was less than perfect. I hope the problems where reported during your stay so that we could attempt to fix the issues or at least at check out so other guests wouldn't experience the same issue. I can assure you that you comments are important to us and we will take action on these issues. Unfortunately I have no way of knowing which room you where in. Please accept my apologies for not meeting your expectations. I know that we can do better and I hope to see you again next time your travels bring you to Calgary.
4 out of 5
Recommended
for Everyone
by A verified traveler from Irish

Comfortable affordable excellent location

Posted Feb 17, 2017
This hotel is ideal for a budget traveler. Comfortable beds spacious rooms and directly across from the train! Only bad point is the shower very low pressure not ideal!!
Comment from Hotel Management
Feb 22, 2017 by management, Hotel Management
Rachael, Thank you for your valued feedback. We will have maintenance look into the shower head in your room. Perhaps we need to have it changed out. Other than that I was happy to learn you enjoyed your visit and we hope to welcome you back again real soon! Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Red Deer, Alberta

Hotel Close to the Foothills Medical Centre

Posted Feb 15, 2017
Pros: Helpful Staff
Cons: Esthetics of the room
I booked this hotel for my parents as my Dad needed to go to the Foothills at 7:00 am and they live out of town. The hotel staff were amazing - very accommodating and pleasant. The room and linens were clean and no bed bugs! My parents were very happy with the place, price and it's location. They would definitely stay there again.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you Corinne for choosing the Comfort Inn for your parents. I'm happy to hear that they enjoyed there stay! We look forward to welcoming them back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Pros: nice and clean hotel
Cons: BREAKFAST
good location nice and clean hotel not satisfied with breakfast, I would rather just not have anything from the hotel and spend few dollars and get quality breakfast. After having breakfast at the hotel I had stomach-ache. other than that the hotel is good.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear valued guest, I'm sorry to hear that your of your stomachache. We hope you are feeling better now. I can assure you that we adhere to the Alberta Health guild lines and all food is prepared and stored properly. Thanks for your kind review!
5 out of 5
Recommended
for Everyone
by A verified traveler from Lethbridge

Great hotel near hospital

Posted Feb 7, 2017
Pros: Friendly staff, clean, quiet
Location: Close to restaurants, mall, and hospital
Great staff made us feel very welcome and upgraded our room which made for a very comfortable stay. Last minute accommodation was made to give us another night stay. Will definitely be staying here in the future while receiving treatment at the Foothills hospital.
Comment from Hotel Management
Feb 7, 2017 by Sam , Hotel Management
Dear Kristy, Thank you for taking the time to Review us on Expedia Website. Your feedback is very important to us. I am Glad to hear that you have a overall good experience while staying with us. Your Comments have been passed on the Staff & Management. Thanks again for Staying with us & for your generous review. We hope to welcome you soon again at the Comfort Inn & Suites University in near future..
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Great location, nice breakfast, very clean place, friendly staff. Quiet place. The only thing that needs improving is the showerhead, which worked but was old. I told the front desk when checking out and they put it on the maintenance list. Have stayed there several times and never had a bad experience.
Comment from Hotel Management
Feb 16, 2017 by management, Hotel Management
Thank you for your fantastic review!
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Easy walking distance to train station

Posted Jan 23, 2017
Pros: Location
Cons: The toilet water run so slow.
Location is good. For this price I was surprise the breakfast was included and was quite good.
Comment from Hotel Management
Jan 24, 2017 by management, Hotel Management
Nee, Thank you for your valued feedback! I'm happy you enjoyed the breakfast and found our location to be convenient. We look forward to welcoming you back!
4 out of 5
by Gordon

great value

Posted Jan 22, 2017 on Hotels
very pleasant front staff, upgraded room, very clean
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for the fantastic review!