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Opiniones de Hilton Garden Inn Calgary Airport

3 out of 5
Hilton Garden Inn Calgary Airport
2335 Pegasus Rd NE, Calgary, AB

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 592 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 307 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 1000 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Olga Ríos

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bueno
Se hospedó 1 noche en julio de 2023
Respuesta de June, el 19 jul. 2023
Thank you for your response. We hope to welcome you again!

8/10 Bueno

Pauline

Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Harvey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet area
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Managment, el 12 abr. 2024
Hi Harvey, We are thankful for your recent feedback and are so happy you enjoyed your stay with us. We look forward to hosting you again in future if your travels bring you back to Calgary.

10/10 Excelente

Lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de June, el 31 mar. 2024
Thank you for your feedback!

6/10 Aceptable

Michelangelo

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
It was ok Breakfast is no good Heater in the rooms are limited
Se hospedó 1 noche en marzo de 2024
Respuesta de Lorena Martinez - Rooms Operations Manager, el 5 mar. 2024
Hi Michaelangelo, thank you for taking the time to offer some feedback about your recent stay with us. We apologize that you did not enjoy your breakfast experience, and that the heating in the room did not meet your expectations either. I have passed on both items to the respective departments so we can continue to improve our guest experience. We do hope you will return to stay with us if you come back to Calgary.

8/10 Bueno

Waleed

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place
Se hospedó 1 noche en febrero de 2024
Respuesta de June, el 17 mar. 2024
Thank you for your rating! We hope to welcome you soon.

10/10 Excelente

Holly, Calgary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is our go to airport hotel! It has a lovely pool and hot tub. Great little restaurant- doesn’t look like much but the food is great and reasonable! Our kids love the pool! Quiet and clean. Great hotel!
Se hospedó 3 noches en enero de 2024
Respuesta de June, el 17 mar. 2024
Thank you for your feedback! We're glad you enjoyed your stay. We hope to welcome you again!

10/10 Excelente

Simon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Can't say anything about uniqueness and I really have no negative comments.
Se hospedó 1 noche en febrero de 2024
Respuesta de June, el 18 mar. 2024
Thank you for your response. We hope to welcome you soon.

8/10 Bueno

Pamela, Sherwood Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really great ambiance, big rooms, friendly staff, lots of snacks to buy available and great restaurant/lounge. Not close to shopping/other restaurants but highly recommend. It was a great experience.
Se hospedó 2 noches en febrero de 2024
Respuesta de June, el 18 mar. 2024
Thank you for your feedback Pamela! We hope to welcome you again.

10/10 Excelente

Simon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoy our stays here.
Se hospedó 1 noche en enero de 2024
Respuesta de June, el 18 mar. 2024
Thank you for your feedback!

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service. Shuttle to and from airport is very convenient.
Se hospedó 1 noche en enero de 2024
Respuesta de June, el 18 mar. 2024
Thank you for your response. We're glad you enjoyed your stay! We hope to welcome you again.

10/10 Excelente

Len

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a clean , quiet , modern Hotel for a good price, near airport with shuttle. Just stayed for the night before flight.
Se hospedó 1 noche en enero de 2024
Respuesta de June, el 18 mar. 2024
Thank you for your feedback. We hope to welcome you soon!

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very welcoming and friendly, which was especially appreciated when we arrived at 9:30pm after our flight was cancelled for a second time. Lorena at the Front Desk was very helpful in extending our stay for a second night. The room was very clean and tidy, and exceptionally soundproof considering that our room backed onto the elevator shaft and we could not hear anything from outside the room. Would definitely recommend and we would stay here again.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Mohammad Nauman

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jeffrey D

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel was good, front desk staff great, restaurant was really good and the server was great. Only points lost were for the pillows. Sorry, me being picky.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Laurence

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great,clean,staff was great, shuttle to airport at 4:30 a.m. was perfect.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Angel

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
The cleanliness of the place is amazing but knowing that people could be arriving to or from the airport at all hours, the included breakfast was only offered during certain times and instead of waiting for check out time the front desk was constantly call our room for something that could’ve waited for check out; as we had arrived very late/early from the airport. The shuttle should also be on a 15 min rotation as we had to wait 45 mins to get to the airport.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jeffrey, Saskatoon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

byron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
this was my first time to the area. the staff was super friendly and very helpful with information about local area.
Se hospedó 2 noches en octubre de 2023
Respuesta de June, el 19 nov. 2023
We appreciate your feedback and thank you. We hope to see you again!

