Ratings based on 1,452 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Nov 21, 2016
L'expérience est toujours très bonne dans cet hôtel.
Comment from Hotel Management
Nov 25, 2016 by Jason, Hotel Management
Nous espérons néanmoins que cela vous aidera dans vos recherches. J'ai été heureux de lire que vous avez apprécié votre séjour. Nous espérons néanmoins que cela vous aidera dans vos recherches. Cordialement, Jason Clark Directeur général
5 out of 5
by A verified traveler

Posted Nov 16, 2016
Friendly staff, comfortable rooms and willing to bend over backwards to give best experience possible. Starbucks in the lobby was a huge bonus as well!
Comment from Hotel Management
Nov 17, 2016 by Jason, Hotel Management
Thank you for taking the time to share on line your experience at the Delta Calgary Downtown. I was very happy to read your very positive rating and that you found our team to be friendly and helpful. We look forward to serving you again in the future and thank you for your feedback. Sincerely, Jason Clark, General Manager
1 out of 5
by A verified traveler from Edmonton

Unkept dirty smelly and over all stinking

Posted Nov 15, 2016
Location: location was the only plus point
Unkept dirty smelly and over all stinking place would never stay again.
Comment from Hotel Management
Nov 17, 2016 by Jason, Hotel Management
Thank you for your comments. I was disappointed to read your review of our hotel and I will attempt to contact you off line to gather more insight into stay and where we could have improved. Sincerely, Jason Clark, General Manager
5 out of 5
by A verified traveler from Edmonton alberta

I would stay there again!! Loaded with ALL ameniti

Posted Nov 11, 2016
Location: I would stay there again!! Facilities, and location is great!! We agreed that it is a great get away place!
All staff were very accommodating and friendly! A great location too!!
Comment from Hotel Management
Nov 14, 2016 by Jason, Hotel Management
Thank you for your positive review of the Delta Calgary Downtown. I was pleased to see that you enjoyed the friendliness of our team as well as our downtown location. I hope that the next time you are in Calgary that you would stay with us again and thank you once again for the feedback. Sincerely, Jason Clark,
5 out of 5
by A verified traveler from US

No complain - excellent hotel to stay.

Posted Nov 2, 2016
I stayed their for two nights. Excellent staff, very cooperative. Rooms were clean and specious. Though, I reached one hour before, check-in was smooth and immediate.
Comment from Hotel Management
Nov 2, 2016 by Jason, Hotel Management
Thank you for your positive review and for your comments about our associates. It was good that we were able to check you in prior to our 3pm check in time. I would also like to remind you that Marriott Rewards Members can participate in mobile check in where you can post your arrival time, even if early, and we will be able to ensure that your room is ready. Hope to see you again in the near future. Sincerely, Jason Clark, General Manager
5 out of 5
by A verified traveler

GREAT hotel and location

Posted Nov 1, 2016
Pros: Staff was great. I was there on business and got sick. A housekeeping staff member noticed and I was greeted with lemon honey tea, soup and a get well soon card . It really meant they went above and beyond to make me feel at home. :)
Cons: Room service sometimes take longer than expected.
Comment from Hotel Management
Nov 3, 2016 by Jason, Hotel Management
Thank you for sharing your experience at the Delta Calgary Downtown. I hope that you are now feeling better and I was very pleased to learn that one of our housekeeping team took it upon themselves to provide you with some tea to help you feel better. I hope that the next time you are in Calgary that you will stay with us again and that you will not fall ill but rather will be able to enjoy the city’s attractions and restaurants. Sincerely, Jason Clark, General Manager
4 out of 5
by A verified traveler from Edmonton,ab

Great experience!

Posted Oct 30, 2016
The hotel staff was very accommodating, we requested a crib ahead of time and it was in outlet room when we got there.
Comment from Hotel Management
Nov 1, 2016 by Jason, Hotel Management
Thank you for staying at the Delta Calgary Downtown. I was very pleased to learn that our team took good care of your family while staying with us by providing a crib. I hope that your children had a good time at the hotel and were able to use the pool as we recently provided new games for the children. Sincerely, Jason Clark, General Manager
5 out of 5
by A verified traveler from Edmonton

Great location, super friendly staff!

Posted Oct 24, 2016
Pros: Clean, friendly, convenient.
Cons: The bed was a bit soft for me, but that's more a personal taste thing than a real complaint ;)
Location: River valley trails within a block, lots of restaurants, bars, clubs. Close to theatres too! Within walking distance to shopping avenues and malls too
Staff are fantastic! So friendly & helpful. The location is great, views of the river with a central location, making it very convenient. The $10 parking with free in & out privileges was also a nice surprise!
Comment from Hotel Management
Oct 25, 2016 by Jason, Hotel Management
Thank you for staying with us and for providing your feedback. The river trails are really one of the best little known secrets of the city as the trails have been upgraded, especially around St. Patrick’s Island. I would recommend that anybody who enjoys walking should plan on taking a leisurely stroll along the river as it is beautiful this time of year. Sincerely, Jason Clark, General Manager
4 out of 5
by A verified traveler

Will be back

Posted Oct 14, 2016
Good location, parking, great staff. Easy access.
Comment from Hotel Management
Oct 14, 2016 by Jason, Hotel Management
Thank you for your recent review. I was pleased to read that you had a pleasent stay with us. We hope to welcome you back in the near future. Sincerely, Jason Clark, General Manager
4 out of 5
by A verified traveler

Great view

Posted Oct 9, 2016
Location: Multiple activities in the area. C-train is only two blocks away. Easy to get to any destination.
Great view of the river, bed was super comfy, good price for downtown location.
Comment from Hotel Management
Oct 11, 2016 by Jason, Hotel Management
Thank you for staying at the Delta Calgary Downtown. Many of our guests choose this hotel due to the close proximity to the C-Train. The C-Train is a very convenient way to reach many popular destinations such as the Calgary Zoo. I hope that we will have the pleasure of serving you again in the future. Sincerely, Jason Clark, General Manager