Ratings based on 100 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Great complimentary breakfast and good value

Posted Jan 16, 2017
Pros: Newly renovated room, hotel staff, pool, breakfast, good parking and good location.
Cons: Pool could use some updating The cleaning staff left too many hairs on the sheets in one bed. They brushed off, but still, kind of gross and dirty
Location: Great location close to the highway and not far from Calgary. Decent views of the mountains and lights of the town. Good selection of restaurants
Very friendly staff at check in. Newly renovated rooms are really nice, clean and well decorated. Kids loved all the lighting. The pool could use a refresh but seemed to be clean, although the water is too cold for the second year in a row. The complimentary breakfast is really good with lots of options and lots of coffee. Overall, a good value for what our family of 4 received, we will stay there again.
Comment from Hotel Management
Jan 17, 2017 by Hotel Staff, Hotel Management
Dear Shawn, Thank you for your 5 star review of our hotel. We are happy to hear your family enjoyed our newly renovated guest rooms along with our complimentary hot breakfast. I have opened an investigation with our housekeeping department regarding the issues you experience. We thank you for bringing this to our attention as this is definitely not up to our standards. I think you will be happy to hear that we have plans to update our pool in the coming few months. We can’t wait to welcome your family back on your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel

Posted Jan 16, 2017
No complaints with our stay. Clean hotel, friendly staff, and location had quick driving access to restaurants.
Comment from Hotel Management
Jan 16, 2017 by Hotel Staff, Hotel Management
Thank you for taking the time to review our hotel. I am so pleased you enjoyed your stay with us! We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice even during renovation!

Posted Dec 14, 2016
Pros: I like the staff, (Hi Mel! good to see you!) I love that the room has a fridge and a microwave and a little sink area. The bathroom is just right!
Cons: You are already doing a renovation, and I hear it will be great.
Location: What can I say?....Banff, Stage West, Jubilations, Telus Spark, I could go on and on .....
I'm back again a year later, and I looked forward to it and was not disappointed a bit. (I do not go on vacation to drink diet Coke or Coke Zero... please manhandle the vendor who fills that machine lol.) Seriously, I was comfortable - the pool was in great shape and everything was fine. Breakfast is convenient and well done! Everyone was so nice, really and truly.
Comment from Hotel Management
Dec 27, 2016 by Natacha, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Natacha Laberge Guest Service Champion
4 out of 5
Recommended
for Everyone
by A verified traveler from Airdrie

Good place

Posted Oct 31, 2016
Pool was good, room was clean and bed was comfy.
Comment from Hotel Management
Nov 2, 2016 by Saleem K, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn Express Airdrie! Thank you very much for kind review of our Property. We're happy to hear that you enjoyed your stay with us. We look forward to welcoming you back again anytime. Sincerely, Saleem Khataibeh General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from B.C.

Was disappointed the hot tub was out of service...

Posted Oct 12, 2016
Location: 10-15 minutes from a large shopping Mall.
Complimantary breakfast was very good...gal that worked it was very Friendly and helpful..
Comment from Hotel Management
Oct 12, 2016 by Saleem , Hotel Management
Hello Diane, Thanks for your feedback and for staying at Holiday Inn Express Airdrie. Please accept my sincere apologies for any inconvenience. we have exciting plans to refresh all our rooms and public areas and we hope you will come back and experience them. Sincerely, Saleem Khataibeh General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Barrhead

Worth the stay

Posted Sep 14, 2016
We needed a room that would accommodate 4 children and 2 adults. We were able to get an affordable room that housed us all nicely. The room was clean and comfortable. The staff were courteous and helpful.
Comment from Hotel Management
Sep 16, 2016 by Saleem K, Hotel Management
Dear Kyla, Greetings from Holiday Inn Express & Suites Airdrie- Calgary North! Thank you for your kind review of our property. We hope we can always be your first choice for all your business and leisure needs. I'm glad to hear that our services and amenities met your expectations and that everything went smoothly. We look forward to welcoming you back again to your home away from home in the not too distant future. Have a wonderful day. Sincerely, Saleem Khataibeh General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from kamloops

