Polite, professional and helpful desk clerk who upgraded our room and arranged for very early morning assistance for myself and elderly husband. After returning to our suite after a late-afternoon cup of tea in the bar, we found a plate of chocolate-covered strawberries and bottles of mineral water -a welcome gift, indeed. At 4 am, a staff member Alan loaded all our luggage and walked us right to our check-in. Awed by this kind and helpful assistance.
Comment from Hotel Management
Nov 14, 2016 by Pam , Hotel Management
Thank you for taking the time to provide us with your feedback on your recent stay at the Delta Hotels Calgary Airport In-Terminal. With a spirit to serve, we are always looking to exceed guest expectations, and feedback is an integral and welcomed part of this process.
It is a pleasure to learn that you enjoyed your stay and found the staff polite, professional and helpful. I am glad to hear as well you were able to have a quiet and restful sleep. I will be sure to share your compliments with the teams on your behalf.
Once again, thank you, and we hope to welcome you back again soon!
Delta Hotels Calgary Airport In-Terminal