Ratings based on 916 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Le Germain is a fabulous hotel.

Posted Jul 11, 2017
Pros: Everything.
Location: Lots of restaurants, the Needle, Lammle's, the Stampede. It is in a great location.
From the staff to the location to the size of the rooms and the comfort of the beds, everything is fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Great modern and chic downtown calgary hotel.

Posted Jul 4, 2017
Another great stay in dt calgary at le germain. The pallisat at Fairmont across the streethad nothing on this alt hotel. And we frequent Fairmont's frequently. Le Germain's valet, front desk, and housekeeping staff from their always smiling faces to enthusiastic getting it done attitude goes a long way. I called 4 times for indryia Nespresso pods and each time the house keeling personal came with a smiling face. Upgraded to a privilege room which is where I'll stay next time. This room format is larger than the basic rooms and in my opinion is the room to stay in even though it will cost more. Unlike most hotels where the lay out is an afterthought at le germain everything is exactly where and how it should be from plug ins to toilet items. Always a pleasure to stay A little disappointed in charcut which has turned from a high end donning experience to a glorified earls. Most guests were dressed in tank tops (yes it was hot and middle of summer) but does not have the sophistication Like Restuarant in the area ...blink, alloy and river cafe. Hope the restuarant gets a fixing up as it seems to be the slipping point. Gym was great, right down to yoga mats, plenty of space for many guests not just a handful to exercise at the same time. Didn't get a chance to use the spa but will make it a priority next time as several friends had only great things to say about their spa experience and they were not even guests at the hotel. Which in my opinion says a lot for a hotel spa
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel close to everything downtown

Posted Jul 4, 2017
Very nice hotel room, will stay at Le Germain when traveling to Calgary
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!

Posted Jul 4, 2017
Pros: location, quality, great service
Cons: parking pricing
Location: heart of downtown, beside calgary tower
The hotel is located conveniently next to the Calgary tower. Finding parking was difficult as the underground parking was $40 a night or their valet service option. We ending up using the IMPARK across the street that was meant for the Marriott Hotel but only costed us $6 for the night!! The hotel room was spacious, very clean and modern and had great lighting and mirror space. It was excellent for couples. Woke up for their complimentary breakfast and it was excellent as well with great service. Finally, all the staff that greeted us were friendly, inviting, and gave amazing service! 5/5 Recommend for a stay in Calgary
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Beautiful rooms, thoughtful staff, great location
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2017
Pillows were not comfortable. Room was clean. Check in was easy. Location was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2017
Beautiful hotel with comp breakfast and cordial staff. Excellent location
5 out of 5
Recommended
for Everyone
by A verified traveler

Handled Issue Very Well!

Posted Jun 23, 2017
The only minor issue was that the front desk gave a key to our room to another guest that checked in, and they tried to enter at about midnight. I always have the metal latch flipped so no harm no foul, I answered the door and they were very apologetic. Tyler at the front desk called me immediately to apologize profusely. He handled it very well and we all moved on. Service is top notch and the hotel is always great!
4 out of 5
by A verified traveler

Posted Jun 23, 2017
No room service!! Real bad breakfast had little o no options ! Terrible
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to downtown and shopping center.

Posted May 28, 2017
Center of city, very close to shopping center and Chinatown. Close to Calgary tower and many pubs.