Clean room, good price, annoying pool issues

Posted Sep 6, 2016
The hotel was a great price, the room was clean and large, the pool area was a complete let down! I booked this hotel because of the pool/waterslide/hot tub area. The pool was freeing and the hot tub was luke warm at best, we asked the staff 3 times to turn up the heat and we're told they did all 3 times bit the temp never changed. Very frustrating!
Comment from Hotel Management
Sep 8, 2016 by Saleem K, Hotel Management
Dear Donna, Greetings from Holiday Inn Express & Suites Airdrie- North Calgary! Thank you so much for your feedback, we are pleased to hear you enjoyed your stay with us and you had an excellent overall experience. Please accept my apologies for any inconvenience you experience with the pool being closed for routine maintenance. We have exciting plans in place to update and refresh our rooms and all hotel areas. We hope you will come back and experience our improvement as a result of your valuable comments. Sincerely, Saleem Khataibeh General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stop

Posted Sep 4, 2016
Great hotel. Clean rooms and comfy beds! Our only negative was the breakfast started too late! Needed to be on the road by 6 am!
Comment from Hotel Management
Dec 27, 2016 by Natacha, Hotel Management
Thank you Frank so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am very sorry that the breakfast started too late, next time please let the front desk staff know and we will make sure to have something available for you. We hope you will visit us again. Sincerely, Natacha Laberge Guest Service Champion
4 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, MB

Nice, family friendly hotel, just north of Calgary

Posted Aug 30, 2016
Stayed at the Airdrie Holiday Inn Express while visiting Calgary and Banff (Aug.18-Aug.21- double queen room) with my family of 4. We arrived at the hotel a bit earlier than the check-in time, and the staff was great at accommodating us and getting us in early to our room. Very nice, friendly staff throughout the hotel. Our room was on the 4th floor, not far from the elevator and ice machine/vending machine. Very nice, wide, bright hallways. Very welcoming. Lots of young families with kids on our floor and had no issues with noise. Loved our room. Comfortable. Nice view. Beautiful bathroom. Great pool with big slide, my kids loved it. Great hot-tub. BUT, the pool are could use some more chairs, or tables, or something where parents can relax too while supervising the kids, without having to go in the pool. Definitely not enough seating there. I really didn't care for the room where the breakfast was...way too small and uninviting. No where to sit unless you get up at 6am. My family was split at 3 different tables. Not a good way to start the day. However, very interesting way to meet people from all over Canada, that were willing to share a spot at a table. Needless to say, only had breakfast one morning and the rest was in town or away. Other restaurants were well within driving distance(5mins or so). Otherwise, totally enjoyed my stay, and worth recommending to travelers & their families.
Comment from Hotel Management
Aug 30, 2016 by Saleem Khataibeh, Hotel Management
Hello Liz, Greetings from Holiday Inn Express & Suites Airdrie- North Calgary! Thank you so much for your detailed feedback, we are pleased to hear you enjoyed your stay with us and you had an excellent overall experience. thank you for your constructive feedback, we hope that you will consider and stay with us again, in order to demonstrate to you the improvements we have made as a result of your valuable comments. Have a great day! Sincerely, Saleem Khataibeh General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon, SK

Comfy beds.

Posted Aug 29, 2016
Really comfy beds and very quiet. Nice shower. Breakfast was simple but still good. I'd stay again.
Comment from Hotel Management
Aug 30, 2016 by Saleem Khataibeh, Hotel Management
Hello Allison, Greetings from Holiday Inn Express & Suites Airdrie- North Calgary! We are so happy to hear that you loved your stay with us. Thank you so much for taking the time to review our property especially with such wonderful comments. We hope to welcome you back again in the not too distant future. Have a wonderful day. Sincerely, Saleem Khataibeh General Manager