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Reviews of Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
133 Sierra Springs Dr. SE, Airdrie, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1003 reviews" "
Rating 8 - Good. 333 out of 1003 reviews" "
Rating 6 - Okay. 49 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Louis, Brossard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and quiet.
Stayed 3 nights in Apr 2024
Response from Magic on Apr 13, 2024
Hello Louis, we are delighted that you enjoyed your recent stay with us. We appreciate your time in completing our hotel survey. Safe travels.

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold pool was disappointing but overall a good room/stay
Stayed 1 night in Feb 2024
Response from Magic on Apr 12, 2024
Hello John, thank-you for your honest comments on our hotel survey. Our pool is at the Alberta Health temperature, which does seem a little cool. We look forward to having you stay again soon. Safe travels.

10/10 Excellent

Kirby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for price.. easy check in and check out . Friendly staff and great breakfast. Beds and pillows very comfortable. Highly recommend.
Stayed 1 night in Apr 2024
Response from Magic on Apr 11, 2024
Hello Kirby,Thank-you for your honest comments. We are thrilled that you enjoyed your recent stay with us. We look forward to serving you again soon. Safe travels.

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, and a decent breakfast included. My family and I enjoyed our stay and would stay again. No hot tub, but otherwise perfect.
Stayed 2 nights in Mar 2024
Response from GM on Apr 2, 2024
Wow, thank you for your great review. We are happy you enjoyed your stay with us. We hope to see you back soon!!

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, shopping close by. Front desk was incredibly helpful and kind
Stayed 1 night in Mar 2024
Response from Magic on Mar 30, 2024
Hello Shelly, we are delighted that you had a wonderful guest experience during your recent stay with us. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Lynn, Medicine Hat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely well maintained suite option at a very good price. Staff and actual room were just perfect.
Stayed 1 night in Mar 2024
Response from GM on Mar 27, 2024
Wow thank you for the wonderful review. We are very happy to hear you had a great stay! We hope to see you back agian soon.

8/10 Good

Sanjeet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phones in the room didn’t work. Other than that, very good property and friendly staff.
Stayed 2 nights in Mar 2024
Response from Magic on Mar 24, 2024
Hello Sanjeet, thank-you for letting us know about the phone not working. I have sent this on to Maintenance.We look forward to your next stay. Safe travels.

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, great breakfast, comfortable beds.
Stayed 1 night in Mar 2024
Response from Magic on Mar 24, 2024
Hello Colleen, We are thrilled that you had a wonderful guest experience during your recent stay with us. That's what we work for!! Safe travels.

8/10 Good

Jen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely helpful staff, pool pretty basic, gym needs an upgrade. Rooms nice & clean.
Stayed 1 night in Mar 2024
Response from Magic on Mar 24, 2024
Hello Jen, thank-you for your honest comments on your recent stay with us. We appreciate the time you took to complete our hotel survey. Safe travels.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and awesome people
Stayed 3 nights in Mar 2024
Response from Magic on Mar 16, 2024
Hello Trevor, we are delighted that you enjoyed your recent stay with us. We strive to give our guests a wonderful guest experience. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

David, Penticton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable. Breakfast selection was excellent
Stayed 3 nights in Mar 2024
Response from Magic on Mar 14, 2024
Hello David, thank-you for your honest comments. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay. We booked a suite, which was very comfortable. Had everything we needed. The included breakfast was very good. Would stay here again.
Stayed 1 night in Mar 2024
Response from Magic on Mar 14, 2024
Hello Linda, we are thrilled that you had a wonderful guest experience during your recent stay with us. We look forward to serving you with another perfect stay.

4/10 Poor

William, Redcliff

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from GM on Mar 11, 2024
Thank you for your review. We do hope you will give us anotehr chance. Thanks

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness and clean.
Stayed 1 night in Mar 2024
Response from Magic on Mar 7, 2024
Hello Edward. We are thrilled that you enjoyed your recent stay with us. Please stay again so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Dennis

Liked: Staff & service, amenities
Bathroom sink drain clogged
Stayed 1 night in Mar 2024
Response from Magic on Mar 6, 2024
Hello Dennis, we are delighted that you had a wonderful guest experience during your recent stay with us. Please stay again soon so we may serve you another perfect stay. Safe travels.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Feb 2024
Response from GM on Mar 4, 2024
Thank you so much for your review. We are happy that you found our location in a good place. We hope to see you back agian soon !!