10/10 Excelente

Nancy

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Aiken

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de June, el 6 nov. 2023
Thank you for your outstanding rating! We hope to welcome you back soon

6/10 Aceptable

Cliente verificado

Viaje en grupo
No le gustó: Comodidad de las habitaciones
Very Bad experience, worst Hilton Garden Inn ever
The stay was disappointing… The air conditioner is so loud!!! It kept making noise even we turned it off. And can u imagine how cold it is in Calgary? We failed to sleep at all. Cold and being bothered by the AC/Heater.
Se hospedó 1 noche en octubre de 2023
Respuesta de June, el 6 nov. 2023
We're sorry to hear you had a terrible experience. We hope to welcome you back and make your next stay with us greater!

8/10 Bueno

SHAMIM

Se hospedó 3 noches en octubre de 2023
Respuesta de June, el 6 nov. 2023
Thank you for your feedback! We hope to welcome you soon!

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff from late checkin, needing food at 9:45pm, restaurant staff, shuttle driver to at 4am. and from airport at 10pm. Thank you!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lorena Moreno - Rooms Opserations Manager, el 23 sept. 2023
Hi Ruth, Thank you so much for providing us feedback from your recent stay! We are glad you enjoyed the services provided. We certainly hope to welcome you back if you return to Calgary!

10/10 Excelente

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very quiet area. Check in was easy, staffs were helpful. Room lights are not bright enough. Buffer breakfast is overprice.
Se hospedó 1 noche en septiembre de 2023
Respuesta de June, el 6 nov. 2023
Thank you for your feedback! We hope to welcome you back!

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very accommodating!
Se hospedó 1 noche en septiembre de 2023
Respuesta de June, el 6 sept. 2023
Thank you for giving your feedback! We hope to welcome you soon!

10/10 Excelente

Mel

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Managment, el 27 sept. 2023
Thank you very much for such a lovely review! We look forward to seeing you on your next stay.

10/10 Excelente

KENNETH, SOMERS

Se hospedó 1 noche en agosto de 2023
Respuesta de Lorena Moreno - Rooms Opserations Manager, el 23 sept. 2023
Hi Kenneth, Thank you so much for providing us feedback from your recent stay! We are glad you enjoyed the services provided. We certainly hope to welcome you back if you return to Calgary!

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A
Se hospedó 1 noche en agosto de 2023
Respuesta de June, el 4 sept. 2023
Thank you for your response! We hope to welcome you in the future.

10/10 Excelente

Baljit Singh, Mississauga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to Stay
Se hospedó 1 noche en agosto de 2023
Respuesta de Lorena Moreno - Rooms Ops Manager, el 19 ago. 2023
Hi Baljit, Thank you so much for taking the time to send a review from your stay, it seems like you enjoyed your time with us! We are always happy to welcome you back if your future plans involve coming back to Calgary!

10/10 Excelente

chandan

Se hospedó 1 noche en agosto de 2023
Respuesta de June, el 6 sept. 2023
Thank you for the 5/5, we hope to welcome you soon! Take care

2/10 Terrible

Shuchen

No le gustó: Servicio y personal
The front desk whose
Se hospedó 1 noche en agosto de 2023
Respuesta de June, el 17 ago. 2023
We apologize for your experience. We hope in the future we can make your next stay better. Thank you for your feedback.

10/10 Excelente

Debbie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, clean, the staff was friendly and very helpful. They were happy to answer any questions and make suggestions on what to see and do in Calgary.
Se hospedó 1 noche en agosto de 2023
Respuesta de Lorena Moreno - Rooms Operations Manager, el 17 ago. 2023
Hi Debbie, Thanks so much for sending your feedback from your recent stay with us! We are very glad you felt comfortable and enjoyed your time at our property. We definitely would love to have you stay with us in future if you are returning to Calgary!

10/10 Excelente

Marcy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de June, el 10 ago. 2023
Thank you for your feedback, we look forward to welcoming you in the future!

10/10 Excelente

C

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenience close to airport
Se hospedó 1 noche en julio de 2023
Respuesta de June, el 2 ago. 2023
Thank you for your feedback. We hope to welcome you again!

10/10 Excelente

mary

Se hospedó 1 noche en julio de 2023
Respuesta de Lorena Moreno - Rooms Ops Manager, el 19 ago. 2023
Dear Mary, Thank you so much for taking the time to send a review from your stay, it seems like you enjoyed your time with us! We are always happy to welcome you back if your future plans involve coming back to Calgary!

