Get an overview of this hotelDowntown hotel with spa, next to convention center

Popular property highlights

Free WiFi
Indoor pool
Business center
24-hour front desk
Multilingual staff

Tower on the Mall

Located amid the shops and historic buildings on the Stephen Avenue pedestrian mall, this 21-story hotel is adjacent to the Telus Convention Centre and across from the Glenbow Museum.

Sundeck and spa

An 18th-floor fitness center, lap pool, sundeck, and spa tub provide scenic views of the city and mountains; the Stillwater Spa at Hyatt Regency Calgary pampers with body wraps, reflexology, and massages.

Rockies or city views

The 355 guestrooms of this Hyatt Regency hotel feature Calgary city or Canadian Rockies views, neutral tones, birch wood furnishings, large desks and ergonomic chairs, and complimentary high-speed Internet access.

 Guest Highlights

Our Guests Love
  • Spotless guestrooms
  • Central, quiet location
  • Walkability and proximity to shopping
  • Helpful staff

Renovations & Closures

The property will be renovating from 18 October 2017 to 09 January 2018 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The hotel's Stillwater Spa offers reflexology, facials, massages, and body treatments. Guests may also enjoy complimentary use of the 18th-floor 24-hour fitness center, indoor pool, spa tub, and steam room, with a panoramic view of Calgary. Concierge services, luggage storage, and tours/ticket assistance also available on property. Sandstone Fireside Lounge is popular with both tourists and the after-hours business crowd. The hotel also offers a business center, 22 meeting rooms, and wireless Internet access. Elevators are key access only.

  • Express check-in 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 22 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Steam room 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Gift shops or newsstand 
  • Total number of rooms - 355 
  • Number of floors - 21 
  • Multilingual staff 
  • 24-hour health club 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Designer toiletries 
  • Private bathroom 
  • Hair dryer 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Desk 
  • Flat-panel TV 
  • Free WiFi 
  • iPod docking station 
  • Daily housekeeping 
  • Turndown service 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Thomsons - Housed in the historic Thomson Brothers Block, Thomsons offers regional Canadian cuisine. Thomsons serves breakfast--including a buffet--lunch, and dinner.

Sandstone Fireside Lounge - For cocktails, casual lunches, and dinners. This attractive lounge offers the opportunity to relax in splendor by a cozy fireplace, at an elegant long bar, or to sip a cocktail on the patio in summer.

Nearby Things to Do

Stillwater, a European-inspired spa, is located in the hotel, and provides relaxing service in a tranquil environment using sustainable practices that nurture the mind, body and soul. The spa offers a variety of treatments, including massage therapy, facials, manicures and pedicures, hydrotherapy, and body treatments. Unique amenities include a tranquil serenity room, soothing Vichy showers, a therapy suite for two, private spa tubs and steam rooms, and healthy spa cuisine. Located on the 18th floor of the hotel is a swimming pool, spa tub, steam room, and fitness center.

  • Snowboarding nearby 
  • Rafting nearby 
  • Golfing nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Snowshoeing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 

Spa Services

  • Number of treatment rooms 9 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Minimum age to access spa is 18 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 6 and CAD 25 per person (approximately)
  • Self parking fee: CAD 29.00 per day
  • Valet parking fee: CAD 39.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Calgary Hyatt
  • Calgary Hyatt Regency
  • Calgary Regency
  • Calgary Regency Hyatt
  • Hyatt Regency Calgary Hotel
  • Hyatt Calgary Regency
  • Hyatt Regency Calgary
  • Hyatt Regency Hotel Calgary
  • Regency Calgary
  • Regency Hyatt Calgary
  • Hyatt Regency Calgary Hotel Calgary
  • Hyatt Calgary

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

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