10/10 Excellent

Miren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Magic on Mar 6, 2024
Hello Miren, we are delighted that you enjoyed your recent stay with us. Please do stay again soon. Safe travels.

8/10 Good

Shelley, Stettler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, quick and friendly checkin and checkout, amazing young lady working the breakfast room who was very warm and inviting and also efficient. The room we had was very clean except for the carpet in the entry way.
Stayed 1 night in Mar 2024
Response from Magic on Mar 3, 2024
Hello Shelley, we are thrilled that you had a wonderful guest experience on your recent stay with us. That's what we strive for!! Safe travels.

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Magic on Mar 3, 2024
Hello Jessie, thank-you for your honest comments. We are delighted that you enjoyed your recent stay with us. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, clean, close to box stores, grandson enjoyed swimming pool. Only wished their was a hot tub as it turned cold out. Good breakfast options. Only hotel so far that provided fresh apples, bananas, and oranges. No bruised or overripe. There was a Crock-Pot of soup on the Thursday night but we missed it. Nice touches. Wouls stay again.if in the area.
Stayed 3 nights in Feb 2024
Response from GM on Feb 28, 2024
Tahnk you so much for your wonderful review. We are so happy that you had a wonderful stay. We cannot wait to welcome you back agian soon!!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good, only thing I would suggest is more parking spots with plug ins.
Stayed 2 nights in Feb 2024
Response from Magic on Feb 27, 2024
Hello Richard, thank-you for your suggestion for more parking spots with plug ins. I have sent that idea onto the Manager. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Michelle, Saskatoon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Quiet area but close to the mall. Great buffet breakfast.
Stayed 1 night in Feb 2024
Response from Magic on Feb 27, 2024
Hello Michelle, we are delighted that you enjoyed your recent stay with us. We strive to give our guests a wonderful guest experience.....and I do believe we did. Safe travels.

10/10 Excellent

kamalpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
WOW thank you for the 5/5. We are so happy that you had a great stay and how excellent our customer service is!!!

10/10 Excellent

Louise, Winnipeg

Traveled with partner
Clean & friendly staff. The breakfast was a good choice & replenished constantly. Did I not like the plastic cutlery.
Stayed 1 night in Feb 2024
Response from GM on Feb 20, 2024
Thank you very much for your wonderful review. We hope to see you back agian soon!!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in Feb 2024
Response from magic on Feb 15, 2024
Hello Colin! We are thrilled that you had a wonderful guest experience during your last stay with us. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Dean

Stayed 1 night in Feb 2024
Response from GM on Mar 22, 2024
Wow thank you for a wonderful score. We are so happy that you had a great stay and can't wait to welcome you agian soon!!

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping & restaurants
Stayed 1 night in Feb 2024
Response from Magic on Feb 6, 2024
Hello Daryl, thank-you for your honest comments on our hotel survey. We are delighted that you had a wonderful guest experience during your recent stay with us. We look forward to serving you another comfortable stay. Safe travels.

2/10 Terrible

Corey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained sheets, odor in room. Rude Karen working at the front desk. Not worth the price!!! There are much nicer hotels in Airdrie for the same or better price!
Stayed 2 nights in Sep 2023
Response from GM on Feb 2, 2024
Hi Corey, I have looked up your reservation from back in September and there was no comments left from you about anything about sheets. There was a extra charge on your account as you had brought in birds to your room which was not a Pet friendly room and had them in the washroom. I am sorry that you think that way about our hotel.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Magic on Jan 21, 2024
Hello Heather, we are delighted that you enjoyed your recent stay with us. We strive to give our guests a wonderful guest experience. Please stay again soon so we may serve you with another lovely stay. Safe travels.

4/10 Poor

Walter

Stayed 2 nights in Jan 2024
Response from Magic on Jan 27, 2024
Hello Walter, thank-you for your comments, we do appreciate your time and effort. Safe travels.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Magic on Jan 16, 2024
Hello Robert,Thank-you for your honest comments on our hotel survey. We strive to give our guests a wonderful guest experience.....and I do believe we did. Please stay again soon so we may serve you with another perfect stay. Safe travels.

8/10 Good

Silvio, WINNIPEG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric vehicle charging was NOT free as advertised!! It was very good otherwise
Stayed 1 night in Jan 2024
Response from Magic on Jan 21, 2024
Hello Silvio, I am not sure where you found our EV was free. Guests have been paying for their own use for two years. Safe travels.