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Lorena Moreno, el 25 jul. 2023
Hi Christine, Thank you so much for taking the time to review our Property! We are thrilled that you enjoyed your stay, and we certainly look forward to welcoming you back if coming back to Calgary is in your future plans! Kindest regards, Lorena Martinez-MorenoRooms Operations Manager

10/10 Excelente

John

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location to airport and shuttle service.
Se hospedó 1 noche en julio de 2023
Respuesta de Lorena Moreno, el 25 jul. 2023
Hi John,Thank you so much for taking the time to review our Property! We are thrilled that you enjoyed your stay and that our facilities and location were convenient for you. We certainly look forward to welcoming you back if coming back to Calgary is in your future plans! Kindest regards, Lorena Martinez-MorenoRooms Operations Manager

2/10 Terrible

Bhupinder

Se hospedó 1 noche en julio de 2023
Respuesta de June, el 10 ago. 2023
Thank you for your feedback. Is there something we could've done to get a 5/5?

10/10 Excelente

kathryn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was disappointing to be charged so much for an overnight stay simply because of the Calgary Stampede. Nonetheless the restaurant was good and reasonably priced, the shuttle was promptand very polite
Se hospedó 1 noche en julio de 2023
Respuesta de Lorena Moreno, el 25 jul. 2023
Hi Kathryn, Thank you for taking the time to review your stay at our property. We are sorry that you felt our prices were high for during the Stampede period; however, they reflect the high occupancy and level of business that can be expected in the city throughout the festival days. That being said, we are glad that you enjoyed our facilities and definitely hope to welcome you back (hopefully during a quieter period...!) if returning to Calgary is in your future plans. Warmest regards, Lorena MorenoRooms Operations Manager

8/10 Bueno

Zheng

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good breakfast, I paid when I booked the hotel. Shuttle bus is convenient. Dislike the bottle water in the room need pay. $2.5.
Se hospedó 1 noche en junio de 2023
Respuesta de Lorena M , el 2 jul. 2023
Dear Zheng, thank you for your feedback about your stay and we are glad you enjoyed most of your experience with us. Please note that the bottles of water in the room are complimentary for our Hilton Honors guests. Joining our loyalty program is free and we do encourage you to consider joining for these kinds of benefits on your next stays with Hilton!Once again thank you so much for taking the time to provide feedback and we look forward to welcoming you to Hilton Garden Inn Calgary Airport in the future.

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Managment, el 18 jun. 2023
Good afternoon Robert, Thank you so much for taking the time to leave your thoughts about your stay. We look forward to seeing you again!

8/10 Bueno

Frederick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Managment, el 18 jun. 2023
Hi Frederick, Thank you for your leaving your honest thoughts about your recent stay. We look forward to exceeding your expectations on you next stay!

10/10 Excelente

Tzvetanka

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service; comfortable bed; easy access.
Se hospedó 1 noche en mayo de 2023
Respuesta de June, el 31 may. 2023
Thank you so much for your feedback. We look forward to welcoming you in the future!

8/10 Bueno

Randah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de HGI YYC, el 23 may. 2023
Thank you for taking the time to share your review of our hotel. We are sorry to see we may not have met all your expectations. If there is any further feedback you wish to share with our team, please do not hesitate to reach out.

6/10 Aceptable

Olha

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
We stayed at this hotel 3 times, but it has never been so bad as this time. The room was dirty, the carpet had an unpleasant smell, the bathtub was dirty, we found hair. The complimentary breakfast included just tea, some fruits and dried croissants (declared price for that was 16 cad per person plus tips)
Se hospedó 1 noche en mayo de 2023
Respuesta de HGI YYC, el 21 may. 2023
Thank you for taking the time to review our hotel, Olha. I am sorry to hear that your most recent stay with us was not up to our usual standards. If there is anything we can do to rectify the issues you experienced, please do not hesitate to reach out to us.

10/10 Excelente

Danice

Had a great stay.
Se hospedó 1 noche en abril de 2023
Respuesta de HGI YYC, el 29 abr. 2023
Thank you for the 5/5 review Danice! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.

10/10 Excelente

Wilton

Se hospedó 1 noche en abril de 2023
Respuesta de HGI YYC, el 29 abr. 2023
Thank you for the 10/10 review Wilton! We are glad to see you enjoyed your stay with us. We hope to welcome you to our hotel again in the future.

10/10 Excelente

Donna-Lee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de HGI YYC, el 4 abr. 2023
Thank you so much for the 10/10 rating, Donna-Lee! We look forward to welcoming you again next time.

8/10 Bueno

Melanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Managment , el 30 mar. 2023
Hi Melanie, Thank you so much for the wonderful review. We look forward to welcoming you back soon!