10/10 Excellent

Raed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2023
Response from GM on Feb 2, 2024
Thank you so much for your review at our location. We are very happy to know you had a great stay. We hope to welcome you back soon!!!

2/10 Terrible

Jonathan Liam, Coldstream

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hockey kids running and screaming in the hallways for 2 days made it a poor experience! The management and staff did nothing to prevent the inconvenience to any of the guests and we heard 10 other guests complaining during breakfast both days. Won’t stay here again
Stayed 3 nights in Dec 2023
Response from Magic on Jan 1, 2024
Hello. I am sorry for your uncomfortable stay. I have investigated your stay and we didn't have any complaints or concerns directed to the front desk regarding your stay. It is unfortunate that guests would complain to each other instead of informing the hotel immediately. Wishing you safe travels.

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from GM on Feb 2, 2024
Thank you so much for your review at our location. We are very happy to know you had a great stay. We hope to welcome you back soon!!!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff. Easy to walk to shopping and dining. Clean hotel.
Stayed 5 nights in Dec 2023
Response from GM on Feb 2, 2024
Thank you so much for your review at our location. We are very happy to know you had a great stay and easy access to shopping and dining. We hope to welcome you back soon!!!

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a great location. Quick walk to good restaurants and the staff was awesome.
Stayed 1 night in Dec 2023
Response from GM on Feb 2, 2024
Thank you so much for your review at our location. We are very happy to know you had a great stay. We hope to welcome you back soon!!!

10/10 Excellent

Anum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from GM on Feb 2, 2024
Thank you so much for your review at our location. We are very happy to know you had a great stay. We hope to welcome you back soon!!!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Magic on Dec 4, 2023
Nicole, thank-you for your honest comments on our hotel survey. We strive to give our guests a wonderful guest experience. We look forward to serving you again. Safe travels.

10/10 Excellent

Daniel

Liked: Amenities
Great clean accommodation with friendly professional staff.
Stayed 2 nights in Nov 2023
Response from Magic on Nov 28, 2023
Hello Daniel,Thank-you for your honest comments on our hotel survey. We are thrilled that you enjoyed your recent stay by having a wonderful guest experience. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Gerry, St Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Very satusfied
Stayed 1 night in Nov 2023
Response from Magic on Nov 20, 2023
Hello Gerry, we strive to give our guests a wonderful guest experience ..... and I do believe we did. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Rick M

Stayed 1 night in Nov 2023
Response from GM on Feb 2, 2024
Thank you so much for your review at our location. We are very happy to know you had a great stay. We hope to welcome you back soon!!!

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Magic on Nov 20, 2023
Hello Stuart, thank-you for your honest comments on our hotel survey. We strive to give our guests a wonderful guest experience. Safe travels.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Magic on Nov 4, 2023
Hello Craig, thank-you for taking the time to complete our hotel survey. We are thrilled that you had a wonderful guest experience during your recent stay with us. Please stay again soon so we may serve you with another perfect stay. Safe travels.

10/10 Excellent

Doug, Candle Lake

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room tv remote is well used and some buttons were hit and miss, tv could use and upgrade, comfortable bed, quiet, close to restaurants Nice breakfast
Stayed 1 night in Oct 2023
Response from Magic on Nov 1, 2023
Hello Doug, thank-you for your honest comments on our hotel survey. We are delighted that you had a wonderful guest experience during your recent stay with us. We look forward to serving you with another perfect stay. Safe travels.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, quiet, lots of towels. The bed was super comfortable. Breakfast was good as well. No complaints...will definitely stay again.
Stayed 1 night in Oct 2023
Response from Magic on Oct 29, 2023
Hello Dean, thank-you for your honest comments on our hotel survey. We strive to give our guests a wonderful guest experience.......and I do believe we did. Please stay again soon so we may serve you with another perfect stay. Safe travels,

10/10 Excellent

Ted, Kelowna

Stayed 1 night in Oct 2023
Response from Magic on Nov 20, 2023
Thank-you Ted for the wonderful review. We are delighted that you enjoyed your recent stay with us. Safe travels.

8/10 Good

allan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique.
Stayed 2 nights in Oct 2023
Response from Magic on Oct 21, 2023
Hello Allan, we are delighted that you enjoyed your recent stay with us. Safe travels.